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Verified Customer

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Steven Netkin Sun City, CA

One phone call was all it took to get my water heater serviced.

1 year ago

Reply from American Home Shield

Hi Steven, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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Verified Customer

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G Baker Woodstock, GA

No real issues, professional service people, completed the work.

1 year ago

Reply from American Home Shield

Hi G, We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 6th, 2022

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Verified Customer

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JoAnn Serro Fountain Hills, AZ

They respond fairly quickly. And the follow up is always good.

1 year ago

Reply from American Home Shield

Hi JoAnn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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ronald jacobson La Quinta, CA

we have had bad experience before but the last situations have been very good

1 year ago

Reply from American Home Shield

Hi Ronald, We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 6th, 2022

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Verified Customer

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Maynard Thompson Garland, TX

I came back to this co. Because of Choice Warranty rates were high only to get my 1st claim I paid $125. And that's $40 more than Choice.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Dec. 1st, 2022

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Verified Customer

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Michael Olivestone Los Angeles, CA

Outsourced first contact to Philippines. They cannot understand English, and refuse to connect to USA

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Dec. 1st, 2022

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Verified Customer

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Katrina Dallas, GA

Long time to fix AC; Out of pocket cost too high; cost of warranty over time is too expensive

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience.

Dec. 20th, 2022

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Verified Customer

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Lorraine Blackwood, NJ

Service call requests are prompt and fast.

1 year ago

Reply from American Home Shield

Hi Lorraine, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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R Paraiso Puyallup, WA

Excellent service each time I used them.

1 year ago

Reply from American Home Shield

Hi R Paraiso, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 28th, 2022

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Verified Customer

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Debra Ballesteros Cypress, TX

Quick response. Excellent Company sent to fix problem

1 year ago

Reply from American Home Shield

Hi Debra, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 28th, 2022

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Verified Customer

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Carolyn Campbell Sugar Land, TX

So, far have been excellent in solving my problems

1 year ago

Reply from American Home Shield

Hi Carolyn, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 28th, 2022

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Verified Customer

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Jeffery Dayton, OH

NICE carrying employee, set me up quick and fast

1 year ago

Reply from American Home Shield

Hi Jeffrey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

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Angelika Friesl Henderson, NV

Quick response & friendly, helpful staff.

1 year ago

Reply from American Home Shield

Hi Angelika, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

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Julie Simpson Martin, TN

They have always been helpful & attentive

1 year ago

Reply from American Home Shield

Hi Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Monty Brown Wharton, TX

Always take care of my problem if possible.

1 year ago

Reply from American Home Shield

Hi Monty,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Karen Hughart Saint Petersburg, FL

Easy contact, fast appointment, appliance repaired

1 year ago

Reply from American Home Shield

Hi Karen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

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Troy Scurlark Mesquite, TX

Fast and friendly service. Everyone is very professional

1 year ago

Reply from American Home Shield

Hi Troy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 28th, 2022

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Verified Customer

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Anthony B Brecunier Lake Geneva, WI

Very smooth process and was completed timely.

1 year ago

Reply from American Home Shield

Hi Anthony, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Kenneth Shephard Katy, TX

because they have the best companies working for hem

1 year ago

Reply from American Home Shield

Hi Kenneth,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Bob Consor Dallas, TX

very honest, professional and got the job done timely

1 year ago

Reply from American Home Shield

Hi Bob, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Angela Snellville, GA

Part ordered and appliance repaired, thank you

1 year ago

Reply from American Home Shield

Hi Angela,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Sarah Russell Nashville, TN

Timeliness, professionalism, and very knowledgeable

1 year ago

Reply from American Home Shield

Hi Sarah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

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Rose Temple Hills, MD

My experience was very good, everyone was very helpful.

1 year ago

Reply from American Home Shield

Hi Rose,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Ana Delgado Buckeye, AZ

Always get helped and great costumer service

1 year ago

Reply from American Home Shield

Hi Ana, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Cecily Sabas Bakersfield, CA

They made immediate action to my concern. Thank you.

