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Landmark Home Warranty

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3,862 User Reviews

8.1

Overall Score

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Verified Customer

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Thomas

They have been very responsive and got things fixed ASAP

2 years ago

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Reply from Landmark Home Warranty

Dear Thomas, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Verified Customer

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Stephen Moore

no problems. they are always consistently ready to help

2 years ago

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Reply from Landmark Home Warranty

Dear Stephen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Verified Customer

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Jorge Castillo

Great customer service and services! No complaints here!

2 years ago

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Reply from Landmark Home Warranty

Dear Jorge, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Bear Cahill

I wish the fee to come out was a bit less. Maybe based on the type of call

2 years ago

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Reply from Landmark Home Warranty

Dear Bear, Thank you for taking the time to share your feedback. I will be forwarding it to the appropriate departments to be addressed to better our services. If you have any further concerns, please do not hesitate to reach out to us at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Verified Customer

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Ben Comeau

Great customer service and clear communication

2 years ago

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Reply from Landmark Home Warranty

Dear Ben, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Juan C Lopez

Professional service caring about our needs

2 years ago

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Reply from Landmark Home Warranty

Dear Juan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Roger

Great customer service. Very responsive.

2 years ago

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Reply from Landmark Home Warranty

Dear Roger, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Lauren

They are really great about getting people out to help us.

2 years ago

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Reply from Landmark Home Warranty

Dear Lauren, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Richard

Responded quickly, great customer service.

2 years ago

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Reply from Landmark Home Warranty

Dear Richard, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Jan Rogers

They were very responsive and professional.

2 years ago

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Reply from Landmark Home Warranty

Dear Jan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Chris Ames

They are good for what they do and have been very helpful

2 years ago

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Reply from Landmark Home Warranty

Dear Chris, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Melissa

They don't always have service contractors in my local area. So timeliness becomes as issue

2 years ago

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Reply from Landmark Home Warranty

Dear Melissa, Thank you for taking the time to share your feedback. We have contractor relations representatives out in the field to extend our in-network list of contractors. If a contractor is not available for you in a timely manner, Landmark will seek alternative options to ensure you are receiving the service you need. Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Verified Customer

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Danielle Sorrentino

Very responsive - the second contractor didn't show up on time

2 years ago

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Reply from Landmark Home Warranty

Dear Danielle, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Verified Customer

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Giffear

Great customer service and reasonable costs

2 years ago

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Reply from Landmark Home Warranty

Dear Giffear, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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J. Shipley

Prompt, adequate, sufficent, good value.

2 years ago

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Reply from Landmark Home Warranty

Dear J. Shipley, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Nathalie Jay-Bornet

Very satisfied, good customer service, no delay

2 years ago

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Reply from Landmark Home Warranty

Dear Nathalie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Victor G

Customer is great. They are quick and very courteous.

2 years ago

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Reply from Landmark Home Warranty

Dear Victor, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Rick Elias

the quality of companies then send out sometimes are not good.

2 years ago

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Reply from Landmark Home Warranty

Dear Rick, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Verified Customer

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Micki Bowman

Always quick, easy and customer service is fantastic.

2 years ago

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Reply from Landmark Home Warranty

Dear Micki, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Rose Naughton

Always making sure wor is done satisfactory.

2 years ago

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Reply from Landmark Home Warranty

Dear Rose, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Verified Customer

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Jeannette Schartner

All services were professionally provided

2 years ago

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Reply from Landmark Home Warranty

Dear Jeannette, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Stacy Green

They have always been prompt, trustworthy and reliable.

2 years ago

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Reply from Landmark Home Warranty

Dear Stacy, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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JGoff

They have always handled what was needed with my coverage.

2 years ago

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Reply from Landmark Home Warranty

Dear JGoff, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Keith Spangler

Very nice and explained what was going on and when.

2 years ago

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Reply from Landmark Home Warranty

Dear Keith, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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David Stewart

They are always friendly and nice to talk to.

2 years ago

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Reply from Landmark Home Warranty

Dear David, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Arthur and Trina Dawson

Very professional knowledgeable helpful and friendly

2 years ago

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Reply from Landmark Home Warranty

Dear Arthur and Trina, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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TexasSwan

Customer Service was excellent - Pleased with this company

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Michelle

The whole experience was stress free fast and easy.

2 years ago

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Reply from Landmark Home Warranty

Dear Michelle, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Merle Crow

Respectful, courteous, quick to get the help we need.

2 years ago

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Reply from Landmark Home Warranty

Dear Merle, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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Javier

When I ask for help, they always help me

2 years ago

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Reply from Landmark Home Warranty

Dear Javier, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Verified Customer

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David and PatriciaHill

They are prompt, courteous, and conscientious.

2 years ago

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Reply from Landmark Home Warranty

Hello David and Patricia, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service on your refrigerator. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager

Mar. 9th, 2018

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Verified Customer

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Mich

Requesting repair is easy and handled in a timely fashion

2 years ago

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Reply from Landmark Home Warranty

Dear Mich, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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tomas sanchez Cedar Park, TX

sometimes they take a little longer and not everything is cover

2 years ago

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Reply from Landmark Home Warranty

Dear Tomas, Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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Michael Prescott, AZ

Always responsive and handle claims promptly

2 years ago

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Reply from Landmark Home Warranty

Dear Michael, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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Tim Thueson Boise, ID

Prompt and thorough response to all inquiries

2 years ago

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Reply from Landmark Home Warranty

Dear Tim, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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J Mickelson Maricopa, AZ

Fair Claims Resolution, Fast Response, and great followup.

2 years ago

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Reply from Landmark Home Warranty

Dear J Mickelson, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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Verified Customer

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Joe

Quick response and customer friendly Customer Service Reps

2 years ago

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Reply from Landmark Home Warranty

Dear Joe, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Gigi Poulson

They are prompt and use great people to work with

2 years ago

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Reply from Landmark Home Warranty

Dear Gigi, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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john quintero

, best company available,fantastic service, fast response.

2 years ago

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Reply from Landmark Home Warranty

Dear John, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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Tom Gourlay

Fast reliable service. Competent repair work. Problem solved.

2 years ago

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Reply from Landmark Home Warranty

Dear Tom, Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 20th, 2019

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Verified Customer

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Reza Panahi

Fast response on time good quality work. Why are you making me to write more

2 years ago

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Reply from Landmark Home Warranty

Dear Reza, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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JEFFREY BARTON

very helpful and took care of my problem quickly

2 years ago

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Reply from Landmark Home Warranty

Dear Jeffrey, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Hana Reuber

They were fast and professional. Everyone was nice as well

2 years ago

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Reply from Landmark Home Warranty

Dear Hana, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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V Purdey

Quick response to fulfill client's need requests

2 years ago

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Reply from Landmark Home Warranty

Dear V, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Diana Bustamante

They help with my situation immediately.

2 years ago

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Reply from Landmark Home Warranty

Dear Diana, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Heidi George

They were very helpful and fast with response time.

2 years ago

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Reply from Landmark Home Warranty

Dear Heidi, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Michael

Good customer service and good prices fast service

2 years ago

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Reply from Landmark Home Warranty

Dear Michael, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Jerry Galvan

Easy to work with, quick at answering your questions.

2 years ago

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Reply from Landmark Home Warranty

Dear Jerry, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Toni Handley

Great Customer Service. Easy to talk to.

2 years ago

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Reply from Landmark Home Warranty

Dear Toni, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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NCorn

Very responsive and excellent customer service

2 years ago

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Reply from Landmark Home Warranty

Dear NCorn, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Jan. 24th, 2019

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