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American Home Shield Reviews

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8.6

Overall Score

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Amy Padgett Austin, TX

Quick response, and worked with our schedule for repair.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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K.Long Glen Allen, VA

They were on time, knowledgeable and fixed my appliance.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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MyraJohnson Richmond, VA

Your employee was every professional in work and polite

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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WJPlies Humble, TX

Quick, no hassle, response to our problem(s).

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Deborah Melton Crockett, TX

Quick to reply. Friendly and very helpful.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Kathy Crosby Raleigh, NC

Service is always timely and professional

1 year ago

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Reply from American Home Shield

Hi Kathy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 28th, 2022

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Tony Broken Arrow, OK

Timely, Very Professional and Resolving!

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Michael Denton, TX

great service and fast response on appointments

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Mohammad zahid Sugar Land, TX

He know what was the problem he fixed the problem

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Dan Mountain Home, AR

Was on it right away. Kept on top of it all

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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John Powell Spotsylvania, VA

Submitting a request online is quick and simple.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Rudy Cervantes Clarksville, TN

Dependability, always work with you til the job gets done.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Marius Fourie Lexington, KY

Excellent, no hassle, quick service and honest

1 year ago

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Reply from American Home Shield

Hi Marius, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 28th, 2022

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Violet Stith Hyattsville, MD

They immediately took care of my request

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Joyce goodall Rockwall, TX

Very quick response and technician was out the next day

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Chris Davis Othello, WA

The process was easy and the response was great

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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shirley davis Montrose Heights, VA

Professional and complete work in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Shirley, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 28th, 2022

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Terri Dale Benicia, CA

On time and professional - scheduling was easy

1 year ago

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Reply from American Home Shield

Hi Terri, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 28th, 2022

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arun athiyarath Sterling, VA

Fast response with contractors and knowledgeable staff

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Soketa Johnson Cottondale, FL

The AC team fixed my problem very quickly

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Senta Augusta, GA

Great fast service. My water heater was replaced quickly

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 27th, 2022

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Mary A Greer Fairhope, AL

They were quick, knowledgeable and friendly

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 27th, 2022

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Victoria Ellis Haughton, LA

Always efficient ; some timely, some not

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 27th, 2022

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George Salcedo San Diego, CA

1st service closed and not resolved. I reopened it, closed again. The faucet is supposed to be replaced

1 year ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 27th, 2022

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Aaron Bathurt Las Cruces, NM

Your monthly fee is way too high and so is your service call fee. Your website is confusing.

1 year ago

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Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 31st, 2022

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Scott Ogden, UT

Service was prompt. And good. Not happy with the big hike rate

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 27th, 2022

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Jennifer Sarasota, FL

Most of the companies they send out are great and handle your issue quickly.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 27th, 2022

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Kevin Jalali Tarzana, CA

past 2 times, AHS have found a small print to avoid paying my costs; the contractors have been told to create an excuse not to cover.

1 year ago

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Reply from American Home Shield

Hi Kevin, Thank you for sharing feedback about your most recent American Home Shield experience. I would be glad to speak with you to address the issues that occurred

Oct. 27th, 2022

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OTIS MARTIN Lake Villa, IL

Avoid at all cost!! You have to fight to get authorization for claims and they do not want to pay out for things that specifically in your contract.

1 year ago

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Reply from American Home Shield

Hi Otis, Thank you for sharing feedback about your most recent American Home Shield experience. I would be glad to speak with you to address the issues that occurred

Oct. 27th, 2022

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star star star star star

Elizabeth Root Willingboro, NJ

They get the order in a timely manner! They are courteous.

1 year ago

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Reply from American Home Shield

Hi Elizabeth, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 20th, 2022

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star star star star star

Karyn Montgomery, AL

Professional and courteous. Very quick to respond

1 year ago

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Reply from American Home Shield

Hi Karyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Marcia Barrett Clemson, SC

Answered all our questions and suggested solutions.

1 year ago

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Reply from American Home Shield

Hi Marcia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Annie Grant Phoenix, AZ

They got my job taken care of in th same day!

1 year ago

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Reply from American Home Shield

Hi Annie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Jeannetta Donnell Clinton, MD

Timely service and customer friendly technicians

1 year ago

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Reply from American Home Shield

Hi Jeannetta, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 21st, 2022

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Sherri Polito Pittsburgh, PA

My problem was resolved in an efficient effective way.

1 year ago

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Reply from American Home Shield

Hi Sherri, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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S Gandhi Virginia Beach, VA

Very professional and handle issues in timely manner.

1 year ago

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Reply from American Home Shield

Hi S, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Turkessa Gordon Warner Robins, GA

They handle every service call with precision and accuracy.

1 year ago

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Reply from American Home Shield

Hi Turkessa, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Javonna Broadus Lexington, KY

Fast service, great price and fixed the issue

1 year ago

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Reply from American Home Shield

Hi Javonna, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Ed Lea Fontana, CA

Only $75 upfront and technician fixed problem

1 year ago

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Reply from American Home Shield

Hi Ed,
Thankyou for your feedback!

Oct. 21st, 2022

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star star star star star

Thomas Nelson Fairfax Station, VA

Their professional service, timeliness and customer care.

1 year ago

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Reply from American Home Shield

Hi Thomas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Sandra reed Pontiac, MI

They were very efficient and knowledgeable

1 year ago

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Reply from American Home Shield

Hi Sandra, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Savannah Effinger Bowling Green, KY

Excellent series, timely service, great price

1 year ago

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Reply from American Home Shield

Hi Savannah, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 21st, 2022

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star star star star star

Jonni Alvarez Boyd, TX

When I had issues they were taken care of very quickly

1 year ago

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Reply from American Home Shield

Hi Jonni, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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John Waukesha, WI

Very honest and provide great service vendors

1 year ago

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Reply from American Home Shield

Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Frank Smith-Dabney Drexel Hill, PA

Timely, professional, and good at what they do

1 year ago

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Reply from American Home Shield

Hi Frank, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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star star star star star

Ida Poole Pittsburgh, PA

Covers so much and I never had to wait long for service.

1 year ago

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Reply from American Home Shield

Hi Ida, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Michael J Perry Newburgh, IN

Inexpensive and very responsive to situations.

1 year ago

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Reply from American Home Shield

Hi Michael, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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David Nelson Santa Rosa, CA

I am very happy with my new refrigerator.

1 year ago

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Reply from American Home Shield

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Michelle Irwin LA Vista, NE

AMerica home shield is timely, takes care of problems

1 year ago

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Reply from American Home Shield

Hi Michelle, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 21st, 2022

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star star star star star

Mabel Orlando, FL

Very professional and helpful every time I call

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 21st, 2022