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Landmark Home Warranty

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3,924 User Reviews

8.0

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Nita Fonua

They were fast and knew exactly what the problem was.

1 year ago

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Reply from Landmark Home Warranty

Dear Nita, Thank you for the time you have taken to share your feedback. We are happy to hear that we were able to service you in a timely manner. Please do not hesitate to reach out to us for any of your future home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 17th, 2019

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Monzur

Customer service is good and respond at the tim eof need.

1 year ago

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Reply from Landmark Home Warranty

Dear Monzur, We are very happy to hear that we have been able to provide you with remarkable service. We appreciate the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 17th, 2019

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Kelli

Fast, friendly and follow up on work orders

1 year ago

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Reply from Landmark Home Warranty

Dear Kelli, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 17th, 2019

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Deupser

Exceptional service in all areas that we have needed.

1 year ago

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Reply from Landmark Home Warranty

Dear Deupser, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 17th, 2019

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Donna Toliver Beaverton, OR

When I have an issue, someone responds within a short time

1 year ago

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Reply from Landmark Home Warranty

Dear Donna, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Dec. 3rd, 2019

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Webster Cedar City, UT

Landmark finds providers in the area in a timely manner.

1 year ago

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Reply from Landmark Home Warranty

Dear Webster, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Nov. 26th, 2019

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Scott Miller Montgomery, TX

Very prompt at assessing the situation and the repair.

1 year ago

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Reply from Landmark Home Warranty

Dear Scott, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Nov. 26th, 2019

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D Rood Caldwell, ID

Overall good customer service but the wait time to get to them is lacking.

1 year ago

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Reply from Landmark Home Warranty

Dear D Rood, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! You can utilize our online functions on our website! You can open a service request or even speak with a representative through chat! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Nov. 26th, 2019

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Karen A Smith

Professional and quick to respond and great value

1 year ago

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Reply from Landmark Home Warranty

Dear Karen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Nov. 22nd, 2019

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Yanira Belloso

This company is reliable ready to answer calls

1 year ago

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Reply from Landmark Home Warranty

Dear Yanira, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Nov. 22nd, 2019

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Roland

consistent service & value for many years.

1 year ago

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Reply from Landmark Home Warranty

Dear Roland, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Nov. 22nd, 2019

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Green Valley customer

Always work with you to take care of existing issues

1 year ago

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Reply from Landmark Home Warranty

Dear Homeowner, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 22nd, 2019

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Paty Regalado

Always helpful and great customer service

1 year ago

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Reply from Landmark Home Warranty

Dear Paty, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 22nd, 2019

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Mark Folloder

They follow up on every part of the claim.

1 year ago

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Reply from Landmark Home Warranty

Dear Mark, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 22nd, 2019

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Christine Siverson

Great customer service a very quick response to our needs

1 year ago

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Reply from Landmark Home Warranty

Dear Christine, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 22nd, 2019

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Victor Garcia

They helped me with my claim extremely fast.

1 year ago

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Reply from Landmark Home Warranty

Dear Victor, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 22nd, 2019

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Ian Scott Meridian, ID

Reliable, polite, and very useful service

1 year ago

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Reply from Landmark Home Warranty

Dear Ian, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 11th, 2019

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Ryan O'Connor Austin, TX

latest service provider they contracted through was a joke and unreliable. landmark offered little help to fix.

1 year ago

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Reply from Landmark Home Warranty

Dear Ryan, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 11th, 2019

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Mr. Diaz Providence, UT

great customer service and quality of staff is Awesome!!!

1 year ago

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Reply from Landmark Home Warranty

Dear Mr. Diaz, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 11th, 2019

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Caroline

Good customer service. Quick scheduling when contacted about a home issue

1 year ago

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Reply from Landmark Home Warranty

Dear Caroline, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Lyubov McMillian

Immediate Response. Professional friendly staff.

1 year ago

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Reply from Landmark Home Warranty

Dear Lyubov, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Paul Looney

They are the best home warranty company we have found.

1 year ago

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Reply from Landmark Home Warranty

Dear Paul, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Gay Lawson

Taking precautionary measures without asking.

