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Landmark Home Warranty

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4,047 User Reviews

8.0

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M. Mills

always done in a timely, professional manner

2 years ago

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Reply from Landmark Home Warranty

Dear M. Mills, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 23rd, 2019

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Donnie

They had timely response and good service

2 years ago

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Reply from Landmark Home Warranty

Dear Donnie, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 23rd, 2019

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Anonymous

Easy to work with. Prompt response to questions.

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 23rd, 2019

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Luis diaz

Because they responded fast on all my request

2 years ago

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Reply from Landmark Home Warranty

Dear Luis, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 23rd, 2019

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Dawn

Fast and efficient ease to file claim. Thanks

2 years ago

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Reply from Landmark Home Warranty

Dear Dawn, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Joanne Keropian

Efficient professional outstanding customer service staff

2 years ago

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Reply from Landmark Home Warranty

Dear Joanne, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Daniel Stutler

I've had one claim and they handled it quickly and easily

2 years ago

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Reply from Landmark Home Warranty

Dear Daniel, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Karen Rosiello

Very prompt response on service calls, arrived on time

2 years ago

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Reply from Landmark Home Warranty

Dear Karen, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Armando Velasquez

Quality was good and the customer services was good

2 years ago

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Reply from Landmark Home Warranty

Dear Armando, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Karen

I had an air conditioner replaced with no hassle.

2 years ago

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Reply from Landmark Home Warranty

Dear Karen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Jackson Robbins

Customer service was very friendly and helpful.

2 years ago

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Reply from Landmark Home Warranty

Dear Jackson, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Joseph rizzo

Service tech was Fast, clean and affordable and on time

2 years ago

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Reply from Landmark Home Warranty

Dear Joseph, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Brett Gleason

They're good and easy to work with. Service price is a little high

2 years ago

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Reply from Landmark Home Warranty

Dear Brett, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Tim C

Great customer service, easy to make a claim!

2 years ago

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Reply from Landmark Home Warranty

Dear Tim, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Thomas Sharkey

Good service, timely, good price, pleasant

2 years ago

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Reply from Landmark Home Warranty

Dear Thomas, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Phillip Patrick

Badly disappointed in the coverage/settlement of my claim for single wall mounted electric oven.

2 years ago

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Reply from Landmark Home Warranty

Dear Phillip, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your oven service request. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Thomas

They have been very responsive and got things fixed ASAP

2 years ago

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Reply from Landmark Home Warranty

Dear Thomas, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Stephen Moore

no problems. they are always consistently ready to help

2 years ago

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Reply from Landmark Home Warranty

Dear Stephen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 16th, 2019

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Jorge Castillo

Great customer service and services! No complaints here!

2 years ago

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Reply from Landmark Home Warranty

Dear Jorge, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Bear Cahill

I wish the fee to come out was a bit less. Maybe based on the type of call

2 years ago

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Reply from Landmark Home Warranty

Dear Bear, Thank you for taking the time to share your feedback. I will be forwarding it to the appropriate departments to be addressed to better our services. If you have any further concerns, please do not hesitate to reach out to us at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Ben Comeau

Great customer service and clear communication

2 years ago

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Reply from Landmark Home Warranty

Dear Ben, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Juan C Lopez

Professional service caring about our needs

2 years ago

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Reply from Landmark Home Warranty

Dear Juan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Roger

Great customer service. Very responsive.

2 years ago

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Reply from Landmark Home Warranty

Dear Roger, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Lauren

They are really great about getting people out to help us.

2 years ago

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Reply from Landmark Home Warranty

Dear Lauren, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Richard

Responded quickly, great customer service.

2 years ago

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Reply from Landmark Home Warranty

Dear Richard, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Jan Rogers

They were very responsive and professional.

2 years ago

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Reply from Landmark Home Warranty

Dear Jan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Chris Ames

They are good for what they do and have been very helpful

2 years ago

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Reply from Landmark Home Warranty

Dear Chris, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Melissa

They don't always have service contractors in my local area. So timeliness becomes as issue

2 years ago

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Reply from Landmark Home Warranty

Dear Melissa, Thank you for taking the time to share your feedback. We have contractor relations representatives out in the field to extend our in-network list of contractors. If a contractor is not available for you in a timely manner, Landmark will seek alternative options to ensure you are receiving the service you need. Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Danielle Sorrentino

Very responsive - the second contractor didn't show up on time

2 years ago

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Reply from Landmark Home Warranty

Dear Danielle, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Giffear

Great customer service and reasonable costs

2 years ago

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Reply from Landmark Home Warranty

Dear Giffear, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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J. Shipley

Prompt, adequate, sufficent, good value.

2 years ago

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Reply from Landmark Home Warranty

Dear J. Shipley, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Nathalie Jay-Bornet

Very satisfied, good customer service, no delay

2 years ago

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Reply from Landmark Home Warranty

Dear Nathalie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Victor G

Customer is great. They are quick and very courteous.

2 years ago

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Reply from Landmark Home Warranty

Dear Victor, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Rick Elias

the quality of companies then send out sometimes are not good.

2 years ago

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Reply from Landmark Home Warranty

Dear Rick, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 10th, 2019

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Micki Bowman

Always quick, easy and customer service is fantastic.

2 years ago

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Reply from Landmark Home Warranty

Dear Micki, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Rose Naughton

Always making sure wor is done satisfactory.

2 years ago

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Reply from Landmark Home Warranty

Dear Rose, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 9th, 2019

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Jeannette Schartner

All services were professionally provided

2 years ago

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Reply from Landmark Home Warranty

Dear Jeannette, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Stacy Green

They have always been prompt, trustworthy and reliable.

2 years ago

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Reply from Landmark Home Warranty

Dear Stacy, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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JGoff

They have always handled what was needed with my coverage.

2 years ago

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Reply from Landmark Home Warranty

Dear JGoff, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Keith Spangler

Very nice and explained what was going on and when.

2 years ago

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Reply from Landmark Home Warranty

Dear Keith, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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David Stewart

They are always friendly and nice to talk to.

2 years ago

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Reply from Landmark Home Warranty

Dear David, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Arthur and Trina Dawson

Very professional knowledgeable helpful and friendly

2 years ago

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Reply from Landmark Home Warranty

Dear Arthur and Trina, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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TexasSwan

Customer Service was excellent - Pleased with this company

2 years ago

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Reply from Landmark Home Warranty

Dear Homeowner, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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star star star star star

Michelle

The whole experience was stress free fast and easy.

2 years ago

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Reply from Landmark Home Warranty

Dear Michelle, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Merle Crow

Respectful, courteous, quick to get the help we need.

2 years ago

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Reply from Landmark Home Warranty

Dear Merle, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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Javier

When I ask for help, they always help me

2 years ago

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Reply from Landmark Home Warranty

Dear Javier, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Apr. 2nd, 2019

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David and PatriciaHill

They are prompt, courteous, and conscientious.

2 years ago

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Reply from Landmark Home Warranty

Hello David and Patricia, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service on your refrigerator. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager

Mar. 9th, 2018

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Mich

Requesting repair is easy and handled in a timely fashion

2 years ago

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Reply from Landmark Home Warranty

Dear Mich, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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tomas sanchez Cedar Park, TX

sometimes they take a little longer and not everything is cover

2 years ago

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Reply from Landmark Home Warranty

Dear Tomas, Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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Michael Prescott, AZ

Always responsive and handle claims promptly

2 years ago

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Reply from Landmark Home Warranty

Dear Michael, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Mar. 26th, 2019

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