American Home Shield: Read 34,871 User Reviews From Real Homeowners

check_circle

Verified Customer

star star_border star_border star_border star_border

Annette K Kruse Atkins, IA

I had been waiting since September 8th to get my AC fixed and here it is October 7th and I still don't have a date and time when it'll be dix

3 years ago

Reply from American Home Shield

Hi Annette, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Youchang Hu New Smyrna Beach, FL

I have not received pay out for air conditioning and it has been over 4 months. No one responded to my last email. Avoiding payout...?

3 years ago

Reply from American Home Shield

Hi Mr. Hu, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Kathleen Byrne-Pfeiffer Virginia Beach, VA

Still trying to close a claim from June 2, 2022. I have called at least 12 times with the same answers, which amounted to nothing being settled

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 14th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

ES Cupertino, CA

They do the bare minimum. Rather than replace a bad product or equipment or appliances, they would much rather repair appliances piece by piece.

3 years ago

Reply from American Home Shield

Hi ES, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. Please provide your AHS contract number.

Oct. 18th, 2022

check_circle

Verified Customer

star star star star star

Sandra Waugh Williams Suitland, MD

The came on and the problem was fix 15 minutes

3 years ago

Reply from American Home Shield

Hi Sandra, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Shari El Paso, TX

Prompt response to questions, concerns or request.

3 years ago

Reply from American Home Shield

Hi Shari, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Rosa M Pitts Chelsea, AL

GOOD AND TIMELY SERVICE BY PERSONNEL ASSIGNED

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Larry Dull Terre Haute, IN

They were very curtious and quick response

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

JOAN MAULDIN Columbus, OH

They responded quickly and set me up with a repair company

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Jennifer Goede Bangor, WI

The problem or repair is fixed in a timely matter.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Rebecca L Donahue Cantonment, FL

Quality of work , attitude of workers , overal work ethic.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Delores White Las Vegas, NV

Fair price and quick service. Makes repairs less stressfull

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Keith Drozd Nolanville, TX

They offer responsive, quick, effective service.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Monique Wilson Savannah, GA

Savings they made sure we were taken care of .

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Francois Wise Moreno Valley, CA

Reliable and the people they send to fix things are good

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ron Sterchi Columbia, MO

Great value, very responsive, fast fix, clear followup

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Vanessa Tampa, FL

Responds quickly to requests for service

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Grace Simmons Elizabeth City, NC

Prompt responses. Ease of making a claim.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Candace DuRegger Oklahoma City, OK

Responsive and clearly articulate my coverage options.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ashleigh Matthias Oklahoma City, OK

Quick response time, easy to use website

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

MYRNA MINTON-KUHNS Madisonville, KY

The issue was resolved in a timely manner

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ofelia Gonzalez LA Habra, CA

The service was great. The end result was positive

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Austen David Conniff Clinton Township, MI

They resolved my problem very quickly and completely

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Kathy Goldstein Lafayette, CO

HS takes care of business, never a hassle.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Yolanda V Dunn Aurora, IL

Professional experience observed during repairs.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ghada Mohamedaly

They got the job done quickly and professionally.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Carol Peach Independence, MO

Easy process, good communication, on time, fixed issue

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Sean Hogan Gilberts, IL

Great coverage and they understand your needs

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Barbara Schwebke Lancaster, CA

Extremely good service and done quickly.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

RACHEL M FLORES Sacramento, CA

Worked as advertised. Partner companies are excellent.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star_border

Greg Belcher

Because they are good at fixing my problems

3 years ago Edited October 6, 2022

Reply from American Home Shield

Hi Greg, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

wayne smith Chantilly, VA

The plumber assigned was excellent. Very Knowledgeable.

3 years ago

Reply from American Home Shield

Hi Wayne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Lorraine Bernard Fort Pierce, FL

Fixed the problem in a short about of time.

3 years ago

Reply from American Home Shield

Hi Lorraine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Sheila Sciachitano Des Moines, IA

Process was smooth and work was completed.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Jose Madrueno Saint Johns, AZ

I'm very satisfied with the service on my A/c

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Judy Bugarin San Jose, CA

Service was fast and the job was done well.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Marshall Moses Fairless Hills, PA

i was told that my wholecentralairwouldnot be covered becase it would cost,to muchthisis afteripaid.

3 years ago

Reply from American Home Shield

Hi Marshall,

I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star_border star_border

Stacey Ushery-Wright Lancaster, SC

The company always puts band aids on my problems but does not truly fix the problem

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 11th, 2022

check_circle

Verified Customer

star star star star_border star_border

Cameron Kolle Mesa, AZ

Not so great with resolving issues with customer complaints. Had to have calls escalated

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 12th, 2022

check_circle

Verified Customer

star star star star star_border

Beth Larsen Olathe, KS

Most experiences have been great. Fast service, good partner companies.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star_border

Judy Gordon Spring, TX

Plumbers Edge Water was amazing! My best experience ever with Home Warranty.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star_border

Lythia Randall Suffolk, VA

Efficient service; technology infrastructure; good coverage options

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star_border

STEPHANIE J HUDON Bryan, TX

leak inspector could have come faster but it was less than 10 days

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Carrie Bates Sacramento, CA

the company always finds a way to no cover item. They also will keep repairing an HVAC that needs to be replaced

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 6th, 2022

check_circle

Verified Customer

star star star star star

Eleanor Anderson Marion, KS

They were able to find a company to get the job done fast!

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Pamela Malone Chardon, OH

The scheduling, the communication, the technician

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Cori Chaker Liberty Lake, WA

Timely service and coverage of every claim I've had

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

WILLIAM HOLT Scottsdale, AZ

They provide the service they promise at a reasonable price

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Hajra M Masood Sacramento, CA

the technicians are alway very professional.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Jim biselli Graeagle, CA

Received service quickly and problem was fully resolved

3 years ago

Reply from American Home Shield

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

American Home Shield Reviews