error This company may not service all states.

Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

Visit Site

The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

We'll Introduce You!

Call our recommended rep over at Landmark Home Warranty below.

1-(844) 836-5114

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

4.2
starstarstarstarstar_half

3,305 Reviews

Review Breakdown

5 star
57%
4 star
22%
3 star
8%
2 star
4%
1 star
8%

Sentiment Criteria

Value for your money
starstarstarstar_halfstar_border
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel

Verified Customer

starstar_borderstar_borderstar_borderstar_border

James Kafer

August 14th, 2017 Schertz, TX

I had Landmark service for almost 4 years. The first three years they were OK, but the last year every time I filed a claim, it seemed that the claims representative's we're trying to find ways to not pay on the claim. The last two claims, the contractor sent were not the best contractors. One missed diagnosed the problem, causing Landmark to deny the claim. When presented with the correct diagnosis, Landmark would not change their stance on the claim. On the second claim, the contractor had numerous charges above what Landmark would pay. However, the claims manager could not explain them.

Verified Customer

starstar_borderstar_borderstar_borderstar_border

Jolly Shields

August 14th, 2017 Phoenix, AZ

I've spent thousands of dollars replacing/repairing things that should be covered, but apparently are not. Home warranties are worthless.

Verified Customer

starstarstarstar_borderstar_border

Angela

August 14th, 2017 Boise, ID

delay of calling in to get a warranty repair. repair companies chosen to do the work.

Verified Customer

starstarstar_borderstar_borderstar_border

Ken and Melissa Irvin

August 14th, 2017 Dallas, TX

slow at processing and approving repairs

Verified Customer

starstar_borderstar_borderstar_borderstar_border

Robert Scott

August 14th, 2017 Houston, TX

The quality of contractors they use are terrible. The telephone response time is ridiculous. We have had our AC looked at several times so we decided to get a company not associate with Landmark out and they said the repairs done were hurting our unit in the long run. Do not recommend Landmark at all.

Verified Customer

starstarstarstarstar

Marley

August 14th, 2017 Vernal, UT

They are alway on times and they never leave a mess. The last time they came out the problem had gone away so they didn't charge me for the call.

Verified Customer

starstarstarstarstar_border

Josh

August 14th, 2017 Denver, CO

Don't cover high end appliances adequately and don't cover but a token amount on refrigerant

Verified Customer

starstarstarstar_borderstar_border

Sarah

August 14th, 2017 Cypress, TX

Lots of bait and switch. They say they will follow a certain protocol then you end up shorted based off some internal policy that isn't shared anywhere with the customer.

Verified Customer

starstarstarstarstar

Patrick&Debbie

August 14th, 2017 Las Vegas, NV

Called and things were taken care of .

Verified Customer

starstar_borderstar_borderstar_borderstar_border

Vanessa Asgari

August 14th, 2017

Poor customer service, poor communication, no sense of urgency, extremely cheap support towards new unit

Verified Customer

starstarstarstar_borderstar_border

Robin

August 14th, 2017 San Antonio, TX

Things were not handled in a timely manner.

Verified Customer

starstarstarstar_borderstar_border

Mandana&Nirvon

August 14th, 2017 Florence, AZ

By the last issue I had. Nobody likes surprises and I feel I was deceived. What's covered and what's not should be clearly defined in 2 side by side columns, not hidden in a paragraph. Consumers don't know all the parts of their ac unit and the take advantage of that. They used to be #1 with me but now I'm not so sure if I will stay with them or not.

Verified Customer

starstar_borderstar_borderstar_borderstar_border

Gayatri

August 11th, 2017 Phoenix, AZ

Our A/C broke down, so we called Landmark, and they sent over a technician. Within 30 minutes of fixing the problem, the A/C started failing again. So we called them, once again, and after the technician left the second time, the air conditioner was failing again. I called them and told them not to send the same technician, yet they still did, so it was not a good experience. Plus, it turned out that our warranty didn't cover the problem that our system had. We spent about 10 days without an A/C, during hot summer days, until I finally hired a company to fix it. It turned out to be that the part that was failing was not the part that Landmark said, so I'm not really happy with them. On top of all of that, their customer service had an attitude when it came to answering my questions.

Verified Customer

starstarstarstarstar

David&Jeannette

August 11th, 2017 Phoenix, AZ

They seemed to be very good and very efficient, plus they were good to follow up. The contractors that they use are very good, but there has been times where the items they fix are not working correctly the day after they come over.

Verified Customer

starstarstarstar_borderstar_border

Brent&Ilene

August 11th, 2017 Sandy, UT

We had a difficult time getting a hold of somebody, but they had the job done. They did a good job with our air conditioner when it needed to be service. Pus, they have a good reputation.

