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Verified Customer

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Jeff Berg Austin, TX

Quick turnaround in getting me help when needed

1 year ago

Reply from American Home Shield

Hi Jeff, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Tina Williams Mableton, GA

Repairman came out the next day. Very helpful.

1 year ago

Reply from American Home Shield

Hi Tina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Brandy Benson Las Vegas, NV

Always eager to help and easy to contact.

1 year ago

Reply from American Home Shield

Hi Brandy, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Bruce Saari Plano, TX

Fast service. Always resolve the issue.

1 year ago

Reply from American Home Shield

Hi Bruce, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Belen Ramirez Lubbock, TX

Prompted service. And problems were fixed

1 year ago

Reply from American Home Shield

Hi Belen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 21st, 2022

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Verified Customer

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Jason Brown

Took care of the problem quick and was easy to request

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Jason, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Nov. 21st, 2022

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Verified Customer

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Mohammed Ereikat Sacramento, CA

Excellent customer service. Friendly employees.

1 year ago

Reply from American Home Shield

Hi Mohammed, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 21st, 2022

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Verified Customer

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Daniel Thomas McWilliams Valparaiso, IN

They actually replaced my furnace when it broke

1 year ago

Reply from American Home Shield

Hi Daniel. We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Robert Ralph Desert Hot Springs, CA

Very one was efficient and always on time

1 year ago

Reply from American Home Shield

Hi Robert, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Iris Santiago-Cain Copperas Cove, TX

Great experience and very professional people

1 year ago

Reply from American Home Shield

Hi iRIS, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 21st, 2022

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Verified Customer

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Ron Routh Grove City, OH

The workmen were here wuthin the week and job completed

1 year ago

Reply from American Home Shield

Hi Ron, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 21st, 2022

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Verified Customer

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Rahni Jackson Beachwood, OH

Service has been fast and professional. Worth the cost.

1 year ago

Reply from American Home Shield

Hi Rahni, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 21st, 2022

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Verified Customer

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Alfred Boyd Lees Summit, MO

Great customer service and quick and fast service.

1 year ago

Reply from American Home Shield

Hi Alfred, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Susan Bays Metairie, LA

Benefits, timely response, contractor repair success

1 year ago

Reply from American Home Shield

Hi Susan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Morgan Hayward, CA

Quick & easy to submit a claim and receive service

1 year ago

Reply from American Home Shield

Hi Morgan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Delores Memphis, TN

Great customer service and always on time

1 year ago

Reply from American Home Shield

Hi Delores, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Steve Belle Plaine, KS

Piece of mind, predictable, responsive, gets things done.

1 year ago

Reply from American Home Shield

Hi Steve,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 21st, 2022

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Verified Customer

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Douglas Jones Heber Springs, AR

They were prompt in taking care of our needs.10

1 year ago

Reply from American Home Shield

Hi Douglas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 21st, 2022

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Verified Customer

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monica Gentile San Antonio, TX

My problem was taken care of in a timely fashion.

1 year ago

Reply from American Home Shield

Hi Monica, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Ray Frank Chagrin Falls, OH

Prompt visit from service tech to remedy issues

1 year ago

Reply from American Home Shield

Hi Ray, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 21st, 2022

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Verified Customer

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Tom Schmitt Tulsa, OK

Inconsistent service. I've had two bad experiences & two very good experiences.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 29th, 2022

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Verified Customer

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Michael Gibbons Arlington, VA

They authorized replacing my microwave oven combo in August and they still have not replaced it.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 29th, 2022

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Verified Customer

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Rick Jackson

I find that the service companies representing the AHS, provide a limited scope of options in repairing what is under warranty.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 29th, 2022

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Verified Customer

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richard selby McCormick, SC

There was a delay in getting a technician on site but the work was very good

1 year ago

Reply from American Home Shield

Hi Richard, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Nov. 28th, 2022

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Verified Customer

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Mary Bakersfield, CA

AHS answered my calls and were very prompt in getting the help I needed.

