American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Don Hearn Millsboro, DE

They contract with decent repair companies.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Kyle T. Craig Danville, VA

Professional quick work, friendly staff and reliable

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Aigafealofani Mafua Kent, WA

Fixed the problem; professional and courteous tech

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Evette Evans Pittsboro, NC

Their representatives are responsive and knowledgeable.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Josh Maleeff Bensalem, PA

Easy to request help, friendly, quick response.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Paulette Satterfield Beckley, WV

Actually fixed my appliance in a timely manner

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Bruce Armstrong Queen Creek, AZ

Easy website to navigate. Prompt response

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Joann Hughes Aurora, CO

Was able to help right away and fix the issue.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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julie Ferrell Dallas, TX

They have been very efficient and helpful.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Johnny L. Green Hinesville, GA

The repairmen were courteous and friendly.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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James Depew Fayetteville, NC

They were able to slove our problem in a timely manner

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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sharon leclair Port Charlotte, FL

Some are very professional and some are trash

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Donna Mandeville, LA

Please with service. Fast service and no questions asked

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Kristin Kemnitz Las Vegas, NV

Very quick response when my A/C went out.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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N. Smith Norwalk, CT

Great customer service and timely service.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Anilkumar Pai Charlotte, NC

easy to work with...very knowledge and professional!

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Enid Woolfolk Covington, LA

Responds to request & resolution timely,

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Maria Garcia-Bachman Liberty Lake, WA

Easy to do business and they have resolved all our issues.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Lori Hawkins Leander, TX

Fast and professional service. Very prompt in response time

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Barry Nilson Mission Viejo, CA

Responsive and prompt in addressing matters at hand

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Jonathan Helms Clover, SC

because they get the job done with pros.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Alicia Vessel Baton Rouge, LA

Excellent Customer Service! Friendly and efficient techs

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Michael Parker Las Vegas, NV

Prompt, professional service that took care of the problem.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Areta Zeigler Mount Pleasant, SC

They are efficient, helpful and courteous

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Tara D Roberts Cedar Hill, TX

Quick response, problems solved promptly.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Sean Quigley Harold, FL

Prompt, professional service that solved my problem

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Patrick Carolan Louisville, KY

I'm able to quickly get service when needed

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Emily Norris Ladson, SC

Needed expedited service on a Saturday and got it.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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JIMMY DALE BEVANS Conway, SC

Good service quick response saves us money

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Keith Rollmann Georgetown, TX

Service timely and I've use them for a long time

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Celia Gil Bonita, CA

Professional service with a quick response time

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Sandra Vasquez Summit, AZ

Fast prompt and professional. Very pleased

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Robert Daine Ponca City, OK

Very professional. Quickly got our problem solved

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Shari Cassaro Hampshire, IL

Easy to use Good service Quick service

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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James P. Walls Birmingham, AL

quick at handling claims, friendly and easy to deal with

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Rex henderson Atlanta, TX

All problems were handled quickly and efficiently.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Joni Aldridge Durant, OK

Prompt response to scheduling repair appointments

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Bency M Manglicmot Las Vegas, NV

Professional, Kind, and in a time fashion

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Dania Harrison Spring, TX

The quickenss with which our problem was handled.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Lyudmila Sherman Las Vegas, NV

always have prompt , professional care .

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Lorie Harris Las Vegas, NV

Prompt response to my request for service

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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SARAH MCKENZIE Hillburn, NY

They answer quickly and get things resolved

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Alvin Hampton, VA

Experience with refrigeration repair great.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Aubrey Manuel Los Angeles, CA

In the past I was charged for a company coming to my home, item wasn't covered or fixed.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Aug. 29th, 2022

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Verified Customer

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Jeanne La-Verne Scales-Gandy Oakland, CA

Been waiting for over a year to receive $1000 from American Home Shield; now another $300

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

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Verified Customer

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Barbara M Brinkmann Pewaukee, WI

The contractor that has been assigned to fix my work order has not been responsive

2 years ago

Reply from American Home Shield

Hi Barbara, I hate to hear about your most recent AHS service and the issues that occurred. I would be glad to speak with you to assist.

Sep. 13th, 2022

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Verified Customer

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John Fridley Sioux City, IA

service technician was great. BUT I got a call to get my opinion at 5:30am!!!!

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

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Verified Customer

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Kathryn Small Simpsonville, KY

Had to pay over 3000 for AC unit that was covered but they refuse to pay since it was within the first 45 days of coverage.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 25th, 2022

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Verified Customer

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Francis Matthews, Jr. Columbia, TN

An absolute nuisance trying to call or get follow up information or any kind of help. Big waste of time every time I call.

2 years ago

Reply from American Home Shield

Hi Francis, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 26th, 2022

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Verified Customer

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Ashley childs Manchester, GA

Awful communication and coordination. Seldom could understand phone personnel and some sketchy contractors.

2 years ago

Reply from American Home Shield

Hi Ashley, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 26th, 2022

American Home Shield Reviews