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American Home Shield Reviews

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8.6

Overall Score

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John Wasilla, AK

good customer service and easy to talk with

1 year ago

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Reply from American Home Shield

John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

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Cassandra Greeneville, TN

Excellent service, would highly recommend

1 year ago

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Reply from American Home Shield

Dear Cassandra, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

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Edith Round Rock, TX

Not pleased with the a/c company they sent. They are trying to tell me that an hvac system that is less than 3 years old is not up to code.

1 year ago

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Reply from American Home Shield

Edith, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah

Aug. 24th, 2023

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Kendrick

Quick and easy to use their service, and reasonably priced.

1 year ago

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Reply from American Home Shield

Dear Kendrick, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 23rd, 2023

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star star star star star

Jocelyn Barton Montgomery, AL

I like that they are fast in servicing a request

1 year ago

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Reply from American Home Shield

Dear Jocelyn, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 23rd, 2023

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star star star star star

James e Hudson TX

Seams to be a good company. Simple process

1 year ago

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Reply from American Home Shield

James, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 23rd, 2023

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Daryl Cantonment, FL

Very prompt and professional service. Always

1 year ago

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Reply from American Home Shield

Dear Daryl, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 23rd, 2023

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Shatiik Aiken

I liked how fast they replaced my defected item in my home.

1 year ago

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Reply from American Home Shield

Shatiik, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 23rd, 2023

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Julie E Tampa, FL

Love the coverage , and ease of the claims.

1 year ago

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Reply from American Home Shield

Julie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 23rd, 2023

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Tina Huff

Fast service . Fast claim resolution. Great Service!

1 year ago

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Reply from American Home Shield

Tina, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 22nd, 2023

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Wallace Purser Jackson, MS

PRODUCT IS GREAT. DOES WHAT IT SAYS ITS GOING TO DO.

1 year ago Edited August 22, 2023

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Reply from American Home Shield

Wallace, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 22nd, 2023

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Kathy Espinoza

Always good service. Listens to my needs.

1 year ago

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Reply from American Home Shield

Kathy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 22nd, 2023

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Gail Brookings, SD

Responsiveness is very slow. Currently waiting for a settlement on a refrigerator issue and it has been over a month!!

1 year ago

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Reply from American Home Shield

Gail, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 24th, 2023

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Wallice

The best service ever thank you for serving my home

1 year ago

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Reply from American Home Shield

Wallice, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 17th, 2023

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Shirley Benjamin Decatur, GA

They are a reliable and trustworthy source.

1 year ago

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Reply from American Home Shield

Shirley, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 17th, 2023

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sstanley russell Denver, CO

They are very patient and that’s a good thing.

1 year ago

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Reply from American Home Shield

Stanley, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Aug. 17th, 2023

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star star star star star

Lisa Huntsville, AL

The timeliness, and the solving of the problem. Thank you.

1 year ago

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Reply from American Home Shield

Lisa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 17th, 2023

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Pamela Boswell

Wonderful! Fast, efficient and friendly!

1 year ago

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Reply from American Home Shield

Dear Pamela, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Aug. 16th, 2023

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Linda C Stuart, IA

Service person was great ! I definitely would use hs again

1 year ago

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Reply from American Home Shield

Dear Linda, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Michael in Florida Oviedo, FL

The tech did a great job! Even returned to finish the job!

1 year ago

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Reply from American Home Shield

Dear Michael, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Aug. 16th, 2023

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Diane Van Skike

Quick to respond and very professional.

1 year ago

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Reply from American Home Shield

Dear Diane, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 16th, 2023

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Tom McCartney

Very good response to service request Timely

1 year ago

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Reply from American Home Shield

Dear Tom, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Richard

Timeliness and choosing the best contractors

1 year ago

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Reply from American Home Shield

Dear Richard, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Deborah Lewis Radcliff, KY

I like how they resolve issues with contractors

1 year ago

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Reply from American Home Shield

Deborah, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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Delores

Professional service, courteous, on time

1 year ago

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Reply from American Home Shield

Delores, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 16th, 2023

star star star star star

Marshal Ma Riverside, CA

Fast and professional service, excellent company,

1 year ago

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Reply from American Home Shield

Marshal, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 16th, 2023

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jason D

Incredible customer service, and peace of mind!!