1 year ago

Reply from American Home Shield

Hi Mary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Robert Douglas Tucson, AZ

Not all necessary costs covered, vendor efficient, knowledgable

1 year ago

Reply from American Home Shield

Hi Robert, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Nov. 28th, 2022

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Verified Customer

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Robert Mustin Mechanicsburg, PA

Problem resolved, but it took 2 attempts to repair each toilet

1 year ago

Reply from American Home Shield

Hi Robert, Thank you for your feedback!

Nov. 28th, 2022

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Verified Customer

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Faramarz Farrehi San Jose, CA

Because they don't work with reliable contractors, don't provide timely services and are not fair and accountable to their customers

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Nov. 17th, 2022

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Verified Customer

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Sandra Esteves Pompano Beach, FL

She ever called. American shield is doing fraud. I want a manager to call me. You took my copay and my AC is not fixed.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Nov. 17th, 2022

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Verified Customer

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Carol McBurney Kissimmee, FL

When calling to ask a "simple question", from 2 different reps, I'll receive 2 different answers. Who is right? You never speak to a supervisor.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Nov. 17th, 2022

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Verified Customer

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ronald gomez Miami, FL

Excelent attention, fast service, good quality providers

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 14th, 2022

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Verified Customer

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Jose D Fraguela Lexington, KY

Came on time and quickly resolved the issue.

1 year ago

Reply from American Home Shield

Hi Jose, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Mary Jackson Cleburne, TX

They came to my house in a very timely manner.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 15th, 2022

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Verified Customer

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Shirley Falco Roanoke, AL

They handled my case quickly and efficiently

1 year ago

Reply from American Home Shield

Hi Shirley, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Pat Laurel, MD

Responded prompt to water heater problem - no hot water

1 year ago

Reply from American Home Shield

Hi Pat,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 12th, 2022

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Verified Customer

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Joseph Kirchner Toms River, NJ

Very easy Very professional service and quick response

1 year ago

Reply from American Home Shield

Hi Joseph, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Ken taylor Tehachapi, CA

Job done. No hassles, very satisfactory

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 15th, 2022

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Verified Customer

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LINDA SUSKI Farmington, CT

good quick service on appliances thru sears

1 year ago

Reply from American Home Shield

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Marilyn Roth Seattle, WA

Timely, Reliable, knowledgeable and polite.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 15th, 2022

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Verified Customer

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richard kibler Frisco, TX

Garage door was fixed quickly and is working great.

1 year ago

Reply from American Home Shield

Hi Richard, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Gary Carrigan Lexington, KY

Took care of my electric problem quickly

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 15th, 2022

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Verified Customer

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Jeanine Woodson Palmdale, CA

quick service, good price, responsive, and I HATE surveys

1 year ago

Reply from American Home Shield

Hi Jeanine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Edie Watson Horne Moreno Valley, CA

Very simply scheduled appointment online trouble free

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 15th, 2022

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Verified Customer

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Mary Mustard Shawnee Mission, KS

It precludes having to have expensive repairs.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 15th, 2022

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Verified Customer

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Gabriela Carvalhal Simpsonville, SC

Excellent and quick service. East to use!

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 15th, 2022

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Verified Customer

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De Andre jones Belleville, IL

Service was good, quick and professionally done

1 year ago

Reply from American Home Shield

Hi De Andre, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

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Verified Customer

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Roger Spence Pampa, TX

knowledgeable, friendly, fast, professional contractor

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 15th, 2022

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Verified Customer

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Stacey B. Murrieta, CA

Easy and prompt service, friendly customer service.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 15th, 2022

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Verified Customer

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Virginia Lorain, OH

My last call was very good. Everything went great

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 15th, 2022

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Verified Customer

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Laurie Johnson Little Rock, AR

They work hard to get problem resolved quickly

1 year ago

Reply from American Home Shield

Hi Laurie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 12th, 2022

American Home Shield Reviews