American Home Shield: Read 34,914 User Reviews From Real Homeowners

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Verified Customer

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Beatrice Johns Surry, VA

Showed up in a timely manner and we're very professional

4 years ago

Reply from American Home Shield

Hi Beatrice, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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Verified Customer

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Diane Polito Mount Olive, AL

Helped with rekeying Of my locks on my new home

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Mrs Harris Burleson, TX

Always come through if I have a problem with any appliances

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Amber Uidenich Vail, AZ

Able to help get a reliable service member for me

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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P Jones San Antonio, TX

The service is always fast and professional

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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BRENDA L LAWSON Flint, TX

Easy to request service and contractors are good.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Tawana Capitol Heights, MD

Timeliness and competent workers who respond

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Deena Blackwell Grapevine, TX

Quick turn around, can add multiple repairs to one fee

4 years ago

Reply from American Home Shield

Hi Deena, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Verified Customer

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Lyn mehrbach Wake Forest, NC

Service was scheduled in a timely manner

4 years ago

Reply from American Home Shield

Hi Lyn, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 2nd, 2022

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Verified Customer

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Wright Suffolk, VA

Good service and timely service. The payment options are great

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 2nd, 2022

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Verified Customer

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Marie-Laure Ilian Gardnerville, NV

Overall good response and good service people to help solve the issues

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 2nd, 2022

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Verified Customer

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Mary Hemminger Wadsworth, OH

Generally do a good job. When an issue is complex. They seem to fall short.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 2nd, 2022

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Verified Customer

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Marcella Gamble Gary, IN

Excellent repair service. Did not receive a detailed estimate from AHS

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 1st, 2022

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Verified Customer

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Austin Hampton, VA

Responsive. Usually saves you money. Very automated. Worth the investment.

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 2nd, 2022

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Verified Customer

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Jean Bacon Hacienda Heights, CA

The contractor was good would prefer service within 48 hours.

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 2nd, 2022

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Verified Customer

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Jackie Jeter Bakersfield, CA

I had a policy and still had to pay six thousand dollars to replace an A/c which was needing fixed manyI times times

4 years ago

Reply from American Home Shield

Hi Jackie, hank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number or property address.

Sep. 8th, 2022

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Verified Customer

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Patricia Mezu Finksburg, MD

If they knew sear doesn't work on appliances without the model number then why waste time sending them

4 years ago

Reply from American Home Shield

Hi Patricia, hank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Sep. 1st, 2022

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Verified Customer

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teresa hoskins Chicago Heights, IL

The customer service and the interpretation of the fine prints of the warranty itself

4 years ago

Reply from American Home Shield

Hi Teresa, Thank you for your feedback about your AHS experience. We would be glad to speak with you yo assist with your coverage concerns.

Sep. 9th, 2022

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Verified Customer

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Gabriel edberg Isanti, MN

Work got done. Dealing with vendors was a great experience

4 years ago Edited September 2, 2022

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 2nd, 2022

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Verified Customer

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Tracy Mansfield, TX

Vendors they assign are slow to schedule and you often have to wait days or weeks for resolution

4 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

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Verified Customer

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Alfred saikaly Pomona, CA

They don't choice the best people to get the job done and the monthly price goes up every year.

4 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

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Verified Customer

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Charlene Botley South Holland, IL

We have had nothing but problems trying to get our refrigerator fixed. So far 5 companies have come to our home and nothing has been done.

4 years ago

Reply from American Home Shield

Hi Charlene, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number or property address.

Sep. 8th, 2022

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Verified Customer

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Fidel Mendoza Jr El Paso, TX

Not adhering to the contract. Not following through. I've been trying to cancel both contracts but being stopped at every turn

4 years ago

Reply from American Home Shield

Hi Fidel, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number or property address.

Sep. 8th, 2022

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Verified Customer

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Donna New Orleans, LA

The worse experience I have ever had with a home insurance company , nothing gets fixed unprofessional and non reliable.

4 years ago

Reply from American Home Shield

Hi Donna, thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS property address.

Sep. 8th, 2022

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Verified Customer

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Don Hearn Millsboro, DE

They contract with decent repair companies.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Kyle T. Craig Danville, VA

Professional quick work, friendly staff and reliable

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Aigafealofani Mafua Kent, WA

Fixed the problem; professional and courteous tech

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Evette Evans Pittsboro, NC

Their representatives are responsive and knowledgeable.

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Josh Maleeff Bensalem, PA

Easy to request help, friendly, quick response.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Paulette Satterfield Beckley, WV

Actually fixed my appliance in a timely manner

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Bruce Armstrong Queen Creek, AZ

Easy website to navigate. Prompt response

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Joann Hughes Aurora, CO

Was able to help right away and fix the issue.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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julie Ferrell Dallas, TX

They have been very efficient and helpful.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Johnny L. Green Hinesville, GA

The repairmen were courteous and friendly.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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James Depew Fayetteville, NC

They were able to slove our problem in a timely manner

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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sharon leclair Port Charlotte, FL

Some are very professional and some are trash

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Donna Mandeville, LA

Please with service. Fast service and no questions asked

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Kristin Kemnitz Las Vegas, NV

Very quick response when my A/C went out.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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N. Smith Norwalk, CT

Great customer service and timely service.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Anilkumar Pai Charlotte, NC

easy to work with...very knowledge and professional!

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Enid Woolfolk Covington, LA

Responds to request & resolution timely,

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Maria Garcia-Bachman Liberty Lake, WA

Easy to do business and they have resolved all our issues.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Lori Hawkins Leander, TX

Fast and professional service. Very prompt in response time

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Barry Nilson Mission Viejo, CA

Responsive and prompt in addressing matters at hand

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Jonathan Helms Clover, SC

because they get the job done with pros.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Alicia Vessel Baton Rouge, LA

Excellent Customer Service! Friendly and efficient techs

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Michael Parker Las Vegas, NV

Prompt, professional service that took care of the problem.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Areta Zeigler Mount Pleasant, SC

They are efficient, helpful and courteous

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Tara D Roberts Cedar Hill, TX

Quick response, problems solved promptly.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Sean Quigley Harold, FL

Prompt, professional service that solved my problem

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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