1 year ago

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Reply from American Home Shield

Dear Jason, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Glenda Carter-Trexler Greensboro, NC

Professionalism, quick response, very helpful.

1 year ago

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Reply from American Home Shield

Glenda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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Dr. Ernest Annoh-Dompreh Portland, OR

Very good service. Always at your service

1 year ago

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Reply from American Home Shield

Dr. Ernest, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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Candy Salt Lake City, UT

Very easy to work with, and very perfessional.

1 year ago

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Reply from American Home Shield

Dear Candy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

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Tricia Conroe, TX

Great service, my pool was fixed and pool service was great

1 year ago

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Reply from American Home Shield

Tricia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 16th, 2023

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Steven Evans Whitney, TX

Only have to pay 100.00 to get things fixed

1 year ago

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Reply from American Home Shield

Dear Steven, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

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Bharath Fuquay-Varina, NC

Easy process and quick to get the required support

1 year ago

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Reply from American Home Shield

Dear Bharath, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Aug. 16th, 2023

star star star star star

Kathy Grieser McKinney, TX

Very easy to work with and get our problem solved.

1 year ago

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Reply from American Home Shield

Kathy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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star star star star star

charles dunham Goldsboro, NC

Great company and have great service technicians

1 year ago

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Reply from American Home Shield

Charles, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 16th, 2023

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star star star star star

Paul Ransom San Antonio, TX

Attentive ,customer centric and responsive.

1 year ago

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Reply from American Home Shield

Paul, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 15th, 2023

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Mia Stanley Ellenwood, GA

Customer Review Video

1 year ago

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Reply from American Home Shield

Mia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 2nd, 2023

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RONDA SPARKS Topeka, KS

Fast easy service. Website user friendly.

1 year ago

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Reply from American Home Shield

Ronda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 9th, 2023

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Sandra Somers Bessemer, AL

Easy. Reasonable price. So farexcellent service

1 year ago

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Reply from American Home Shield

Sandra, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 9th, 2023

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Walter Cuebas Arlington, VA

Easy to use and to place work orders,fast service

1 year ago

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Reply from American Home Shield

Walter, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 9th, 2023

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star star star star star

Amanda Lowery NY

Great service! Helpful! Helped when we needed it the most!

1 year ago

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Reply from American Home Shield

Dear Amanda, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 9th, 2023

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Veronica San Antonio, TX

I like the service for ease of use and convenance.

1 year ago

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Reply from American Home Shield

Veronica, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 4th, 2023

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Jiml Willowbrook, IL

Attention to problem and service provided

1 year ago

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Reply from American Home Shield

Jim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Carmen Oquendo Greer, SC

I like how fast they are respond when you do a request.

1 year ago

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Reply from American Home Shield

Carmen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 3rd, 2023

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Percell Whitaker Richmond, VA

Timely response and always able to reach with an answer.

1 year ago

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Reply from American Home Shield

Percell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Allison Columbus, GA

They are easy to work with. They save me time and money.

1 year ago

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Reply from American Home Shield

Allison, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Gary Colon Las Vegas, NV

They know what they are doing. Staff are very nice.

1 year ago

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Reply from American Home Shield

Gay, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

star star star star star

Patrick Bauer Land O' Lakes, FL

Very efficient company. Responsive with fast results.

1 year ago

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Reply from American Home Shield

Patrick, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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star star star star star

Shundra Lane Baltimore, MD

Very pleased with the service providers.

1 year ago

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Reply from American Home Shield

Shundra, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

star star star star star

Nneora Obu Stone Mountain, GA

Great and timely service. Very professional!

1 year ago Edited August 10, 2023

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Reply from American Home Shield

Nneora, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 4th, 2023