American Home Shield: Read 34,914 User Reviews From Real Homeowners

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Verified Customer

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Anthony Wuco Bakersfield, CA

They have always responded quickly to our requests

4 years ago

Reply from American Home Shield

Hi Anthony, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 12th, 2022

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Verified Customer

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Wendy Palmdale, CA

dependability, no hidden fees, know what your getting

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 15th, 2022

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Verified Customer

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Carla Rodriguez Stockton, CA

They are quick to respond to my online service request.

4 years ago

Reply from American Home Shield

Hi Carla, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Verified Customer

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Courtney Harrel Stockton, CA

I found them to be very reliable and courteous

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 16th, 2022

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Verified Customer

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Windi Bien Depoe Bay, OR

My claims have always been handled and resolved quickly.

4 years ago

Reply from American Home Shield

Hi Windi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Verified Customer

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Terri Ramos Sublimity, OR

Always timely and get the job done correctly

4 years ago

Reply from American Home Shield

Hi Terri, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Verified Customer

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Larry Godbold Tarpon Springs, FL

Responsive and fixed my issue first time

4 years ago

Reply from American Home Shield

Hi Larry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 12th, 2022

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Verified Customer

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Kimberly Mannino West Palm Beach, FL

Very helpful, fast services and good work.

4 years ago

Reply from American Home Shield

Hi Kimberly, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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Zach Brown Lake Worth, FL

They are always there when you need them.

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 16th, 2022

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Verified Customer

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David M Brooks Leesburg, FL

Very helpful, respectful and solving my problem

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 16th, 2022

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Verified Customer

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Travis Jerome Tate Mobile, AL

They are very quick to find my problem and fix it

4 years ago

Reply from American Home Shield

Hi Travis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Verified Customer

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Anonymous Bowling Green, KY

They have been most responsive and provided great service

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 16th, 2022

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Verified Customer

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Holder Painesville, OH

Timely professional great rates great coverage

4 years ago

Reply from American Home Shield

Hi Holder, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Verified Customer

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Juamual Pitt Rockford, IL

Excellent service and timeless when I request service.

4 years ago

Reply from American Home Shield

Hi Juamual, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 12th, 2022

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Verified Customer

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Delphia Vega Ozark, MO

Quick response once I asked to have someone come by.

4 years ago

Reply from American Home Shield

Hi Delphia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 11th, 2022

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Verified Customer

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Bernard Tiegerman Dallas, TX

I haven't had any issues when using the services

4 years ago

Reply from American Home Shield

Hi Bernard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Verified Customer

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Connie Kitkoski Conroe, TX

Very fast response to repair the broken AC

4 years ago

Reply from American Home Shield

Hi Connie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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Dee Desai Alpharetta, GA

associates are friendly and professional

4 years ago

Reply from American Home Shield

Hi Dee,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2022

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Verified Customer

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MaryAnn Kelly Pensacola, FL

Their service was quick fast and efficient

4 years ago

Reply from American Home Shield

Hi MaryAnn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 11th, 2022

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Verified Customer

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Frank niemiec Indianapolis, IN

Good fast service . Problem solved in one visit. No hassle

4 years ago

Reply from American Home Shield

Hi Frank, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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kathleen gierke Glendale, AZ

Kept their word. Prompt efficient service responses.

4 years ago

Reply from American Home Shield

Hi Kathleen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2022

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Verified Customer

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KIMBERLY WOOLFORD Baltimore, MD

Excellent service, make sure the job is done right!

4 years ago

Reply from American Home Shield

Hi Kimberly, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 16th, 2022

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Verified Customer

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NICHOLAS GRACE Sanford, FL

Problem resolved, very professional, good communication

4 years ago

Reply from American Home Shield

Hi Nicholas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 12th, 2022

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Verified Customer

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Nick Mcpheron Evansville, IN

Fast next day service.. problem fixed right away

4 years ago

Reply from American Home Shield

Hi Nick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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Maria Gonzalez Fort Worth, TX

Service was prompt andresolved my issue.

4 years ago

Reply from American Home Shield

Hi Maria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2022

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Verified Customer

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V Adams Mesa, AZ

They are very communicative and accomodating.

4 years ago

Reply from American Home Shield

Hi V, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Verified Customer

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DeAnna Williams Champaign, IL

AHS does a good job of scheduling service technicians.

