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Landmark Home Warranty

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3,803 User Reviews

8.2

Overall Score

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Verified Customer

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Letisha

They do a good job taking care of issues I would have if I didn't have a HW

2 years ago

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Reply from Landmark Home Warranty

Dear Letisha, We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Jun. 19th, 2018

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Verified Customer

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Mabel Alvarez

Has alway helped with all my needs! Great service!

2 years ago

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Reply from Landmark Home Warranty

Dear Mabel, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Mike H

Prompt service and took care of my issues

2 years ago

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Reply from Landmark Home Warranty

Dear Mike, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Sara White

They assigned a bad plumber to my house who caused another leak, and then did nothing to help me fix it or remedy the situation with the plumber.

2 years ago

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Reply from Landmark Home Warranty

Dear Sara, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your plumbing. I would like the opportunity to review your service request in more detail to better address your concerns. Please reach out to me directly at . I look forward to hearing from you. Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 16th, 2018

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Verified Customer

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Shelly Fry

Back their product and were great to work with

2 years ago

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Reply from Landmark Home Warranty

Dear Shelly, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Steve Blask

Fast quick and accurate. Followed up on each call

2 years ago

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Reply from Landmark Home Warranty

Dear Steve, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Tom Dimick

Upfront honest and helpful during the renewal

2 years ago

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Reply from Landmark Home Warranty

Dear Tom, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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TonyW

LandMark home warranty service is fast and responsive

2 years ago

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Reply from Landmark Home Warranty

Dear Tony, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Vicki Rowe

Efficient repairs and pleased with service

2 years ago

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Reply from Landmark Home Warranty

Dear Vicki, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Ty

Easy to work with, fast service, good price

2 years ago

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Reply from Landmark Home Warranty

Dear Ty, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Vimal

Diligent and professional. I can depend on them.

2 years ago

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Reply from Landmark Home Warranty

Dear Vimal, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Rachel Glaittli

I've been very happy with the ease of getting work done.

2 years ago

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Reply from Landmark Home Warranty

Dear Rachel, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Jun. 18th, 2018

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Verified Customer

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Valerie Ivins, UT

Fast response time and great customer service.

2 years ago

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Reply from Landmark Home Warranty

Dear Valerie, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Billy Wray Pleasant Grove, UT

They don't make it easy to get ahold of them and then they do EVERYTHING in their power to ensure you never derive any benefit from their policy.

2 years ago

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Reply from Landmark Home Warranty

Dear Billy, I am sorry to hear that you feel this way. We have an overall approval rate of 97% in covered claims and we do our best to ensure you are receiving remarkable service. With the summer months ahead of us, our representatives are doing all they can to answer each of our homeowner's calls in a timely manner. Thank you for providing your feedback. It is appreciated and has been forwarded to the appropriate departments to implement the necessary steps to better our services. I would be happy to go over any detail of your concern. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Daniel Austin, TX

The AC guy who came out was very knowledgeable and did a very good job

2 years ago

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Reply from Landmark Home Warranty

Dear Daniel, We are glad to see that our contractor was able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at . We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Carri Southlake, TX

Good service and customer service. Timely on getting contractors out

2 years ago

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Reply from Landmark Home Warranty

Dear Carri, We are glad to see that our agents and contractors have been able to provide you with timely 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at . We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Lori Boise, ID

The respond promptly to concerns and follow through quickly

2 years ago

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Reply from Landmark Home Warranty

Dear Lori, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Patricia A. Dallas, TX

They are very responsive with follow up emails.

2 years ago

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Reply from Landmark Home Warranty

Dear Patricia, Thank you for taking the time to rate us! We are glad to see that our agents have been able to provide you with 5-star service with our responsiveness. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Kaden Goodall Yuma, AZ

prompt courteous service, case follow-through

2 years ago

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Reply from Landmark Home Warranty

Dear Kaden, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Connie Bargeron Nampa, ID

Very helpful and courteous. Ready to solve my problem.

