American Home Shield: Read 34,360 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Kyle T. Craig Danville, VA

Professional quick work, friendly staff and reliable

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Aigafealofani Mafua Kent, WA

Fixed the problem; professional and courteous tech

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Evette Evans Pittsboro, NC

Their representatives are responsive and knowledgeable.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Josh Maleeff Bensalem, PA

Easy to request help, friendly, quick response.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Paulette Satterfield Beckley, WV

Actually fixed my appliance in a timely manner

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Bruce Armstrong Queen Creek, AZ

Easy website to navigate. Prompt response

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Joann Hughes Aurora, CO

Was able to help right away and fix the issue.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

julie Ferrell Dallas, TX

They have been very efficient and helpful.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Johnny L. Green Hinesville, GA

The repairmen were courteous and friendly.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

James Depew Fayetteville, NC

They were able to slove our problem in a timely manner

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

sharon leclair Port Charlotte, FL

Some are very professional and some are trash

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Donna Mandeville, LA

Please with service. Fast service and no questions asked

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Kristin Kemnitz Las Vegas, NV

Very quick response when my A/C went out.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

N. Smith Norwalk, CT

Great customer service and timely service.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Anilkumar Pai Charlotte, NC

easy to work with...very knowledge and professional!

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Enid Woolfolk Covington, LA

Responds to request & resolution timely,

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Maria Garcia-Bachman Liberty Lake, WA

Easy to do business and they have resolved all our issues.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Lori Hawkins Leander, TX

Fast and professional service. Very prompt in response time

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Barry Nilson Mission Viejo, CA

Responsive and prompt in addressing matters at hand

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Jonathan Helms Clover, SC

because they get the job done with pros.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Alicia Vessel Baton Rouge, LA

Excellent Customer Service! Friendly and efficient techs

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Michael Parker Las Vegas, NV

Prompt, professional service that took care of the problem.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Areta Zeigler Mount Pleasant, SC

They are efficient, helpful and courteous

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Tara D Roberts Cedar Hill, TX

Quick response, problems solved promptly.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Sean Quigley Harold, FL

Prompt, professional service that solved my problem

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Patrick Carolan Louisville, KY

I'm able to quickly get service when needed

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Emily Norris Ladson, SC

Needed expedited service on a Saturday and got it.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

JIMMY DALE BEVANS Conway, SC

Good service quick response saves us money

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Keith Rollmann Georgetown, TX

Service timely and I've use them for a long time

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Celia Gil Bonita, CA

Professional service with a quick response time

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Sandra Vasquez Summit, AZ

Fast prompt and professional. Very pleased

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Robert Daine Ponca City, OK

Very professional. Quickly got our problem solved

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Shari Cassaro Hampshire, IL

Easy to use Good service Quick service

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

James P. Walls Birmingham, AL

quick at handling claims, friendly and easy to deal with

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Rex henderson Atlanta, TX

All problems were handled quickly and efficiently.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Joni Aldridge Durant, OK

Prompt response to scheduling repair appointments

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Bency M Manglicmot Las Vegas, NV

Professional, Kind, and in a time fashion

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Dania Harrison Spring, TX

The quickenss with which our problem was handled.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Lyudmila Sherman Las Vegas, NV

always have prompt , professional care .

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Lorie Harris Las Vegas, NV

Prompt response to my request for service

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

SARAH MCKENZIE Hillburn, NY

They answer quickly and get things resolved

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star star

Alvin Hampton, VA

Experience with refrigeration repair great.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

check_circle

Verified Customer

star star star star_border star_border

Aubrey Manuel Los Angeles, CA

In the past I was charged for a company coming to my home, item wasn't covered or fixed.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Aug. 29th, 2022

check_circle

Verified Customer

star star star star_border star_border

Jeanne La-Verne Scales-Gandy Oakland, CA

Been waiting for over a year to receive $1000 from American Home Shield; now another $300

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

check_circle

Verified Customer

star star star star_border star_border

Barbara M Brinkmann Pewaukee, WI

The contractor that has been assigned to fix my work order has not been responsive

2 years ago

Reply from American Home Shield

Hi Barbara, I hate to hear about your most recent AHS service and the issues that occurred. I would be glad to speak with you to assist.

Sep. 13th, 2022

check_circle

Verified Customer

star star star star_border star_border

John Fridley Sioux City, IA

service technician was great. BUT I got a call to get my opinion at 5:30am!!!!

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Kathryn Small Simpsonville, KY

Had to pay over 3000 for AC unit that was covered but they refuse to pay since it was within the first 45 days of coverage.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 25th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Francis Matthews, Jr. Columbia, TN

An absolute nuisance trying to call or get follow up information or any kind of help. Big waste of time every time I call.

2 years ago

Reply from American Home Shield

Hi Francis, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 26th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Ashley childs Manchester, GA

Awful communication and coordination. Seldom could understand phone personnel and some sketchy contractors.

2 years ago

Reply from American Home Shield

Hi Ashley, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 26th, 2022

check_circle

Verified Customer

star star star star star

Kevin Anchorage, AK

Very professional people and answered all my questions

2 years ago

Reply from American Home Shield

Hi Kevin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!1az

Aug. 22nd, 2022

American Home Shield Reviews