Landmark Home Warranty
6.7
Overall Score
Filter by:
Sort by:
Verified Customer
Review Source
chris craft
4 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to share your feedback. I am sorry to hear that you feel this way.
The warranty requires a service call fee that is paid to the contractor to diagnose your unit. This fee is due whether your service request is approved or denied.
Your dishwasher service request was denied as your unit’s failure was a pre-existing condition. The warranty expects that all covered systems are in good working condition at the start of your effective dates.
I would be happy to go over your coverage details if you have any questions. You can reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 15th, 2019
Verified Customer
Review Source
Doug
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Apr. 23rd, 2019
Verified Customer
Review Source
Karen Heiden
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jan. 18th, 2019
Verified Customer
Review Source
Anonymous San Antonio, TX
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jan. 10th, 2019
Verified Customer
Review Source
Joyce Arntson-Morris
5 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 31st, 2018
Verified Customer
Review Source
Michael G. Garcia
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Sep. 12th, 2018
Verified Customer
Review Source
Derek
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear your unit has not been repaired. I would like the opportunity to review your service request in more detail to better address your concerns. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Sep. 12th, 2018
Verified Customer
Review Source
Richard Bell
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your air conditioner. I would like the opportunity to review your service request in more detail to better address your concerns. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Aug. 28th, 2018
Verified Customer
Review Source
Gh
5 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with opening a claim. I would be happy to go over the details of our procedures and coverage with you. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Aug. 21st, 2018
Verified Customer
Review Source
DANNY
5 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate and review us. We would be happy to hear more of your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 15th, 2018
Verified Customer
Review Source
Doug Mesquite, NV
6 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with good service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at .
We look forward to the opportunity to help you in the future!
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 22nd, 2018
Verified Customer
Review Source
Adam San Antonio, TX
6 years ago
Reply from Landmark Home Warranty
Thank you for taking the time to rate and review us. I am sorry to hear you feel this way. I would like to go over the coverage with you in more detail. Please reach out to me directly at .
Thank you,
Tiffany Nguyen
Customer Relations Manager
Feb. 21st, 2018
Verified Customer
Review Source
RJ Riverton, UT'
6 years ago
Verified Customer
Review Source
Ray park Salt Lake City, UT'
6 years ago
Verified Customer
Review Source
Anonymous Plano, TX
6 years ago
Verified Customer
Review Source
Shocked by the fine print Georgetown, TX
6 years ago
Verified Customer
Review Source
Won't be renewing San Antonio, TX
6 years ago
Verified Customer
Review Source
Service Carrollton, TX
6 years ago
Verified Customer
Review Source
unhappyinsoutah
6 years ago
Verified Customer
Review Source
SWAT Plumbing Shake Down Artists Corsicana, TX
6 years ago
Verified Customer
Review Source
bg5 Salt Lake City, UT
6 years ago
Verified Customer
Review Source
Amy Staufer Boise, ID
6 years ago
Verified Customer
Review Source
Ronnie Preston Yuma, AZ
6 years ago
Verified Customer
Review Source
Jay Palmer
6 years ago
Review Source
George Mesquite, NV
1 year ago
Reply from Landmark Home Warranty
Feb. 13th, 2023
Subhesh Pradhan Katy, TX
2 years ago
Reply from Landmark Home Warranty
Jun. 29th, 2021
S Massey Los Angeles, CA
3 years ago
Reply from Landmark Home Warranty
Jan. 7th, 2021
Norbert S Bulverde, TX
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 11th, 2019
Beth Tucson, AZ
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Sep. 10th, 2019
Antonio Santos Provo, UT
4 years ago
Reply from Landmark Home Warranty
Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jul. 25th, 2019
Phillip Smith Eugene, OR
5 years ago
Reply from Landmark Home Warranty
We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jan. 18th, 2019
Jim
5 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Aug. 28th, 2018
No Name
5 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 27th, 2018
Delores Sutherlin, OR
5 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with fast and efficient service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Oct. 26th, 2018
A G Cranney Orem, UT
5 years ago
Reply from Landmark Home Warranty
We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you!
Sincerely,
Cheyenne Rapier
Customer Relations Manager
Sep. 20th, 2018
Jonathan Campbell
5 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you feel this way. I would be happy to answer and coverage details you may have as well as address your concerns more appropriately. You can reach me directly at .
I look forward to hearing from you.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 11th, 2018
Dan Talbot Hillsboro, OR
6 years ago
JIANHUA WANG Katy, TX
6 years ago
RAY Burleson, TX
6 years ago
TSR Fulshear, TX
6 years ago
Brittnee Lozano Salt Lake City, UT
6 years ago
Review Source
Kaye Mc Salem, OR
1 year ago
Reply from Landmark Home Warranty
Jun. 7th, 2022
Review Source
Rick Froid Park Ridge, IL
2 years ago
Reply from Landmark Home Warranty
Dec. 20th, 2021
Jo Ann Long
4 years ago
Reply from Landmark Home Warranty
We are glad to see that our agents and contractors have been able to provide you with 3-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Jan. 2nd, 2020
Shawnvaya smallwood
5 years ago
Reply from Landmark Home Warranty
I am sorry to hear about your experience with your microwave service request. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 28th, 2018
Laura
5 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 28th, 2018
Whydidibothertobuythis
5 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 28th, 2018
Lisa
5 years ago
Reply from Landmark Home Warranty
I am sorry to hear that you feel this way. The warranty is outlined and does not change during your warranty year. If there are any changes to the coverage, Landmark will be sure to notify you. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
Dec. 28th, 2018
Mark Fairbanks Saint George, UT
5 years ago
Reply from Landmark Home Warranty
Thank you for sharing your feedback. I would like to go over your concerns in more detail. Please reach out to me directly at . I would be happy to review your ticket for you.
I look forward to hearing from you.
Sincerely,
Tiffany Nguyen
Customer Relations Manager
May. 19th, 2018
Munoz Casa Grande, AZ
6 years ago
