Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

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User Reviews

Star Rating

4.2
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3,296 Reviews

Review Breakdown

5 star
58%
4 star
22%
3 star
8%
2 star
4%
1 star
8%

Sentiment Criteria

Value for your money
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Quality of product or service
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Verified Customer

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Terryann Ross

September 13th, 2017 San Antonio, TX

Their customer service is awesome. But you need to be more clear on your coverages. For example the pest control could have read 1 time in a calendar year. Instead of verbiage that's unclear

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Dan Diaz de Leon

September 13th, 2017 Baytown, TX

Fast response, personal service and attention.

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Kristin

September 13th, 2017

The issue I had was resolved. It took a long time to get a service provider so that was hard but landmark helped the process

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Felisha

September 13th, 2017 San Antonio, TX

Great service...they deliver and do what they promise.

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Jeffrey

September 13th, 2017 Fort Worth, TX

Set up service quickly and efficiently. Well done

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SUSAN DALTON

September 13th, 2017 Friendswood, TX

Did not replace my HVAC system. All you service men told me a 25 year old HVAC system need to replaced.

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Edwards

September 13th, 2017 Burleson, TX

Great customer service. in a timely manner

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Frank

September 13th, 2017

They took way too long to process my problem

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N_

September 13th, 2017 Riverton, UT

They are quick to respond to service inquiries.

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Jacqie

September 13th, 2017 Carrollton, TX

We've been pleased with Landmark overall, but were a little disappointed when our AC until needed to be replaced that they wouldn't replace the entire unit and that some parts that had to be replaced in order for the new unit to work were not covered.

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David

September 13th, 2017 Phoenix, AZ

All service people sent for repair have been professional and skilled

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microwave

September 13th, 2017 Mesquite, NV

Good Service, fast response, friendly employees

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Kevin

September 13th, 2017 Phoenix, AZ

They are great to work with and I have had no issues. The contractors respond fast and do a great job.

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Dean

September 13th, 2017 Saratoga Springs, UT

Horrible customer service and policy guidelines that need updating to meet customer needs.

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Deborah

September 13th, 2017

They answered promptly. As it turned out the HOA covered it.

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Ken

September 13th, 2017 Maricopa, AZ

Awful service; a high of 102 w/ a/c failure does not constitute an emergency!

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me

September 13th, 2017

always have to wait a week to get service

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Ed Anderson

September 13th, 2017 Chandler, AZ

Good work, warranty and on time service.

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MEEKERS

September 13th, 2017 Coronado Ntl Forest, AZ

EXCELLENT CUSTOMER SERVICE, GREAT EXPERIENCE

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Joe

September 13th, 2017 Draper, UT

Good service. Easy to work with. Quick to respond to concerns/questions.

Verified Customer

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Amazint

September 13th, 2017 Sandy, UT

Great service and customer service. Always willing to above and beyound to make their customers happy.

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Elizabeth Berg

September 12th, 2017

Landmark customer service is quick to respond! I had my repair scheduled within 30 minutes. All the service providers I have worked with through Landmark have been excellent.

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Li

September 12th, 2017

Quick and excellent customer servicess. I have two properties covered by Landmark home warranty.

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Jane Lewis

September 11th, 2017

I had an issue with rusty water draining out of my AC secondary pipe. I called Landmark and was referred to a service provider immediately. I had an appointment set up with Clean Air within minutes. Jayson from Clean Air came out and took care of my issue in record time. He was not only courteous and considerate, but very professional and proficient. I give both companies a "10!"

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Tamara Freeman

September 11th, 2017

Verycourteous and prompt service always?

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Alex Dobbs

September 11th, 2017

They were very quick to reply, fix the problem, and get the job done. Thanks!

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John Turner

August 24th, 2017 Dallas, TX

Left us without AC for 2 weeks in August in Texas

Verified Customer

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Norman

August 14th, 2017 Orem, UT

The customer service has been great. They have been very responsive to our needs moving into a new house in a new area by immediately connecting with contractors.

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Dave&Laura

August 14th, 2017

I have called Landmark twice and both experiences were very professional, plesant and repaired. That's the service you want to pay to receive.

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Brenda

August 14th, 2017 Austin, TX

Quick service and excellent company referrals

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Brenda

August 14th, 2017 Grand Junction, CO

in most casses things have been taken care of in a timely manner

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Brian

August 14th, 2017 Arlington, TX

Because I had a hot water heater go out and they would not help replace it when it went out cause it was older but it worked fine when I moved in

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Greg&Enjoli

August 14th, 2017 Cypress, TX

Fast friendly customer service and great contractor selection

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Wayne&Brooke

August 14th, 2017 Palestine, TX

The issue we are having with our HVAC unit was caused by Landmark's contractor and Landmark will not cover them coming back out to fix it.

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Robbie Sweidel

August 14th, 2017 Salt Lake City, UT

They were very helpful and prompt with my repair.

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Elizabeth Quick

August 14th, 2017 Coppell, TX

Rated 9 for price, wait time, selection of contractors

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Cheryl

August 14th, 2017 Lehi, UT

The job got done in a timely matter.

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Lynn

August 14th, 2017 San Antonio, TX

I have sent over 40 clients your way and i love landmark, customer service is getting alot better in the last couple months and the follow up from claims has been revolutionized within the last several months, I pay much attention to this and i feel very confident in Landmark warranty

Verified Customer

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Judy

August 14th, 2017 Austin, TX

Prompt Service and Good Coverage. The account manager called to follow up the service was done to my satisfaction.

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DERRIK&CASSIE

August 14th, 2017 Spring Branch, TX

Not very responsive at times. Does not really cover items the way I expected.

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Joseph

August 14th, 2017 Gilbert, AZ

Fast, friendly, knowledgable, helpful

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James Kafer

August 14th, 2017 Schertz, TX

I had Landmark service for almost 4 years. The first three years they were OK, but the last year every time I filed a claim, it seemed that the claims representative's we're trying to find ways to not pay on the claim. The last two claims, the contractor sent were not the best contractors. One missed diagnosed the problem, causing Landmark to deny the claim. When presented with the correct diagnosis, Landmark would not change their stance on the claim. On the second claim, the contractor had numerous charges above what Landmark would pay. However, the claims manager could not explain them.

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Jolly Shields

August 14th, 2017 Phoenix, AZ

I've spent thousands of dollars replacing/repairing things that should be covered, but apparently are not. Home warranties are worthless.

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Angela

August 14th, 2017 Boise, ID

delay of calling in to get a warranty repair. repair companies chosen to do the work.

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Ken and Melissa Irvin

August 14th, 2017 Dallas, TX

slow at processing and approving repairs

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Robert Scott

August 14th, 2017 Houston, TX

The quality of contractors they use are terrible. The telephone response time is ridiculous. We have had our AC looked at several times so we decided to get a company not associate with Landmark out and they said the repairs done were hurting our unit in the long run. Do not recommend Landmark at all.

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Marley

August 14th, 2017 Vernal, UT

They are alway on times and they never leave a mess. The last time they came out the problem had gone away so they didn't charge me for the call.

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Josh

August 14th, 2017 Denver, CO

Don't cover high end appliances adequately and don't cover but a token amount on refrigerant

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Sarah

August 14th, 2017 Cypress, TX

Lots of bait and switch. They say they will follow a certain protocol then you end up shorted based off some internal policy that isn't shared anywhere with the customer.

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Robin

August 14th, 2017 San Antonio, TX

Things were not handled in a timely manner.