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American Home Shield Reviews

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8.6

Overall Score

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Angela Tyrrell Los Angeles, CA

How they respond to our calls for service

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 9th, 2023

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JEANNIE

Representatives are courteous and service is good.

1 year ago

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Reply from American Home Shield

Hi Jeannie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 4th, 2023

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MICHAEL Omaha, NE

They send honest reliable people to quickly fix your issue.

1 year ago

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Reply from American Home Shield

Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 4th, 2023

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HERBERT DANIELS Raleigh, NC

They were able to provide the right contractors to fix my issues.

1 year ago

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Reply from American Home Shield

Hi Herbert,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 4th, 2023

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Weyman Hall Atlanta, GA

Great service and very useful. Definitely recommend

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 3rd, 2023

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Dorian Allen Jackson, MS

Quality service enjoyed airtime my items are fixed

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 3rd, 2023

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LUIS Corpus Christi, TX

they took care of any problems right away

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 3rd, 2023

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uncle rat Bulverde, TX

I have the most extensive and expensive plan they offer. They raised my price and stopped covering my free standing ice maker

1 year ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 3rd, 2023

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Stacey Dubbert Gettysburg, PA

They were very prompt to respond when needed!!

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 3rd, 2023

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JONATHAN Salinas, CA

Quick and easy, fast response and good vendors

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 3rd, 2023

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daina v San Rafael, CA

Like ease of one call Didn’t like that sometimes takes a long time to get service

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience.

May. 3rd, 2023

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BRIAN Knoxville, TN

Perfect service. They arrived in a timely manner.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 3rd, 2023

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Kasongo Kampompo Columbus, OH

Excellent customer service, and promptness

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 3rd, 2023

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WARD Las Vegas, NV

response time was great and work was done correctly

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 2nd, 2023

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PRISCILLA AL

Dependable, experience Techs, and listen to your compliant.

1 year ago

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Reply from American Home Shield

Hi Priscilla, Thank you for your feedback about AHS!

May. 1st, 2023

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GREGORY Dayton, OH

Quick service and attention to my problem

1 year ago

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Reply from American Home Shield

Hi Gregory, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 1st, 2023

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Alicia Martinez Annapolis, MD

People were On time and very efficient to work

1 year ago

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Reply from American Home Shield

Hi Alicia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 1st, 2023

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RUBY Charlotte, NC

Very Friendly and Professional. Helped me

1 year ago

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Reply from American Home Shield

Hi Ruby, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 28th, 2023

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MARIANO Lexington, NC

Great response time and service was excellent

1 year ago

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Reply from American Home Shield

Hi Mariano, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 28th, 2023

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DAVID Boston, MA

You've sent us good, quality people to do work on our house

1 year ago

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Reply from American Home Shield

Hi David, Thank you for your feedback about AHS!

May. 1st, 2023

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DONALD Las Vegas, NV

Very professional and quick response. Never had a problem

1 year ago

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Reply from American Home Shield

Hi Donald, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 28th, 2023

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Ivanni Delgado Spring, TX

I like your efectiveness in doing your job

1 year ago Edited May 15, 2023

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Reply from American Home Shield

Hi Ivanni, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 27th, 2023

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BARBARA Tavares, FL

Speed with which my problems were addresses

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Barbara,
We hope your service request goes as planned.

Apr. 27th, 2023

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Re Duncanville, TX

Quick serviced and knowledgeable technicians.

1 year ago

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Reply from American Home Shield

Hi Re, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 27th, 2023

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CAREY Battle Creek, MI

Brief, however it aask the correct questions

1 year ago

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Reply from American Home Shield

Hi Carey, Thank you for your feedback about AHS!

Apr. 27th, 2023

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CHRISTOPHER Corpus Christi, TX

All was taken care of with no extra out of pocket expenses

1 year ago

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Reply from American Home Shield

Hi Christopher, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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REBECCA Simi Valley, CA

FIrst time I ever had one man come out and fix everything in one visit.

1 year ago

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Reply from American Home Shield

Hi Rebecca, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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James Banks, Sr. Oriental, NC

I DID NOT DISLIKE ANYTHING, AND THE SERVICE WAS QUICK.

1 year ago Edited May 15, 2023

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Reply from American Home Shield

Hi James,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 26th, 2023

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MARCELLE Wilmington, NC

timeliness of response. and finding the problem quickly

1 year ago

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Reply from American Home Shield

Hi Marcelle. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 26th, 2023

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JB Fountain Inn, SC

on time did job quickly competent technicians

1 year ago

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Reply from American Home Shield

Hi JB, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 26th, 2023

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BRENDA Poplar Bluff, MO

Ease of contact to set up appointment for repairs.

1 year ago

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Reply from American Home Shield

Hi Brenda, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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LEE Topeka, KS

Ease of filling a claim and speediest of service

1 year ago

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Reply from American Home Shield

Hi Lee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 26th, 2023

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Dean Girl GA

Quick service. Good value for the money.

1 year ago

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Reply from American Home Shield

Hi Dean, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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Mat MaMoody Oakland, CA

Good, efficient service and in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Mat, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 26th, 2023

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MICHEAL Maricopa, AZ

Prompt service and friendly staff!!!!!!!

1 year ago

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Reply from American Home Shield

Hi Micheal,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 26th, 2023

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LAZARO San Antonio, TX

It’s very professional, fast and clean Thank you

1 year ago

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Reply from American Home Shield

Hi Lazaro, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 26th, 2023

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Gregory Williams Newark, DE

Top notch service. Quick response to request

1 year ago

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Reply from American Home Shield

Hi Gregory,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 26th, 2023

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LAURIE San Antonio, TX

I have no idea why I pay this company over $720 per annum. I never use you and when I do need you, I have to pay out of pocket $1500!@!$%#

1 year ago

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Reply from American Home Shield

Hi Laurie, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 26th, 2023

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CLARENCE Crowley, TX

Service, pricing, customer service, support

1 year ago

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Reply from American Home Shield

Hi Clarence, Thank you for your feedback!

Apr. 26th, 2023

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BRENDA Bakersfield, CA

Very attentive company. They got right on the problem.

1 year ago

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Reply from American Home Shield

Hi Brenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 26th, 2023

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Birdie Ibarra Ukiah, CA

Not happy at all I’m losing money by asking to cancel, and they never canceled

1 year ago

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Reply from American Home Shield

Hi Birdie, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 26th, 2023

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VIDYA Oviedo, FL

Good service for the price. You have peace of mind.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 24th, 2023

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Bunmi Tomball, TX

Wait times to speak to a live operator and increasing prices without prior notification.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2023

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PAUL Comanche, TX

Good service, in a timely manor. Contractor was good

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Gary Kaminski Columbus, OH

Love this service , I like having my stuff fixed.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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T. Wallace Katy, TX

Easy to use with excellent service by the providers.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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WILLIAM South San Francisco, CA

They provide service anytime I have needed it

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2023

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Ivory Perry III

Fast service. Saved me a lot of out-of-pocket expenses.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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MARILYN Houston, TX

Prompt, professional, and knowledgeable tech support.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 21st, 2023

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Chezino Sba Philadelphia, PA

I'd been paying this warranty for more than a year and the first time I called for a repair it doesn't cover it. Sucks!!!

1 year ago

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Reply from American Home Shield

Chezino, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 21st, 2023