Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

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User Reviews

Star Rating

4.2
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3,289 Reviews

Review Breakdown

5 star
58%
4 star
22%
3 star
8%
2 star
4%
1 star
8%

Sentiment Criteria

Value for your money
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Quality of product or service
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Customer service
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Verified Customer

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Edwin/Judith Jalufka

August 7th, 2017

Good service people who completed the repairs in a timely manner. But needs to answer phone and cut down the time waiting to speak to a bkaimsmanaget.

Verified Customer

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Bruce Christensen

August 7th, 2017 West Jordan, UT

They are a very concerned and personable people to talk to the list to what you have to say no matter how irritated you sound wether it is towards them or to the contractor that you have been dealing with

Verified Customer

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Anonymous

August 7th, 2017

Sometimes they get wrong contractor

Verified Customer

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Anonymous

August 7th, 2017

When we have had any problems with our home they were fast to set up an appointment. The contractors that have come out to do the repairs have done a fast thorough job.

Verified Customer

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Mona El-Hindi

August 7th, 2017 McKinney, TX

Very disappointed on how my claim about my dryer malfunctioning was handled. I had to take time and call them repeatedly with the same information after I had my vent looked at and know it's not the problem. So far it's frustration and a waste of service call money and time. Don't think I'll be renewing

Verified Customer

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Patsy Hill

August 7th, 2017

I rate them at 9 because of their quick response and easy online claim service.

Verified Customer

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Olaf Roessner

August 7th, 2017

Their response is immidate and professional.

Verified Customer

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Nina Franklin

August 7th, 2017

prompt, professional, in contact, service, follow up

Verified Customer

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Neeraj Chandak

August 7th, 2017 Phoenix, AZ

Responsive and work with you for best solution

Verified Customer

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Mike Julander

August 7th, 2017 West Jordan, UT

Very freindly staff and prompt. Really nice to work with over the phone.

Verified Customer

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Miguel Delgado

August 7th, 2017 San Antonio, TX

The times I've called they've been very attentive! Great customer service!

Verified Customer

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Michael Massara

August 7th, 2017 Gilbert, AZ

So far you guys have been good. I think your coverage and rates could be better tho.

Verified Customer

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Mike/Jan Altieri

August 7th, 2017

Employees are prompt and professional. The contractors we get from Landmark call us promptly and do great work.

Verified Customer

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Justin Curtis

August 7th, 2017 Phoenix, AZ

Easy to work with and quick response

Verified Customer

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Kristine Murray

August 7th, 2017 Mesa, AZ

Items not covered, poor customer service,

Verified Customer

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Kory Wilde

August 7th, 2017 Honeyville, UT

I don't feel that the warranty covers what it should, even when I paid $500 for a policy some of the things I wanted to have looked at that became an issue were not covered.

Verified Customer

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Ken Carlile

August 7th, 2017

Once received payoff instead of repair.

Verified Customer

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Kelley McGrew

August 7th, 2017 Georgetown, TX

Crooked contractor sent to our home- evidently these guys are responsible in some way, when they cannot fix an appliance (according to the contractor) which we found provides an incentive for these guys to lie. Nice folks when you call for phone support, but clearly not committed to solving problems for their customers. I've got an ongoing claim on our dishwasher that's been open for over a month and has required entirely too much time/effort just to defend against the crooked contractor. I've lost any patience, and at this point am committed to sharing the ridiculous experience Landmark has provided.

Verified Customer

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Keith Wilson

August 7th, 2017 La Porte, TX

In the one instance I used them, they were great. Very affordable, and handled the situation quickly.

Verified Customer

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Katherine Scruggs

August 7th, 2017 Salt Lake City, UT

Out of the 2 times we have used Landmark, only one time has been helpful. While Landmark says they are quick to help, when there is a problem with their service providers, they are extremely slow with answers and help. We had a major problem with their sub contractors. The subcontractor diagnosed our home with a problem that was far from true. We paid out of pocket for another plumber to come to our home and the issue was fixed in 15 minutes. we feel like the warrenty failed in providing the basic care it promised due to a bad subcontractor and the companies unwillingness to believe our doubts in the subcontractor.

Verified Customer

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Judy Orr

August 7th, 2017 Nampa, ID

Always follow through with any issues that may arise

Verified Customer

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Ruben Hartness

August 7th, 2017

The CIL was slow-I had to purchase a smaller unit at lower price & tho they issued an increase of $129.00 it still wasn't sufficient to cover the new replacement.

Verified Customer

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Ronnie Preston

August 7th, 2017 Yuma, AZ

No customer input on service providers

Verified Customer

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J.R. Hochstatter

August 7th, 2017 Sun City West, AZ

Everything has been amazing, but the wait time on the phone to report an issue has been no less than 30 min and as long as 50 minutes. Too long. Otherwise a 10 star.

Verified Customer

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Jessica Kuhn

August 7th, 2017 Weatherford, TX

They were terrible. They were not helpful, not quick to respond to urgent needs. The ac guy they send to my house tried to tell me that stuff was wrong that wasn't so we had to hire someone else to fix problem and they fixed it in 10 minutes when landmarks guys was there for 4 hours. The plumber did the same exact thing. He said it was a huge problem and it took 3 weeks of no water and no calls back from landmark before we called someone else and they fixed the problem in 2 minutes. Landmark was a huge disappointment and waste of time and money.