2 years ago

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Reply from Landmark Home Warranty

Dear Connie, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with helpful 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Andy Greenwell Garland, TX

Always helpful trying to solve the problem

2 years ago

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Reply from Landmark Home Warranty

Dear Andy, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with helpful 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 25th, 2018

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Verified Customer

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Ed

No problem anytime we have needed a repair

2 years ago

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Reply from Landmark Home Warranty

Dear Ed, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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B ORR

GREAT SERVICE FAST RESPONSE VERY FRIENDLY

2 years ago

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Reply from Landmark Home Warranty

Dear B ORR, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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Douglas A. Brown

Good and prompt service, fast telephone response

2 years ago

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Reply from Landmark Home Warranty

Dear Douglas, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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Andy Herrell

Good customer service and quick response for service calls

2 years ago

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Reply from Landmark Home Warranty

Dear Andy, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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Randy

Excellent customer service, especially follow up.

2 years ago

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Reply from Landmark Home Warranty

Dear Randy, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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MRK

Took care of me and my claim, fast and professionally.

2 years ago

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Reply from Landmark Home Warranty

Dear MRK, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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Marti Wood

Great Customer Service!! Friendly, prompt service.

2 years ago

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Verified Customer

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Scott

Good company. We just re-newed for another year. Expensive but well worth it.

2 years ago

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Reply from Landmark Home Warranty

Dear Scott, We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

May. 22nd, 2018

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Verified Customer

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Anonymous

Always ready to help, efficient and timely.

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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Sherri Perkey

They were very helpful in getting things setup

2 years ago

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Reply from Landmark Home Warranty

Dear Sherri, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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Patricia Roland

Very responsive team of staff. Very professional!

2 years ago

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Reply from Landmark Home Warranty

Dear Patricia, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 21st, 2018

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Verified Customer

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babs

They respond to my issues in a timely manner

3 years ago

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Reply from Landmark Home Warranty

Dear Babs, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Cox's

Never had a problem and the service is great!

3 years ago

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Reply from Landmark Home Warranty

Dear Antoine, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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peanuts

Friendly and fast service and questions answered quickly.

3 years ago

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Reply from Landmark Home Warranty

Dear Peanuts, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Mark Roosa

Fast response time. Tough to talk to a real person about coverage.

3 years ago

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Verified Customer

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PR

They were on timw and fix my water leak on thw spot.

3 years ago

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Reply from Landmark Home Warranty

Dear PR, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Home owner

Landmark has Great service and good price

3 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Julie

I only had one breakdown but it was handled professionally

3 years ago

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Reply from Landmark Home Warranty

Dear Julie, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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SF Bay

The service was excellent, but need more work in communication.

3 years ago

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Reply from Landmark Home Warranty

Dear SF Bay, We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services with our communication. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Patricia Dalesandry

Efficient customer service and follow up

3 years ago

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Reply from Landmark Home Warranty

Dear Patricia, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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daly

quick response when requesting a service call

3 years ago

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Reply from Landmark Home Warranty

Dear Daly, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Don

responsive when I have questions and very prompt service

3 years ago

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Reply from Landmark Home Warranty

Dear Don, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Gary

Quick responde. Good coverage. Good referrals.

3 years ago

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Reply from Landmark Home Warranty

Dear Gary, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Samantha B.

Great service, quick reply and professional staff

3 years ago

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Reply from Landmark Home Warranty

Dear Samantha, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Juston

They're pretty good but there's always room for improvement.

3 years ago

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Reply from Landmark Home Warranty

Dear Juston, We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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JOHN NORRIS

excellant service.....fast response.....great a/c company

3 years ago

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Reply from Landmark Home Warranty

Dear John, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Super star

Great service on time great work they get it done

3 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 30th, 2018

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Verified Customer

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Heather W

They have been great to deal with every time I call

3 years ago

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Reply from Landmark Home Warranty

Dear Heather, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

May. 1st, 2018

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Verified Customer

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Walt H

Had to find my own company to do the servicing and then Landmark would not pay for the sales tax for the necessary parts to do the repair

3 years ago

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Reply from Landmark Home Warranty

Dear Walt, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience. I would like to look into your concerns in more detail to address them appropriately. Please reach out to me directly at . I look forward to helping you. Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 25th, 2018

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