4 years ago

Reply from American Home Shield

Hi DeAnna, Thank you for sharing feedback about your most recent AHS service experience.

Aug. 16th, 2022

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Verified Customer

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Peter Antonucci Ridgefield, CT

ANS is responsive and it's easy to make a claim online.

4 years ago

Reply from American Home Shield

Hi Peter, Thank you for sharing feedback about your most recent AHS service experience.

Aug. 16th, 2022

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Verified Customer

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Ivonne Dome Tenafly, NJ

quick response times,professionalism and success

4 years ago

Reply from American Home Shield

Hi Ivonne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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Julie Pektor Somerville, NJ

Excellent workmanship, quick response, 100% taken care of.

4 years ago

Reply from American Home Shield

Hi Julie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Aug. 12th, 2022

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Verified Customer

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Barbara Jean Chesler Springfield, PA

I'm really happy with the providers they send.

4 years ago

Reply from American Home Shield

Hi Barbara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Verified Customer

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Ida Bassil Washington, DC

Wonderful company. Professional timely and caring

4 years ago

Reply from American Home Shield

Hi Ida, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 12th, 2022

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Verified Customer

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Ben Hill Manassas, VA

Fast service and very qualified technician.

4 years ago

Reply from American Home Shield

Hi Ben, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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K. Gaillard Leesburg, VA

Allowing me to get the best company to fix my house

4 years ago

Reply from American Home Shield

Hi K, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2022

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Verified Customer

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Gary Jones Capitol Heights, MD

Very professional, quick to send someone

4 years ago

Reply from American Home Shield

Hi Gary, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 12th, 2022

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Verified Customer

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Kevin Epps Portsmouth, VA

Rapid response. Quality contractors. No delays.

4 years ago

Reply from American Home Shield

Hi Kevin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 16th, 2022

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Verified Customer

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Aisha Q Dunning Columbus, OH

Have medical issues ,took 3 days to get someone here to fix it . Not good with medical conditions .

4 years ago

Reply from American Home Shield

Thanks for your review. If you are still in need of assistance, please reach out to us through our customer service line.

Aug. 17th, 2022

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Verified Customer

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Valerie J Ralands Indianapolis, IN

Technicians normally good but billing me for service not requested. Rates gone up too

4 years ago

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Verified Customer

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Svetlana Mitrovski Urbana, IL

Minimal feedback on service calls. No coverage for installation of replacement ceiling fan.

4 years ago

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Verified Customer

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Rafael Herrera Pleasanton, CA

It took a week to get an appointment to get my air fixed when temps were 100 deg in Florida

4 years ago

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Verified Customer

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Elizabeth Coriell Cleves, OH

First company was in Kansas and then they found one right here in Blue Springs

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 13th, 2022

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Verified Customer

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Phyllis Munson Groveland, CA

Fast intervention but not much covered! My AC is still broken!

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 13th, 2022

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Verified Customer

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Janice K Pahlas Blue Springs, MO

I am still waiting for my Loews e card to replace my refrigerator

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Aug. 13th, 2022

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Verified Customer

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Donny Mason Groveland, FL

The company started immediately getting someone to my house.

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 13th, 2022

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Verified Customer

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Odis Young Malvern, AR

AHS is very misleading. They approved me to use local central AC contractor then changed their minds and said it was too expensive.

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 12th, 2022

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Verified Customer

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Robert Foster Camden, SC

Very difficult to get a hold of. Representatives are really difficult to understand they use less than reliable contractors.

4 years ago

Reply from American Home Shield

Hi Robert, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 11th, 2022

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Verified Customer

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Tony Dulawan El Cajon, CA

I have service orders that have not been completed and I have not received any calls about the status lately.

4 years ago

Reply from American Home Shield

Hi Tony, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 11th, 2022

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Verified Customer

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Michelle Bonner Richmond, TX

Our ac brok in the begining of July. It is noe August and we still have no ac. Totally unacceptable

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Aug. 12th, 2022

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Verified Customer

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CLAUDIA OWENS Chandler, AZ

central air has yet to be resolved. Living in 100+ weather, I have multiple sclerosis the heat wears me down.

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Aug. 12th, 2022

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Verified Customer

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Thomas Perkins Tarboro, NC

Great customer service value for the cost

4 years ago

Reply from American Home Shield

Hi Thomas, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 9th, 2022

American Home Shield Reviews