American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Ann Brooks Nine Mile Falls, WA

The person showed up on time, was friendly & fixed our problem.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 14th, 2022

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Verified Customer

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Shiral Torres Burbank, CA

It's Convenient and helps to maintain my monthly and annual budget.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 14th, 2022

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Verified Customer

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Angshuman Chatterjee Naperville, IL

Mostly good experience. Need to notify any billing increase on time

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 14th, 2022

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Verified Customer

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J Corbett Naples, FL

Timeliness in attending to claims and selection of companies to deal with them.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 14th, 2022

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Verified Customer

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Phillip Egner O'fallon, MO

They sent a very good technican to diagnose and repair our problem.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 14th, 2022

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Verified Customer

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Mike Susshine Clarksville, TN

quick to respond and contracted service provider responds quickly as well

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 14th, 2022

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Verified Customer

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Larry Bowen Jr Columbia, SC

Any time I have a claim it's taken care of in a timely manner

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 14th, 2022

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Verified Customer

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William Robinson Beaumont, TX

got it mostly right, timely. but used the wrong telephone number

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 14th, 2022

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Verified Customer

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Burr Leonard Santa Monica, CA

AMS has never fixed anything I have requested. They send cheesy ads and refuse to actually fix anything. AMS is a scam.

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Nov. 10th, 2022

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Verified Customer

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Reymundo Cavazos Laredo, TX

Horrible response time! Poor vendor coordination! No urgency to resolve problems. They use a call center in which employees struggle communicating.

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Nov. 10th, 2022

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Verified Customer

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Peter McKimmin San Diego, CA

will NOT be renewing contract. More often denying coverage - with manufactured reasons not based on service persons report.

3 years ago

Reply from American Home Shield

Hi Peter, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Nov. 10th, 2022

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Verified Customer

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Stevie Gibbons Little Elm, TX

They've taken care of our issues with no problem.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Willie Manuel East Saint Louis, IL

Excellent customer service along with a good tech service

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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John kappel Katy, TX

They do exactly what I expect in a timely manner

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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B. Poyner Chandler, AZ

They have followed through with every repair

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Blanco Lafayette, LA

easy to use, always fast and good service providers

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Miranda Wilder

They fulfilled my request in a timely manner

3 years ago Edited January 10, 2024

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Robert A Krupitzer Aurora, OH

There were no delays and the repair was seemless.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Belle E Warren Kennedyville, MD

Accountable, reliable. So glad I have them for my repairs.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Michele Tielemans Holly Springs, NC

I think they are fairly easy to work with

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Michael Chickasha, OK

It has been nice doing business with them

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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DESHUNDA SANDERS Brandon, MS

I like how quickly they get your claim filed.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Jack M Pena Arlington, TX

The technician was very knowledgeable and professional.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Janet miller Olathe, KS

They were proficient, friendly & fixed the problem

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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roberta dixon Kansas City, MO

on time,job well done, professional service

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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James E Woods Chicago, IL

Rush heating was timely and professional

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Janes Valencia, CA

Very responsive to calls and service provider.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Corey Lee Saranac, MI

The broken appliance issue was fix/replaced very quickly.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Castillo Lubbock, TX

Customer service, good presentation, organized and quick.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Ann Desoto Bowie, MD

Quick service and great customer service.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Mary khalil La Mirada, CA

The repair I asked for was completed in a timely manner

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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jennifer Oceanside, CA

the techs did well, professional and efficient

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Clementine Sullivan Covington, LA

Service techs are always professional and do a great job.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Shannon Richton Park, IL

Timeliness, no hassle wait, courteous customer service

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Marilyn Mason Weatherford, TX

Timely response and resolution, professional

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Dawn Treganza Milford, MI

Saved me $700 by repairing my GE refrigerator

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Mike Wenatchee, WA

Great custermer service and very good service overall

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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CLEVELAND HOUSER Goodlettsville, TN

They have always taken care of my repair needs.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Greg Lowe DE Soto, KS

Professional and friendly and acted quickly

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Darell Jerry Inglewood, CA

Ease of filing for service; promptness of service

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Marie Deshommes Fort Lauderdale, FL

Professional and very helpful in time of need

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Peter Hartly, DE

fast service, quick assigned contractors, good work

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Cheryl Cook Bakersfield, CA

The companies they contract with are excellent!

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Genesis Riverview, FL

Professional, on time and fixed whatever the issue was.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Ron Papillon Sparks, NV

Efficient and professional handling of my situation

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Donnie Zelaya Noblesville, IN

Easy to navigate website. Quick resolution of my issues

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Mona Herrada Plainfield, IL

Getting the company out quick to service you.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Juanita Saunders Dayton, OH

I couldn't believe how quickly my problem was resolved!!!

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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James Frazier Saint Marys, GA

Fast service very professional people very friendly

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Nicola A Willis Raleigh, NC

Professional and friendly, resolved my issues quickly.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

American Home Shield Reviews