Verified Customer

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Jennife&Kevin Davey

August 7th, 2017 Pasadena, TX

Kept us up to date on everything going on. Only needed one service call but was a breeze.

Verified Customer

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Jay Palmer

August 7th, 2017

Customer Service was extremely poor.

Verified Customer

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Jathan McDowell

August 7th, 2017 Fort Worth, TX

When I have a claim, they pay. They work with me and explain the policy. I would never cancel my warranty. It has been the best investment I made when we purchased our older home.

Verified Customer

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Brittany Jackson

August 7th, 2017 Liberty Hill, TX

Too much of long hold times and miscommunicated product!

Verified Customer

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Heidi Sanders

August 7th, 2017 Salt Lake City, UT

The issue with my AC took almost three months to resolve. While I appreciate it being replaced and glad that I have a home warranty (debated strongly not to renew) I struggled with high temperatures through the hottest part of the summer with nobody stepping in and fighting for me. I had to do that myself. I got a home warranty to relieve myself of having to deal with home problems as I am extremely busy. Instead, I had to fight constantly to get service and Landmark did not seem to work with American Appliance but left me to contact them. I do not want to be stuck in the middle which is what happened and nobody doing anything and blaming the other. The majority of the time when I call Landmark the employees are very nice. There was one gentleman who seemed to take some initiative and was great to work with. He had great service skills and it is unfortunate that I do not recall his name because I was very impressed with him. My recommendation is that if something is not repaired after the second visit then Landmark needs to step in and assess what the issue is. I never should have had four visits from repair and none fixed the solution. My electric bill was double the amount and that was fighting to keep the indoor temperature at 80 degrees. There were some nights it was 85 degrees inside. It was miserable!

Verified Customer

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Grady Hillhouse

August 7th, 2017 San Antonio, TX

Confusing to have so many representatives. Never know who to call. The contractors have not been great. Once, we found out two weeks later that the contractor that was hired doesn't even service our brand of microwave. Doesn't seem like it should have taken that long to figure out (our microwave still isn't fixed two months later).

Verified Customer

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Daniel Gellenbeck

August 7th, 2017

Excellent customer representatives, fair price, good value

Verified Customer

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Bobby Benson

August 7th, 2017 Garland, TX

On time service great customer service

Verified Customer

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Anonymous

August 7th, 2017

They are quick to help get you needs fixed

Verified Customer

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Eric Trevino

August 7th, 2017 Mesquite, TX

Never returned my calls for approval on repair. Just left me hangin

Verified Customer

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Erika Polley

August 7th, 2017 Clearfield, U

Quick to respond to customer concerns

Verified Customer

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Catherine&Phillip Danze

August 7th, 2017 San Antonio, TX

Sent me a now fired contractor for an ac repair. Contractor poured freon in which immediately leaked out. Cost over $350 for this one event and now paying for it all over again with another contractor with little end in sight. Otherwise the contractors have been fine.

Verified Customer

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Erin Earley

August 7th, 2017 Houston, TZ

Slow responses to orders. Vendors are sometimes undependable.

Verified Customer

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David States

August 7th, 2017 Ogden, U

They are very responsive and easy to work with.

Verified Customer

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Zahria Thillet

August 7th, 2017 Salt Lake City, UT

because the 1st request was not prop[erly done and I had to wait almost a month to get my service worked

Verified Customer

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Bruce/JoAnn Wilson

August 7th, 2017 St George, UT

I've only had 2 claims but both went smoothly and one time

Verified Customer

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Wilma Whitman

August 7th, 2017 Boise, ID

They are prompt and try their best to get you the best service. I had a few problems with the company that was to service the AC today. The problem was quickly solved by Landmark..and we were beyond happy with the results.

Verified Customer

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TRESA FLEURY

August 7th, 2017 San Antonio, TX'

I found Landmark very easy to do business with and the customer service is great

Verified Customer

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Steve Oden

August 7th, 2017 Roanoke, TX

Service promptness and technicians knowledge

Verified Customer

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Robert Schwichtenberg

August 7th, 2017 Mesa, AZ

Had problem with our air conditioner they had somebody out the same day very pleased

Verified Customer

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Sandra Burns

August 7th, 2017

Bought house Dec 16, 2016. A/C was out the work was not covered..in fact unit was only covered with a Carrier outer shell..inside it was filed off serial numbers and actually probably no other warranty would have covered..TExas scam apparently with bad batch of pieced together a/ C.Same deal with the hot water tank, made fun noise..warranty did not cover that..we were not sure but we certainly had to call someone to come and charge us 570 dollars..on and on..no matter what the prob..plumbing etc..it is not covered..should be on the television advertisement...probably cover zombie attack..very unhappy with warranty.

Verified Customer

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Ronald Edwards

August 7th, 2017 St George, UT

Fast efficient use great contracters, overall great service!

Verified Customer

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Robert Gibson

August 7th, 2017 Georgetown, TX

They have Excellent service and cooperation

Verified Customer

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Richard Kunz

August 7th, 2017 Mesa, AZ

I see some value in a home warranty, but I'm not seeing nearly the benefit that I thought I was purchasing.

Verified Customer

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Richard Carter

August 7th, 2017 Arlington, VA

They were effective in resolving several issues in my new home. Good and efficient service.