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Landmark Home Warranty

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3,924 User Reviews

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john quintero

, best company available,fantastic service, fast response.

2 years ago

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Reply from Landmark Home Warranty

Dear John, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 19th, 2019

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Tom Gourlay

Fast reliable service. Competent repair work. Problem solved.

2 years ago

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Reply from Landmark Home Warranty

Dear Tom, Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 20th, 2019

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Reza Panahi

Fast response on time good quality work. Why are you making me to write more

2 years ago

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Reply from Landmark Home Warranty

Dear Reza, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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JEFFREY BARTON

very helpful and took care of my problem quickly

2 years ago

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Reply from Landmark Home Warranty

Dear Jeffrey, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Hana Reuber

They were fast and professional. Everyone was nice as well

2 years ago

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Reply from Landmark Home Warranty

Dear Hana, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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V Purdey

Quick response to fulfill client's need requests

2 years ago

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Reply from Landmark Home Warranty

Dear V, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Diana Bustamante

They help with my situation immediately.

2 years ago

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Reply from Landmark Home Warranty

Dear Diana, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Heidi George

They were very helpful and fast with response time.

2 years ago

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Reply from Landmark Home Warranty

Dear Heidi, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Michael

Good customer service and good prices fast service

2 years ago

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Reply from Landmark Home Warranty

Dear Michael, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Jerry Galvan

Easy to work with, quick at answering your questions.

2 years ago

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Reply from Landmark Home Warranty

Dear Jerry, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Toni Handley

Great Customer Service. Easy to talk to.

2 years ago

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Reply from Landmark Home Warranty

Dear Toni, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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NCorn

Very responsive and excellent customer service

2 years ago

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Reply from Landmark Home Warranty

Dear NCorn, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Danielle Davies

Very quick and excellent closed loop communication.

2 years ago

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Reply from Landmark Home Warranty

Dear Danielle, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Chase Mortenson

When I call in for a claim, it is often long phone time waits

2 years ago

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Reply from Landmark Home Warranty

Dear Chase, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Julio C. Sanchez

Excellent service, knowledge and professionalism

2 years ago

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Reply from Landmark Home Warranty

Dear Julio, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Breanne

Great communication, quick response, awesome followup

2 years ago

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Reply from Landmark Home Warranty

Dear Breanne, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Calvin

We recieved prompt assistance when we needed it. Hi

2 years ago

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Reply from Landmark Home Warranty

Dear Calvin, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 23rd, 2019

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Homeowner 2015

Great customer service. The online service request is great.

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Carmela Sudano

I can rely on fast, easy and professional work.

2 years ago

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Reply from Landmark Home Warranty

Dear Carmela, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Donna Jones

Great to work with, great customer service!

2 years ago

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Reply from Landmark Home Warranty

Dear Donna, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Dave in Austin

Fast, accurate, efficient, got my moneys worth.

2 years ago

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Reply from Landmark Home Warranty

Dear Dave, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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m

easy to use, fast service, convenient and fair price

2 years ago

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Reply from Landmark Home Warranty

Dear M, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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KPM

Landmark has always been responsive to our requests

2 years ago

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Reply from Landmark Home Warranty

Dear KPM, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Curtis

Quick and easy to deal with. Very good customer service.

2 years ago

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Reply from Landmark Home Warranty

Dear Curtis, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Brant

Prompt,friendly and professional, money well spent.

2 years ago

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Reply from Landmark Home Warranty

Dear Brant, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Mike johnson

Easy of working with and confidence in resolving issue

2 years ago

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Reply from Landmark Home Warranty

Dear Mike, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Cindy Garcia

Friendly, knowledgeable, and helpful staff

2 years ago

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Reply from Landmark Home Warranty

Dear Cindy, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Wyatt

They've been good about getting service calls out quickly

2 years ago

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Reply from Landmark Home Warranty

Dear Wyatt, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Emmanuel tabe

They are good and take care of their customers

2 years ago

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Reply from Landmark Home Warranty

Dear Emmanuel, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Been

prompt, helpful, fixed it, nice, professional,

2 years ago

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Reply from Landmark Home Warranty

Dear Been, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Charina Bloomenstein

Didn't have weekend options so I had to wait two weeks for service.

2 years ago

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Reply from Landmark Home Warranty

Dear Charina, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. Landmark works with independent contractors who control their own scheduling. There are many contractors that service in many areas. If you have any concerns about scheduling, please do not hesitate to reach out to us. Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Terry Jimenez

Very poor service and follow up. My home was without heat for 11 days waiting for a part in a world where's you can receive a shipment overnight.

2 years ago

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Reply from Landmark Home Warranty

Dear Terry, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 18th, 2019

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Gene

Easy to do business with and keeps their word.

2 years ago

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Reply from Landmark Home Warranty

Dear Gene, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 31st, 2018

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Rachel

They have helped every time we have needed it!

2 years ago

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Reply from Landmark Home Warranty

Dear Rachel, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 31st, 2018

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Carol Moe

Prompt fast service with great follow up

2 years ago

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Reply from Landmark Home Warranty

Dear Carol, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 31st, 2018

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ED Dallas, TX

They take care of my service request promptly

2 years ago

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Reply from Landmark Home Warranty

Dear Ed, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Homeowner Waco, TX

They do what they say, react quickly and complete

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Aki Ishikawa Allen, TX

prompt, nice and friendly service so far

2 years ago

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Reply from Landmark Home Warranty

Dear Aki, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Phillis Humble, TX

Had one incident and they were right on top

2 years ago

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Reply from Landmark Home Warranty

Dear Phillis, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Jim and Midori Henderson, NV

Fast customer service and very professional service.

2 years ago

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Reply from Landmark Home Warranty

Dear Jim and Midori, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Hein Ellis Spring, TX

Speedy service. Great contractors with professional service

2 years ago

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Reply from Landmark Home Warranty

Hein Ellis We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Cheyenne Rapier Customer Relations Manager

Sep. 20th, 2018

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Larry Robbins Las Vegas, NV

very disappointed about the coverage on the last service call and the providers they send out

2 years ago

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Reply from Landmark Home Warranty

Dear Larry, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Jued kolbeck Maricopa, AZ

It took 2 weeks for completion. Not necessarily landmarks fault

2 years ago

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Reply from Landmark Home Warranty

Dear Jued, We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what Landmark can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Joe Walker Salt Lake City, UT

Always takes care of problems we have had.

2 years ago

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Reply from Landmark Home Warranty

Dear Joe, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Satisfied Customer Grants Pass, OR

They have always been easy to work with.

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Jon Yuma, AZ

Poor screening of contractors. Poor warranty terms on services performed. High out of pocket cost.

2 years ago

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Reply from Landmark Home Warranty

Dear Jon, I am sorry to hear about your experience with Landmark. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address. Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Sharon Barnhill Boerne, TX

They are very courteous and helpful in your needs.

2 years ago

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Reply from Landmark Home Warranty

Dear Sharon, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Bob Eugene, OR

so far so good. I called and they set me up with a good service professional.

2 years ago

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Reply from Landmark Home Warranty

Dear Bob, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 19th, 2018

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Suzy Carter Salt Lake City, UT

Courteous and quick response time of agents.

2 years ago

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Reply from Landmark Home Warranty

Dear Suzy, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Carla Zurovetz

Great service and on time and professional

2 years ago

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Reply from Landmark Home Warranty

Dear Carla, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 4th, 2018

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