1 year ago

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Reply from Landmark Home Warranty

Dear Gay, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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JayB

Price is a little higher than expected for the coverage I selected

1 year ago

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Reply from Landmark Home Warranty

Dear JayB, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Dana

Quick response to service calls and great service!

1 year ago

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Reply from Landmark Home Warranty

Dear Dana, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Barbara E.

Always responsive and easy to work with.

1 year ago

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Reply from Landmark Home Warranty

Dear Barbara, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Tayler Tuilagi

Very fast service and easy to work with!

1 year ago

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Reply from Landmark Home Warranty

Dear Tayler, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Juan G. Cruz

So far the time we called they came quickly and were professional

1 year ago

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Reply from Landmark Home Warranty

Dear Juan, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Matthew Kinzer

They are always quick to respond and send out help quickly.

1 year ago

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Reply from Landmark Home Warranty

Dear Matthew, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Joel S.

Good results so far, just make the process of placing a claim a little easier.

1 year ago

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Reply from Landmark Home Warranty

Dear Joel, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Judith Pugh

They are quick and reliable to connect us with help but the policy is limited.

1 year ago

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Reply from Landmark Home Warranty

Dear Judith, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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L Baldwin

They performed well within the perimeters of the contract.

1 year ago

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Reply from Landmark Home Warranty

Dear L Baldwin, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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New homeowner

Some basics not covered, had one questionable service provider

1 year ago

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Reply from Landmark Home Warranty

Dear Homeowner, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Charlie Curtis

they have done me a great service over the years.

1 year ago

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Reply from Landmark Home Warranty

Dear Charlie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Thank you for your continuous support! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 8th, 2019

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Bret Kendall

Because it was quick and easy to solve the problem

1 year ago

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Reply from Landmark Home Warranty

Dear Bret, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 1st, 2019

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Kentrell Ridley

Took care of my issue in a timely fashion.

1 year ago

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Reply from Landmark Home Warranty

Dear Kentrell, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 1st, 2019

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Tom

Used them twice and both times service was great

1 year ago

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Reply from Landmark Home Warranty

Dear Tom, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 1st, 2019

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Jan

Efficient, knowledgeable and phone friendly

1 year ago

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Reply from Landmark Home Warranty

Dear Jan, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 1st, 2019

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Joel

Fast service. Friendly and easy to work with.

1 year ago

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Reply from Landmark Home Warranty

Dear Joel, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Jeff McDougal

So far they have come through for me when I needed them.

1 year ago

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Reply from Landmark Home Warranty

Dear Jeff, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Wendy Machala

Unable to send repair for AC reported on Friday until Monday. Never received service for insect issuel

1 year ago

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Reply from Landmark Home Warranty

Dear Wendy, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Knight Roxanne

This time the dryer guy new what he was doing

1 year ago

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Reply from Landmark Home Warranty

Dear Knight, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Anu

Prompt and always quick to follow up and have had no issues so far with them

1 year ago

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Reply from Landmark Home Warranty

Dear Anu, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Ravi

Follow ups by the customer service reps was excellent.

1 year ago

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Reply from Landmark Home Warranty

Dear Ravi, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Nick

We had a horrible experience repairing our AC. It took them 5 service calls to get the problem fixed and over 2 months foi

1 year ago

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Reply from Landmark Home Warranty

Dear Nick, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Kristie

So far happy with their service and pricing.

1 year ago

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Reply from Landmark Home Warranty

Dear Kristie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Jake

Difficult to get service people on short notice. Shows that they have a shallow network.

1 year ago

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Reply from Landmark Home Warranty

Dear Jake, We do have contractor relations representatives out in the field every day to help expand our in-network list of contractors. We are working diligently to improve our services for our homeowners. If you have any questions, please do not hesitate to reach out to me at . Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Brian

Fast service and knowledgeable support personnel

1 year ago

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Reply from Landmark Home Warranty

Dear Brian, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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A.R

Prompt. Plumber who came was very good.Did a great job

1 year ago

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Reply from Landmark Home Warranty

Dear A.R., Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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Rich Goepfrich

Good customer service and timely response.

1 year ago

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Reply from Landmark Home Warranty

Dear Rich, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2019

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