American Home Shield: Read 34,360 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

eric beier Covington, LA

It was easy to make an appt. And the technician was great.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Yvette T O'Keeffe Spring Hill, TN

It was an excellent experience, easy peasy!

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Eddie Escobar Houston, TX

I received a response immediately to my request

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Carrol A Lewis Hyattsville, MD

I received swift attention to my repair needs, Thank you

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Maxine Bentley Dallas, TX

AHS takes care of our problems right away

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Kay F Crossley Mc Louth, KS

GREAT RESPONSE NO GAMES WORK GET DONE NOW NOT LATER

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Dustin Blank Keller, TX

Reliable and profesional service, on time and courteous

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Rebecca Brooks Easley, SC

Problem resolution and quality of contractors

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

check_circle

Verified Customer

star star star star star

Donna Patterson Dayton, OH

Efficient, effective and courteous and and

2 years ago

Reply from American Home Shield

Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Gary Martin Saint Clair Shores, MI

They were able to get me a new washer quickly.

2 years ago

Reply from American Home Shield

Hi Gary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Jeanne Diver Owasso, OK

Technician was on time, knowledgeable and professional

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Jesse Short Broken Arrow, OK

Professional, fixed the problem,thorough,caring

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Nirmal Khadka Oakton, VA

We've been able to get services when needed

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Ronald Dodd Forney, TX

Very kind and professional! No problems at all.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Linda Thomas Richmond, TX

Quick response time with qualified repair techs.

2 years ago

Reply from American Home Shield

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Parker South Bend, IN

Timely response and clear process to get items fixed

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Barbara Stegmann Missouri City, TX

Easy to schedule for available work orders

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

mike monroe Covington, LA

Get prompt response and service from them

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Andrea Thomsen Portland, OR

Quick response to getting my problem solved

2 years ago

Reply from American Home Shield

Hi Andrea, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Brenett Dillahunt North Charleston, SC

They made sure we received the quality of our product

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Katharine Jordan Chicago, IL

Very professional customer service is great

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Lori Anderson Alpharetta, GA

All it took was one call and my problem was solved

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Doug Powell Greenville, SC

Quick responses and great customer service

2 years ago

Reply from American Home Shield

Hi Doug, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Diane Sieloff Trenton, MI

Great service love AHS. Technician was very helpful

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

Kisla Millville, NJ

Quick response time and good customer service

2 years ago

Reply from American Home Shield

Hi Kisla, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Sara Fernandez Del Rio, TX

Ilove the way they take care everything.They do a great jod

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star

William Scott Billings, MT

Always timely response, great contractors

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star_border

Diane McNeil Montgomery, AL

They did great job but next time should check on contractors better

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star_border

Danelle Snyder Fresno, CA

My last experience with my dryer was great! The microwave not at all

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star star_border

Karen Heggs Fayetteville, NC

Resolved problem , timely alerts, follow up on resolution of problems

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Genei Killeen, TX

Doing the bare minimum to remedy a problem, then giving a lowball buyout offer instead of repairing our appliance.

2 years ago

Reply from American Home Shield

Hi Genei, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.

Jul. 18th, 2022

check_circle

Verified Customer

star star star star_border star_border

Louis Guevara Lake Havasu City, AZ

After 7 visits from the repair company the appliance is finally working properly.

2 years ago

check_circle

Verified Customer

star star star star star

Ann

Always provides the service requested, never a problem

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

check_circle

Verified Customer

star star star star_border star_border

Cleveland Easley, SC

Sometimes the technician cannot reaolve the problem and need call them multiple times

2 years ago

check_circle

Verified Customer

star star star star star

Prince Princeton, FL

They always send professionals to do the job.

2 years ago

Reply from American Home Shield

Hi Prince,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Spencer d East Shawnee Mission, KS

I have always had great service and promptness.

2 years ago

Reply from American Home Shield

Hi Spencer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

JOYCE JACKSON Columbia, SC

Used 1 time to change locks. Excellent experience.

2 years ago

Reply from American Home Shield

Hi Joyce, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Marie Mercier Brownsburg, IN

Response time for repair was done promptly

2 years ago

Reply from American Home Shield

Hi Marie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Jason Funk Olympia, WA

Quick and easy services. No hassle customer service.

2 years ago

Reply from American Home Shield

Hi Jason, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

joe p Albuquerque, NM

you covered my air conditioner and it was very nice thanks

2 years ago

Reply from American Home Shield

Hi Joe,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Jo Anne Carpenter Goose Creek, SC

No hassle for needing to replace my washer

2 years ago

Reply from American Home Shield

Hi Jo Anne,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Carla Matter Lake Oswego, OR

Quick efficient with quality technicians

2 years ago

Reply from American Home Shield

Hi Carla, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Angenette Wallace Martinsville, VA

Because this service relieves stress of repairs for my home

2 years ago

Reply from American Home Shield

Hi Angenette,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

John joiner Myrtle Beach, SC

Prompt HS response. Excellent repair referral.

2 years ago

Reply from American Home Shield

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Dorothy A Diperstein Dresher, PA

communication with customer service was excellent

2 years ago

Reply from American Home Shield

Hi Dorothy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Susan Reeves Sandy Springs, SC

Always show up on time and they fixed the issue.

2 years ago

Reply from American Home Shield

Hi Susan,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Robert Lawrence

AHS has been quick and responsive to My service requests.

2 years ago Edited January 10, 2024

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Selena Keller, TX

Fast and professional service, great value

2 years ago

Reply from American Home Shield

Hi Selena, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

TM Huck Missouri City, TX

Reasonably priced, fast response, good follow up

2 years ago

Reply from American Home Shield

Hi TM, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

MELVIN BANTUM Lake Powell, UT

On time for appointment- quickly repaired problem

2 years ago

Reply from American Home Shield

Hi Melvin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

American Home Shield Reviews