American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Lisa Newton Exton, PA

friendly try to help knowlegable prices are reasonale

3 years ago

Reply from American Home Shield

Hi Lisa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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L. Brown Raleigh, NC

AHS always provides very convenient and fast service.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 14th, 2022

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Verified Customer

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Robert Strang Queen Creek, AZ

The response was very quick and thorough.

3 years ago

Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Alex Bates Sherman Oaks, CA

Prompt response, and professional service!

3 years ago

Reply from American Home Shield

Hi Alex, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

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Verified Customer

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Vertricia burgess Huntsville, AL

Helpful in hiring contractors to make repairs

3 years ago

Reply from American Home Shield

Hi Vertricia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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Deborah E Evans Conroe, TX

Courtesy, Skilled, efficient service! Prompt

3 years ago

Reply from American Home Shield

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

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Verified Customer

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James Williams Grand Prairie, TX

The process is pretty much as promised. Customer service is reliable

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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Verified Customer

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CN Pflugerville, TX

Experience have been mostly good so far, no issues with given warranty denials

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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Verified Customer

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Darlene Thomas

American Home Shield is the best warranty company ever. I have been with them for almost 8 years and they have been awesome. They do what they say they are going to do. They are very professional.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Darlene, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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G. Anzellotti Vancouver, WA

Made a call and plumber came on time and was professional

3 years ago

Reply from American Home Shield

Hi G. Anzellotti, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

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Verified Customer

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Deborah Abdelgainy Rancho Cucamonga, CA

They were quick and efficient in arranging a repairman

3 years ago

Reply from American Home Shield

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

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Verified Customer

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Cynthia Lenihan Northridge, CA

My issue was handled entirely in one contact

3 years ago

Reply from American Home Shield

Hi Cynthia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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john whittaker Odon, IN

The company is very responsive to our issues.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 14th, 2022

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Verified Customer

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Jack Rall Phoenix, AZ

they took care of my problem very pleased

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Verified Customer

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Jean Shaw Cedar Creek, TX

When I had an emergency they wouldn't send anybody out until the next day or after!

3 years ago

Reply from American Home Shield

Hi Jean, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred.

Oct. 18th, 2022

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Verified Customer

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Beverlyn Jones Fayetteville, NC

they were good at first but when they let me live with sewage in my house they suck can not understand any of them most of the time

3 years ago

Reply from American Home Shield

Hi Beverlyn, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

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Verified Customer

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Annette K Kruse Atkins, IA

I had been waiting since September 8th to get my AC fixed and here it is October 7th and I still don't have a date and time when it'll be dix

3 years ago

Reply from American Home Shield

Hi Annette, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

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Verified Customer

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Youchang Hu New Smyrna Beach, FL

I have not received pay out for air conditioning and it has been over 4 months. No one responded to my last email. Avoiding payout...?

3 years ago

Reply from American Home Shield

Hi Mr. Hu, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

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Verified Customer

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Kathleen Byrne-Pfeiffer Virginia Beach, VA

Still trying to close a claim from June 2, 2022. I have called at least 12 times with the same answers, which amounted to nothing being settled

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 14th, 2022

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Verified Customer

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ES Cupertino, CA

They do the bare minimum. Rather than replace a bad product or equipment or appliances, they would much rather repair appliances piece by piece.

3 years ago

Reply from American Home Shield

Hi ES, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. Please provide your AHS contract number.

Oct. 18th, 2022

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Verified Customer

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Sandra Waugh Williams Suitland, MD

The came on and the problem was fix 15 minutes

3 years ago

Reply from American Home Shield

Hi Sandra, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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Shari El Paso, TX

Prompt response to questions, concerns or request.

3 years ago

Reply from American Home Shield

Hi Shari, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

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Verified Customer

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Rosa M Pitts Chelsea, AL

GOOD AND TIMELY SERVICE BY PERSONNEL ASSIGNED

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Larry Dull Terre Haute, IN

They were very curtious and quick response

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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JOAN MAULDIN Columbus, OH

They responded quickly and set me up with a repair company

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Jennifer Goede Bangor, WI

The problem or repair is fixed in a timely matter.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Rebecca L Donahue Cantonment, FL

Quality of work , attitude of workers , overal work ethic.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Delores White Las Vegas, NV

Fair price and quick service. Makes repairs less stressfull

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Keith Drozd Nolanville, TX

They offer responsive, quick, effective service.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Monique Wilson Savannah, GA

Savings they made sure we were taken care of .

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Francois Wise Moreno Valley, CA

Reliable and the people they send to fix things are good

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Ron Sterchi Columbia, MO

Great value, very responsive, fast fix, clear followup

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Vanessa Tampa, FL

Responds quickly to requests for service

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Grace Simmons Elizabeth City, NC

Prompt responses. Ease of making a claim.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Candace DuRegger Oklahoma City, OK

Responsive and clearly articulate my coverage options.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Ashleigh Matthias Oklahoma City, OK

Quick response time, easy to use website

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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MYRNA MINTON-KUHNS Madisonville, KY

The issue was resolved in a timely manner

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Ofelia Gonzalez LA Habra, CA

The service was great. The end result was positive

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Austen David Conniff Clinton Township, MI

They resolved my problem very quickly and completely

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Kathy Goldstein Lafayette, CO

HS takes care of business, never a hassle.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Yolanda V Dunn Aurora, IL

Professional experience observed during repairs.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Ghada Mohamedaly

They got the job done quickly and professionally.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

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Verified Customer

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Carol Peach Independence, MO

Easy process, good communication, on time, fixed issue

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Sean Hogan Gilberts, IL

Great coverage and they understand your needs

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Barbara Schwebke Lancaster, CA

Extremely good service and done quickly.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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RACHEL M FLORES Sacramento, CA

Worked as advertised. Partner companies are excellent.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Greg Belcher

Because they are good at fixing my problems

3 years ago Edited October 6, 2022

Reply from American Home Shield

Hi Greg, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

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Verified Customer

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wayne smith Chantilly, VA

The plumber assigned was excellent. Very Knowledgeable.

3 years ago

Reply from American Home Shield

Hi Wayne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

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Verified Customer

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Lorraine Bernard Fort Pierce, FL

Fixed the problem in a short about of time.

3 years ago

Reply from American Home Shield

Hi Lorraine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

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Verified Customer

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Sheila Sciachitano Des Moines, IA

Process was smooth and work was completed.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

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