American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Larry Orange Hattiesburg, MS

Very responsive and timely. High customer service values.

2 years ago

Reply from American Home Shield

Hi Larry, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

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Verified Customer

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Cindy Beasley Tulsa, OK

They were fast to get my appliance repaired

2 years ago

Reply from American Home Shield

Hi Cindy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Elaine Campbell Evergreen, CO

Very prompt service by excellent professionals.

2 years ago

Reply from American Home Shield

Hi Elaine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Maria Inez Valencia Sylmar, CA

Technician was professional and fixed my microwave.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

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Verified Customer

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Tara T. Green Greensboro, NC

Priority scheduling with service professionals

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 30th, 2022

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Verified Customer

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Nicholson (Nick) George Acworth, GA

THE REPORTING OF A PROBLEM AND THE PAYMENT.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 30th, 2022

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Verified Customer

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Nettie Wichita Falls, TX

They are fast to respond with reliable repair people

2 years ago

Reply from American Home Shield

Hi Nettie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Jeff Smith Gridley, CA

Because they are very nice and helpfull.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Karen Jones Hayward, CA

Easy to work with, thorough, friendly, cost effective

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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faye lampreda Roseville, CA

They came in timely manner & got the job done first time.

2 years ago

Reply from American Home Shield

Hi Faye, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

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Verified Customer

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Joan Burhans Tucson, AZ

Good response time and tech fixed our AC problem.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Luke Hayes Tampa, FL

Always send top talent to aid w any issues.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Raymond Conway Tucson, AZ

My past couple of experiences have been very positive.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Angela Jacobs Jordan Lawrenceville, GA

Very efficient and professional and fixed the problem

2 years ago

Reply from American Home Shield

Hi Angela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Jenn Van Meter Holly Springs, NC

Easy claims experience with timely service

2 years ago

Reply from American Home Shield

Hi Jenn, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

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Verified Customer

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Drew Sisco Ambridge, PA

Fast and Professional. They were in and out in 5 minutes.

2 years ago

Reply from American Home Shield

Hi Drew, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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Verified Customer

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Kathy Barbagiovanni Penn Valley, CA

On time and though and rep was courteous

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

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Verified Customer

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Donna Davies Fort Lauderdale, FL

The technician's have been professional and efficient.

2 years ago

Reply from American Home Shield

Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Sidney H Gimre West Des Moines, IA

Excellent Communication, Very Easy To work with.

2 years ago

Reply from American Home Shield

Hi Sidney,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 29th, 2022

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Verified Customer

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Ganesh Jayaraman Ballwin, MO

overall service is good but some time it is delayed.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

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Verified Customer

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Angel A Haight Prescott Valley, AZ

They were super helpful and friendly Smiles

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 30th, 2022

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Verified Customer

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Tom Crossan Maricopa, AZ

Service was quick and it was hassle free

2 years ago

Reply from American Home Shield

Hi Tom, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Chris Pomidoro Reno, NV

Experience was great, problem was taken care of very quick

2 years ago

Reply from American Home Shield

Hi Chris, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Stephen Williams Jr Dover, DE

They were fast and keep me informed on all activity

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Meg Witten Decatur, AL

Fast action and courteous interaction with customers

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Bushra Atisha Commerce Township, MI

Easy making appointments and problem solvers

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Belinda & Kevin Indianapolis, IN

Very knowledgeable efficient what else do you want

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Scott Blazer South Berwick, ME

I have renewed my contact but I keep getting solicitations to sign up. Please stop sending those

2 years ago

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Verified Customer

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ALEXANDER STRONG Reno, NV

It has been 3 weeks and there is no spare part for my microwave oven. No solution in sight.

2 years ago

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Verified Customer

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Karla Gray Saint Louis, MO

Rates too high, service companies limited and hard to contact, given bad info regarding what it's covered

2 years ago

Reply from American Home Shield

Hi Karla, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 1st, 2022

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Verified Customer

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Stacey Walsh Midlothian, VA

Company that gave estimate for AC replacement was very high. Went with another company without using f AHS

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jul. 1st, 2022

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Verified Customer

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toni katz San Antonio, TX

everything was fine til i had a large ac problem--then they wanted to cheap out.

2 years ago

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Verified Customer

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Sade Aarons Savannah, GA

They only have one A/C contractor in my area, my house got to 84 degrees today with a child

2 years ago

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Verified Customer

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Patricia Hickey Springfield, PA

I have had to make many calls each time I have had an issue and I have had many promises to give me a call back and have not received the call backs.

2 years ago

Reply from American Home Shield

Hi Patricia, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 1st, 2022

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Verified Customer

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A.Ali Atlanta, GA

AHS need to do a better job of vetting their sub- contractors. Also there agents need to be able to speak and understand English.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jul. 5th, 2022

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Verified Customer

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Joe kern

When I need there help, it may tale a week before the specialist comes out to my place, but they fix the broken part that day..

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Joe,Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 5th, 2022

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Verified Customer

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MIDNITE RIDER Philadelphia, PA

Very professional and showed up on time.

2 years ago

Reply from American Home Shield

Hi Midnite, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Barbara Hayes Portsmouth, VA

Always readily responsive to my service requests.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Betty M Carpenter Freeport, FL

The garage repairman was efficient and professional.

2 years ago

Reply from American Home Shield

Hi Betty, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Jeff Kaufman Houston, TX

They fixed the problem and did so in a timely manner

2 years ago

Reply from American Home Shield

Hi Jeff, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 30th, 2022

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Verified Customer

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Ethan Ahmadi Spring, TX

Did everything I expected them to do for repairs of my AC

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Cori Rae Carter Athens, TX

Prompt, professional service... Great job

2 years ago

Reply from American Home Shield

Hi Cori, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Luther McCaskill Austell, GA

Prompt appointment and taking care of issue

2 years ago

Reply from American Home Shield

Hi Luther, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Nick West Plains, MO

Fast and easy service, completely replaced HVAC system

2 years ago

Reply from American Home Shield

Hi Nick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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Verified Customer

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Ronald Hampton Dayton, OH

Always prompt, courteous, extremely efficient!

2 years ago

Reply from American Home Shield

Hi Ronald, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Mariann Johnston Austin, TX

got a service company within a couple of hours for me

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 30th, 2022

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Verified Customer

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Terri Emmons Chico, CA

The plumber that came was very professional, prompt

2 years ago

Reply from American Home Shield

Hi Terri, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Gail Moline, IL

It was quick and easy and very courteous and professional!

2 years ago

Reply from American Home Shield

Hi Gail, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 30th, 2022

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Verified Customer

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Adam Marshall Sugar Grove, IL

Things seemed to happen very quickly after the initial call

2 years ago

Reply from American Home Shield

Hi Adam, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 29th, 2022

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Verified Customer

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Brenda Saint Augustine, FL

Always get us a good company to help us.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

American Home Shield Reviews