Verified Customer

starstarstarstarstar

Teresa

August 11th, 2017 Phoenix, AZ

Customer support has been fantastic! I've actually been surprised as to how fast they are and how eager they are to fixing issues we've had. They immediately took care of all the problems we've had with our house appliances. They're easy to get a hold of.

Verified Customer

starstarstarstarstar_border

JillJud

August 11th, 2017 St George, UT

My washing machine broke, and the part that they needed to fix it didn't exist anymore, so Landmark just replaced the whole thing. Overall, I think they've been great!

Verified Customer

starstarstarstarstar

Jacob Yates

August 11th, 2017 Salt Lake City, UT

They've been very easy to work with, very friendly, and helpful throughout our claims. I had a plumbing issue, and my contact when I called Landmark was great help! He gave me an estimate of when I would hear from the vendors that would come over, and followed up with the process from beginning to end, making sure we were satisfied with their service.

Verified Customer

starstarstarstarstar

Earl Younger

August 11th, 2017 Mountain Home, ID

It's been a pretty good experience so far. Both of the claims I've had were done quickly and efficiently.

Verified Customer

starstarstarstarstar

Jay&Wendy

August 11th, 2017 Spanish Fork, UT

We've had nothing but good experience with them. We had 4 claims and they were quick to cover them. They replaced our whole air conditioner!

Verified Customer

starstarstar_borderstar_borderstar_border

Rick

August 11th, 2017 Mesa, AZ

Their customer support is mixed; sometimes They're really good, and sometimes it's difficult to get a hold of someone, even after leaving several emails and voicemails. It takes them days to get back to me, so it's been a good and bad experience.

Verified Customer

starstarstarstarstar

Catherine

August 11th, 2017 Seabrook, TX

My experiences with their customer service has been good. I actually had a lock come out, and everything worked out just fine.

Verified Customer

starstarstarstarstar_border

Alex

August 11th, 2017 Fort Worth, TX

I've used them for my A/C and pest control, and the people that I've dealt with have been pretty good. Plus, They're the cheapest service around.

Verified Customer

starstarstarstarstar

Brenda

August 11th, 2017 Scottsdale, AZ

I've only used the warranty once, and they did a great job! They were obviously very busy because we expected them for 2 days, but the technician was very professional. He got the job done as quickly as he could, and we got our A/C working just fine after that.

Verified Customer

starstarstarstarstar

Robert Kelley

August 11th, 2017 Cedar Park, TX

they've always treated me fairly, and were very professional. They contacted the appropriate people to come out and fix the problem. If something wasn't quite right with the technician or the job itself, Landmark's customer support was more than willing to step up and correct the problem. They just treat their customer well, and overall, I think They're a good company. They do what they say They're going to do.

Verified Customer

starstarstarstarstar_border

Brockman

August 11th, 2017 Weatherford, TX

A lot of my appliances stopped working on a fairly new house, so Landmark provided people to come and fix them, and they did a good job. Customer support itself has been good as well.

Verified Customer

starstarstarstarstar

Jaleene

August 11th, 2017 Star, ID

I had a breaker go down in my breaker box recently, and they had somebody out within 24 hours. The company they sent out was on top of their customer service, and I liked how they solved the problem.

Verified Customer

starstarstarstarstar_border

Derek

August 11th, 2017 Austin, TX

Every time I call, I talk to someone very friendly and very helpful. I actually used them for pest control, and they were able to connect me to a company and send a person out pretty quickly. There's one thing that I noticed though; my payments to Landmark were a little more expensive than what the pest control would have been.

Verified Customer

starstarstarstarstar

Robbie&Joe

August 11th, 2017 Hurst, TX

The website is user friendly, so it's easy to go online and request a service. Also, customer support has always been fast to respond, and they've offered a friendly service. I was very impressed when they came to fix our plumbing leakage. They discovered that the pipes weren't built properly, and that it was going to be a bigger job than expected, so they called Landmark to see if it was covered. Thankfully, it was, and I'm glad that it wouldn't fall back on me.

Verified Customer

starstarstarstarstar_border

Bhalchandra

August 11th, 2017 Cypress, TX

I called them to get one of my appliances fixed. They just took down my information, the providers called soon after and came over. It was a pretty seamless process. they've done a good job.

Verified Customer

starstarstarstarstar

Robert Kasperlain

August 11th, 2017 McKinney, TX

The pilot on our water heater went out, so we used our warranty for that. They took care of it really quickly, and the company that they used was great. I have a limited experience with them, but so far, it's been really good.

Verified Customer

starstarstarstarstar_border

Donald&Michelle

August 11th, 2017 Richmond, TX

Their customer service has been great! They just recently replaced a pool filter and swapped it out; it was awesome. That would've cost me over a thousand bucks with labor, so everything's been great. I've had other home warranties that were terrible, but Landmark is way better.

