American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Michelle Bonner Richmond, TX

Our ac brok in the begining of July. It is noe August and we still have no ac. Totally unacceptable

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 12th, 2022

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Verified Customer

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CLAUDIA OWENS Chandler, AZ

central air has yet to be resolved. Living in 100+ weather, I have multiple sclerosis the heat wears me down.

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Aug. 12th, 2022

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Verified Customer

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Thomas Perkins Tarboro, NC

Great customer service value for the cost

3 years ago

Reply from American Home Shield

Hi Thomas, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

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Verified Customer

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Branden Stoliker Tucson, AZ

Quick referral to contractor for repairs

3 years ago

Reply from American Home Shield

Hi Branden, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 8th, 2022

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Verified Customer

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Thompson Hardinsburg, KY

It was easy to get the help I needed with my issue.

3 years ago

Reply from American Home Shield

Hi Thompson, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

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Verified Customer

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Martha Chico, CA

Had everything to fix items less than an hour

3 years ago

Reply from American Home Shield

Hi Martha, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

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Verified Customer

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George Hernandez Grand Prairie, TX

The coverage and pricing is budget friendly.

3 years ago

Reply from American Home Shield

Hi George, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

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Verified Customer

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stephanie grimes Volcano, CA

prompt and customized service to meet my needs

3 years ago

Reply from American Home Shield

Hi Stephanie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 10th, 2022

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Verified Customer

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Brooks Conover Cleburne, TX

good service; technician knew exactly what he was doing.

3 years ago

Reply from American Home Shield

Hi Brooks, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2022

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Verified Customer

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Daniel Diaz Summit-Argo, IL

Experience meets and exceeds over and over! Great job AHS

3 years ago

Reply from American Home Shield

Hi Daniel, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Aug. 10th, 2022

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Verified Customer

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Patricia Williams Valley Center, KS

They responded quickly and it resolved issue

3 years ago

Reply from American Home Shield

Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 8th, 2022

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Verified Customer

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anil kumar Gopalapura venkatesh Pleasanton, CA

Timely response and customer care support

3 years ago

Reply from American Home Shield

Hi Anil, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 8th, 2022

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Verified Customer

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Sara Edminsten Oklahoma City, OK

Service was quick and efficient. Communication was great.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Sara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 8th, 2022

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Verified Customer

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Harry Donald Black Rancho Cordova, CA

the ability to get a repair person to our home quickly.

3 years ago

Reply from American Home Shield

Harry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 8th, 2022

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Verified Customer

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John Poelman

Great service all around. Contractors that come out do a good job and are super informative

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 8th, 2022

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Verified Customer

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D H Helotes, TX

Mr. M (the Appliance Guy) provided great customer service.

3 years ago

Reply from American Home Shield

Hi DH, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2022

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Verified Customer

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Demetria Covington Baltimore, MD

It was extremely easy to process my claim.

3 years ago

Reply from American Home Shield

Hi Demetria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2022

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Verified Customer

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Renee Martschinske Minneapolis, MN

Responsive, professional, good customer service

3 years ago

Reply from American Home Shield

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 8th, 2022

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Verified Customer

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Rosie niku West Hollywood, CA

They are amazing great coverage and very quick service

3 years ago

Reply from American Home Shield

Hi Rosie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 8th, 2022

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Verified Customer

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ANGELA S Jones Erlanger, KY

The service man Very prompt on time good service

3 years ago

Reply from American Home Shield

Hi Angela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 8th, 2022

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Verified Customer

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Debrah North Richland Hills, TX

Timeliness, professionalism, courtesy, callbacks

3 years ago

Reply from American Home Shield

Hi Debrah, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 8th, 2022

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Verified Customer

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Ms. Gibson Rineyville, KY

AHS Representatives are timely and professional!

3 years ago

Reply from American Home Shield

Hi Ms. Gibson, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 8th, 2022

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Verified Customer

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Gonzalo M Phoenix, AZ

Their personnel is very helpful and efficient

3 years ago

Reply from American Home Shield

Hi Gonzalo, Thank you for your feedback!

