American Home Shield: Read 34,891 User Reviews From Real Homeowners

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Verified Customer

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George Edward Mosley Magnolia, DE

They sent 4 different companies to fix my refrigerator over 4-month period, did not fix it and refused to reimburse me when I got it fixed

3 years ago

Reply from American Home Shield

Hi George, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.

Sep. 29th, 2022

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Verified Customer

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LaRee Rivero Atascadero, CA

everything went very smoothly, good results

3 years ago

Reply from American Home Shield

Hi LaRee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 22nd, 2022

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Verified Customer

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Lilit Barsegian North Hollywood, CA

We're good service repairman had fantastic attitude great workmanship

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 27th, 2022

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Verified Customer

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Pam Karch Alpharetta, GA

Courtesy and promptness in resolving problems

3 years ago

Reply from American Home Shield

Hi Pam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 22nd, 2022

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Verified Customer

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Alonti Brooks Woodbridge, VA

Great experience. Professional and very nice.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 27th, 2022

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Verified Customer

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Patricia Holloway Vancouver, WA

Immediate service and followup and follow throughough

3 years ago

Reply from American Home Shield

Hi Patricia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 22nd, 2022

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Verified Customer

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NEIL HOWK Glendale, AZ

arrived on time, very professional and efficient.

3 years ago

Reply from American Home Shield

HI Neil, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 22nd, 2022

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Verified Customer

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Tammy Roth Las Vegas, NV

They agreed to replace my (over the stove) microwave and install it. Since 8/19/22 still not installed. Can't tell me when it will be

3 years ago

Reply from American Home Shield

Hi Tammy, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.

Sep. 22nd, 2022

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Verified Customer

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Will Matthews Arden, NC

Great, but the length of time to get the repair scheduled was long.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 16th, 2022

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Verified Customer

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Yvonne Allende Allentown, PA

Problem resolution and his genuine interest

3 years ago

Reply from American Home Shield

Hi Yvonne,
Your feedback is genuinely appreciated and we hope you continue to enjoy American Home Shield and the service we provide!

Sep. 20th, 2022

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Verified Customer

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Teri Winterbottom Drumright, OK

Everything gets fixed in a timely manner.

3 years ago

Reply from American Home Shield

Hi Teri, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 19th, 2022

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Verified Customer

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Marcus Jackson Baton Rouge, LA

Good customer service and showed concern.

3 years ago

Reply from American Home Shield

Hi Marcus, Your feedback is genuinely appreciated and we hope you continue to enjoy American Home Shield and the service we provide!

Sep. 20th, 2022

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Verified Customer

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Zack Smithson Keller, TX

They were quick to get service scheduled for my request

3 years ago

Reply from American Home Shield

Hi Zack, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 20th, 2022

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Verified Customer

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Adavis Willingboro, NJ

The plumber was very nice and knew a lot of stuff

3 years ago

Reply from American Home Shield

Hi Adavis, We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide!

Sep. 20th, 2022

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Verified Customer

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Mostaque Rahman Raleigh, NC

Quick action when you ask for service online

3 years ago

Reply from American Home Shield

Hi Mostaque, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 20th, 2022

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Verified Customer

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Sharon Owen Cocoa, FL

They are very courteous and have quick responsefor claims

3 years ago

Reply from American Home Shield

Hi Sharon, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 20th, 2022

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Verified Customer

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Makita Lewis Chula Vista, CA

Cause they fixed most of my things that have broken

3 years ago

Reply from American Home Shield

Hi Makita, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 19th, 2022

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Verified Customer

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Beth Schleipman Fenton, MO

The response was fast and the problem was solved.

3 years ago

Reply from American Home Shield

HI Beth,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 19th, 2022

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Verified Customer

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Brian Honeycutt Gilbert, AZ

Great service and they sent out good technicians.

3 years ago

Reply from American Home Shield

Hi Brian, We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide!

Sep. 20th, 2022

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Verified Customer

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Ms. Brooks King George, VA

on time, explain and fix problem and future problem.

3 years ago

Reply from American Home Shield

Hi Ms. Brooks, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 19th, 2022

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Verified Customer

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Hugo Ruthling Oro Valley, AZ

Response was fast as was the customer service.

3 years ago

Reply from American Home Shield

Hi Hugo,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 19th, 2022

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Verified Customer

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Ethan C. Hyde Calumet City, IL

Good service. Always on a timely basis.Never had a problem

3 years ago

Reply from American Home Shield

Hi Ethan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 19th, 2022

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Verified Customer

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Robert Blanchard San Antonio, TX

Very responsive.Our issue was fixed quickly

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 19th, 2022

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Verified Customer

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Yvonne Williams Richton Park, IL

On time recommendation for a quality service.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Denia E Garza Savannah, GA

The online request for service is very user friendly.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 19th, 2022

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Verified Customer

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Adam Milam Randallstown, MD

Great Service, Great Price, Great Customer Service

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Bryan Brandenburg Harrison Township, MI

Easy to make a claim. Contractors are professional.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Stevianne Gant Whitwell, TN

Very professional, on time and great attitude

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Edward E Dawkins Oklahoma City, OK

Excellent customer service and quick service

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Jessie Jean Loganville, GA

AHS is very professional in dealing with your issues.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Jeffrey Eisenstein Las Vegas, NV

Great Customer Service setting up the appointment.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Jan Southern Houston, TX

They are very quick to respond and send out great vendors

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 19th, 2022

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Verified Customer

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Kenya Belleville, IL

I had two issues and they were quickly resolved

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 19th, 2022

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Verified Customer

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Robert Christiansen West Chester, PA

AHS has always delivered high quality service for our home.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Jackie Reynolds Knoxville, TN

Always there when you need them and very professional

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 19th, 2022

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Verified Customer

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Thomas Hancock Mesquite, NV

Great customer service and service providers!

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Brent Womble Amarillo, TX

Professional, reliable, timely, honest service

3 years ago

Reply from American Home Shield

Hi Brent, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 19th, 2022

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Verified Customer

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mary jaynegeorgeton Cincinnati, OH

was able to fix the problem very quickly

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Anand Lulay Carrollton, TX

Prompt response .. no surprises in pricing

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Elmo San Antonio, TX

Excellent service from waitress and Chef.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 19th, 2022

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Verified Customer

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Vergilene Bryant Alvarado, TX

They called repairman like they are suppose to

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Yolanda Hermosillo La Puente, CA

Take care of business quickly and efficiently.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 19th, 2022

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Verified Customer

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T Pepper Erie, PA

They were timely in getting us the help we needed.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 16th, 2022

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Verified Customer

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Robert Geurin Electra, TX

Their technicians are the best and they your problem

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Maryann Bourgeois Heath, OH

Very prompt and knew exactly what to do.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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LeConstance Roberts Waukegan, IL

Promptness of service. Technicians in my area.

3 years ago

Reply from American Home Shield

Hi LeConstance,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 19th, 2022

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Verified Customer

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Cornelia bielefeldt Cedar Hill, TX

I had 3 calls this year 1 was good 2 was horrible 3rd was excellent

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 19th, 2022

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Verified Customer

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Stacy Ladera Ranch, CA

Some of the contractors they work with are better than others

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 19th, 2022

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Verified Customer

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Walter sniezek

Respond time for service company calling back to set up appointment

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 19th, 2022

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Verified Customer

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Connie neal Boonville, MO

Great service the technion was knowledgeable and very respectful

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 16th, 2022

American Home Shield Reviews