Verified Customer

starstarstarstarstar_border

Caleb

August 11th, 2017 Layton, UT

It's a pretty simple service. My A/C broke down and sent over a contractor to get it fixed within a week.

Verified Customer

starstarstarstarstar

Robert&Virginia

August 11th, 2017 Phoenix, AZ

All of the problems I've had have been handled immediately, and their customer support has always provided a good experience. Well recently we had a leak in one of our bathrooms, and they had somebody out to fix it. It was handled properly and rapidly. They've always handled it to my satisfaction and right on time.

Verified Customer

starstar_borderstar_borderstar_borderstar_border

David

August 11th, 2017 San Antonio, TX

I used my warranty a couple of days ago, and it hasn't been resolved yet. I was given the wrong answer twice, and the contractor was a jerk. My experience has not been so good.

Verified Customer

starstarstarstarstar_border

Louis

August 11th, 2017 Orem, UT

Somebody came out took care of my stove pretty quickly, and that just made me feel like we got our money's worth for that. It's nice to know upfront what I'm going to pay and what the service includes. they've actually done a good job with getting a contractor out here pretty quickly. On top of that, Landmark's customer support is very polite, and They're great with getting me the information I need.

Verified Customer

starstarstarstarstar

Kelvin Gipson

August 11th, 2017 Katy, TX

I like that you can request a service online, it's very convenient. I actually used it already, and we were able to get in contact with a repair person the next day, so that was nice. This is much better than our previous home warranty company.

Verified Customer

starstarstarstarstar

Rhonda

August 11th, 2017 Fresno, TX

They're an awesome company, and I like them! If anybody needs a home warrant, choose Landmark. It's the best company out there.

Verified Customer

starstarstarstarstar_border

C.G.

August 11th, 2017 West Jordan, UT

I just needed to get my locks changed out for a new house that I purchased, and although my experience with them is limited, it has been good.

Verified Customer

starstarstarstarstar_border

K.R.

August 11th, 2017 Humble, TX

Our calls have been answered properly, and they've successfully scheduled contractors to come out and do the work we needed. It's been a positive experience.

Verified Customer

starstarstarstarstar_border

Zachary&Carrie

August 11th, 2017 Coppell, TX

Our A/C wasn't working properly, so they assigned a contractor to come over, but after a week without luck, I called them back. They did some research, called around and found somebody for us the next day, so we really appreciated that.

Verified Customer

starstarstarstarstar

Cindy

August 11th, 2017 Arizona City, AZ

The service is always excellent, and They're there 24 hours a day, so their representatives have been great.

Verified Customer

starstarstarstarstar_border

Graeme

August 11th, 2017 McKinney, TX

It's a pretty helpful customer support. I don't remember anything bad from them. I needed to get re-key service and I just called up, they scheduled the appointment, and that was it.

Verified Customer

starstarstarstarstar

Jamie Frampton

August 11th, 2017 Pleasant Grove, UT

Impeccable! Landmark Home Warranty is great! I've used them twice, and they had someone over here right away. I'm totally happy and satisfied.

Verified Customer

starstarstarstarstar_border

Brandford and Susan Gilbert

August 11th, 2017 McKinney, TX

They're a very decent company. I made a phone call and told them what my problem was, and they set up the repair process for me with no question. It was a very simple process, and so far, everything with them has been good.

Verified Customer

starstarstarstar_borderstar_border

Charles

August 11th, 2017 Pocatello, ID

I had a plumbing issue, and although their customer support was okay, their nearest technician was 150 miles away. We were really disappointed because that's just not acceptable. They had me wait for 7 days to get my pipe fixed. They need to have local technicians instead of having them half a state away.

Verified Customer

starstarstar_borderstar_borderstar_border

Sindy

August 11th, 2017 Henderson, NV

Although their customer support is friendly and took care of some of my issues in an efficient manner, this last time I filed a claim nobody has responded. I'm not very happy with that. I find the whole process to be a pain and hard to deal with.

Verified Customer

starstarstarstarstar

Sylva

August 11th, 2017 Caldwell, ID

The representatives have been very helpful. In our first week here, our bathtub leaked everywhere, and they were quick to respond.

Verified Customer

starstarstarstarstar_border

Bradford

August 11th, 2017 Dallas, TX

I've had very few issues with their customer support, so overall, they've been very good. Our water heater was replaced the same day we called, so that was great. However, we did call once for something that was not covered, which we didn't know about, and they still sent someone out, and I had to pay for that.

Verified Customer

starstarstarstarstar_border

Penny McCutcheon

August 11th, 2017 Tomball, TX

Their customer support's service varies. I've used the warranty several times, and a few times they've been fantastic, but one time went bad.