Aug. 10th, 2022

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Verified Customer

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George Arlet Mount Pleasant, SC

This service was easy, past issues were a problem

3 years ago

Reply from American Home Shield

Hi George, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

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Verified Customer

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Dorothy Jennette Brentwood, TN

Quick response and timely fix. Very professional

3 years ago

Reply from American Home Shield

Hi Dorothy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 8th, 2022

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Verified Customer

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cheryl reddic Menomonee Falls, WI

great service great responce very polite and understanding

3 years ago

Reply from American Home Shield

Hi Cheryl, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

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Verified Customer

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Jerry Hopkins Coppell, TX

Timely, the know their work, finished professionally

3 years ago

Reply from American Home Shield

Hi Jerry, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 8th, 2022

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Verified Customer

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Peter Zolnowski Covington, KY

Quickly handled and scheduled, great tech, job well done.

3 years ago

Reply from American Home Shield

Hi Peter, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 8th, 2022

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Verified Customer

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Russ Carrollton, TX

Performed as promised. Timely. Professional. Courteous.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 8th, 2022

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Verified Customer

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Gary Bradshaw Bakersfield, CA

The technician was experienced and professional.

3 years ago

Reply from American Home Shield

Hi Gary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 8th, 2022

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Verified Customer

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john warren Millville, NJ

all experiences with the Plumbing Speciosities were great

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 8th, 2022

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Verified Customer

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Barbara Nelson Tucson, AZ

Provider was very friendly, professional and efficient.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 8th, 2022

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Verified Customer

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Alejandro Vasquez Ridgecrest, CA

Great customer service and quick contract response

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 8th, 2022

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Verified Customer

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Everett Kelly Hockley, TX

Took care of problem quickly and efficiently.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 8th, 2022

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Verified Customer

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Jay Yuma, AZ

Request for service conducted online. Pretty fast service.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 8th, 2022

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Verified Customer

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Brenda Koval Reno, NV

Great customer service! Has saved me a ton of money!

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 8th, 2022

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Verified Customer

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Patricia Oldham Las Vegas, NV

Smooth sailing from first phone call to completion

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 8th, 2022

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Verified Customer

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Dana Johnson Freeport, TX

AHS found a roofer a d handled the details

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 8th, 2022

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Verified Customer

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Vishal Prasad Buckeye, AZ

Great customer service and quick appointments and service

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 8th, 2022

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Verified Customer

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Diane Irwin Washington, MO

Prompt, professional and took care of each of item

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 8th, 2022

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Verified Customer

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Hermes Cardiel Laredo, TX

Beacuse AHS resolve all my house problems Quick and affort

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 8th, 2022

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Verified Customer

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Emilio Tapia Tucson, AZ

The support requested was promptly scheduled

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 8th, 2022

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Verified Customer

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Michael Austin, TX

Fixed my a/c twice in the first year of owning a home.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 8th, 2022

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Verified Customer

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Lisa Suisun City, CA

Plan is easy to use, it takes the stress off the customer

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 8th, 2022

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Verified Customer

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Joshua Ihezie Bowie, MD

They fixed the problem in a timely manner.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 8th, 2022

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Verified Customer

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Tresa Sharpe Bonaire, GA

He was friendly and knew his job as a tech

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 8th, 2022

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Verified Customer

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Brian Sehon Fort Pierce, FL

Person showed up on time and everything worked after that

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 8th, 2022

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Verified Customer

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Albarano Londonderry, NH

Timely response but not enough contractors available.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 8th, 2022

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Verified Customer

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Enudio Rivera Toledo La Quinta, CA

Company website is easy to use and good customer service.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 8th, 2022

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Verified Customer

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Darin Nunn Pine Mountain, GA

Second home to be covered. Vendors are good and fix issues in a timely manner

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 8th, 2022

American Home Shield Reviews