American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Richard Logan

They always respond and solve my issues!

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Jacquelyn Bartholomew

AC was fixed! Took a couple of visits, but it works.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Jerry Jones

Good sevice, good technician, probelm resolution.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Tony Van Hoof

The claim process is very smooth and fast.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Glorian valdez

They have been responsive to all my needs

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Roslan Monday

Ricardo the HVAC person sent to repair my a/c was awesome!

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Bibi Khan

I have a repair order that's been open since may, not repaired or replaced yet, with no communication. Poor and unprofessional service

2 years ago Edited January 10, 2024

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Shawnessy L Mitchell-Roberts

Timely service with experienced contractors

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Karen Mustachio

He did everything great and I would want him back again

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Zoraida Perez

Always fix my problem and come out when I need them

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Latasha Parham

Reliable responses with reliable trades people.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Bob

Solved the mechanical issue with AC/heater with ease

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Eric Beck

Every time I had an issue it was solved within 2 days

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Barbara Rystrom

There word is good, if they can fix it , you get a new one

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Sherry Ceazer

Profession and thorough service. Complete repair.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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James kolb

They are very professional and friendly.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Steve Saunders

Always very responsive and easy to work with.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Daniel seidman

Very professional and are always on time

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Stephanie KEARNEY

everything has been great so far , very service perfect

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Pamela R MacEllven

Communicated well, knew his craft, arrived on time

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Patricia frizzle

Fast approval on fixing our air conditioning on a Friday

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Rhonda Anderson

Had repairs needed. Quick and efficient response

2 years ago

Reply from American Home Shield

Hi Rhonda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Verified Customer

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Don Kendrick

Yes, your Applances is no repairable they will replace it.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Peggy L Jones

Work quickly to get results. They understand your needs

2 years ago

Reply from American Home Shield

Hi Peggy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Pat festi

They sent out the right person to do the job

2 years ago

Reply from American Home Shield

Hi Pat. Thank you so much for the 5 star review. It is great to know your issue was resolved so effectively. We look forward to working with you again and providing you with exceptional service.

Jul. 28th, 2022

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Verified Customer

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William Mistretta

Professional experienced in what they do.

2 years ago

Reply from American Home Shield

Hi William. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We look forward to taking care of your future repair needs.

Jul. 28th, 2022

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Verified Customer

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Scott Pokorny

Great insurance and prompt service. Coverage is great.

2 years ago

Reply from American Home Shield

Hi Scott. Thank you for the 5 star review. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.

Jul. 28th, 2022

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Verified Customer

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vernon joseph baker

Quick response to correct any concerns that I had.

2 years ago

Reply from American Home Shield

Hi Vernon. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to knowl that we were able to do that for you. Thank you for trusting AHS.

Jul. 28th, 2022

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Verified Customer

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Maxine Chatman

Customer Service always friendly and professional.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Robert Garrett

Very good service from the tech. knowledgeable and friendly

2 years ago

Reply from American Home Shield

Hi Robert. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.

Jul. 28th, 2022

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Verified Customer

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Josh Welk

Responsive in a timely manner, helpful and friendly

2 years ago

Reply from American Home Shield

Hi Josh. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer.

Jul. 28th, 2022

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Verified Customer

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Ronni Leviner

Sent a very reliable technician that got the job done

2 years ago

Reply from American Home Shield

Hi Ronni. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Jul. 28th, 2022

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Verified Customer

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Robert Hendryx

Very easy to use. Issue resolved quickly

2 years ago

Reply from American Home Shield

Hi Robert. It is so wonderful that your probelm was taken care of quickly and with ease. We can't wait to provide you with excellent service for your next repair need as well.

Jul. 28th, 2022

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Verified Customer

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Monica

Professional installing, arrived as stated

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Varnell Hudson

most all of my issues are usually resolve

2 years ago

Reply from American Home Shield

Hi Varnell. Thank you for taking time to share your service experience. We really appreciate your feedback and look forward to working with you again in the future.

Jul. 28th, 2022

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Verified Customer

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Susan DeGaetano

The service is affordable and convenient.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Verified Customer

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Sharon Mastrianna

Professional, and on time. And he listened to my concerns

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Lynne Webb Gantt

Easy to schedule and service provider came quite quickly

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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penny nielsen

quick, professional, friendly. they follow through

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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Cindi Asher

Quick and easy. Great jobs! Ive used many times!

2 years ago

Reply from American Home Shield

Hi CIndi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Gina Massel-Castater

Promptness, friendly and customer service

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Lydia Garcia

Great Technician came out and quick service

2 years ago

Reply from American Home Shield

Hi Lydia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Michele shibuya

Provided quick service, helpful representatives

2 years ago

Reply from American Home Shield

Hi Michele, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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JOHN T PORTER

They have been very responsive, professional people.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Philip Widener

They're always there to help people during hard times!

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Sara Brice

Poor follow up. Been waiting several weeks to get a decision on AC repairs...not happy!!

2 years ago

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Verified Customer

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Lila Terry

lon time to respond back and how the electrician could only work on what was stated on the call in.

2 years ago

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Verified Customer

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Doshi D.

The customer rep was great She took time and was very patient and helpful

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

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Verified Customer

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Jeff Hill

They typically have a quick turnaround in response to a request.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Sandra F Allen

They are there to help you. Most people are struggling to make repairs.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

American Home Shield Reviews