1 year ago

Reply from American Home Shield

Hi Cecily, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

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Robert S Arnold Savannah, GA

Prompt response and timely service from contractor

1 year ago

Reply from American Home Shield

Hi Robert, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Jill Lewis Flatwoods, KY

My experiences have been professional and timely.

1 year ago

Reply from American Home Shield

Hi JIll, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Bev McCleery San Angelo, TX

Followed through with making sure repairs were completed.

1 year ago

Reply from American Home Shield

Hi Bev, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

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Gloria Snead Suitland, MD

I was satisfied with the response time and the contractor.

1 year ago

Reply from American Home Shield

Hi Gloria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

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Phyllis Oklahoma City, OK

We are please with service, but often it is too long a wait for repairs

1 year ago

Reply from American Home Shield

Hi Phyllis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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brian link Gardner, KS

Issues get resolved never had a claim denied.

1 year ago

Reply from American Home Shield

Hi Brian, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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jennifer outland Fair Oaks, CA

the company that finally fixed the refridge was excellent

1 year ago

Reply from American Home Shield

Hi Jennifer, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 28th, 2022

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Verified Customer

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Linda Field Vallejo, CA

Very professional & know what they are doing

1 year ago

Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

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Allen Hatton Evansville, IN

The issue was not repaired because the item in question was recommended to be replaced and they said no.

1 year ago

Reply from American Home Shield

Hi Allen, Thank you for sharing your feedback with us. I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Nov. 23rd, 2022

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Verified Customer

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Gwen Colorado Springs, CO

Customer service made promises regarding accelerating a claim but after 5 months, problem is still unresolved.

1 year ago

Reply from American Home Shield

Hi Gwen, Thank you for sharing your feedback with us. I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. Please provide your AHS contract number.

Dec. 7th, 2022

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Verified Customer

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Abe Kline Iowa City, IA

Sometimes it's smooth and seamless process. Sometimes it's like pulling teeth to get anything done

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 29th, 2022

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Verified Customer

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Joshua Perkins Marietta, GA

Our last experience (microwave repair) was outstanding. Previous experiences were not as good.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 29th, 2022

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Verified Customer

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Conrad K Teran Tomball, TX

Quickly and cost effectively solved my problem

1 year ago

Reply from American Home Shield

Hi Conrad, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Thomas B. Guin Jr. Vidor, TX

Response was quick, and service was very good.

1 year ago

Reply from American Home Shield

Hi Thomas, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Linda Gingrich Corpus Christi, TX

No hassle replacement of my broken spa heater

1 year ago

Reply from American Home Shield

Hi Linda,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Antoinette Bornstein New Smyrna Beach, FL

the vendors who work with AHS are very professional

1 year ago

Reply from American Home Shield

Hi Antoinette, We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 21st, 2022

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Verified Customer

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Callahan Fayetteville, NC

I gave them 5 stars. All American plumbing were excellent

1 year ago

Reply from American Home Shield

Hi Callahan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 21st, 2022

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Verified Customer

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Dick Irwin Puyallup, WA

always have the best response and timing

1 year ago

Reply from American Home Shield

Hi Dick, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Diana Royer Glenolden, PA

I have been a customer for almost 10 years and always I have had great response time , and professional people come to my house

1 year ago

Reply from American Home Shield

Hi Diana,
Your patronage is more than appreciated! We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 21st, 2022

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Verified Customer

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tony sapp Summerville, SC

work performed as scheduled and in timely manner

1 year ago

Reply from American Home Shield

HiTony, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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RITA FERNANDEZ Orlando, FL

Fast Service and excellent customer service

1 year ago

Reply from American Home Shield

Hi Rita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Grover Reid Mesa, AZ

Quick response from AHS. Great service from ARC.

1 year ago

Reply from American Home Shield

Hi Grover, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Tonya L Kuykendall Buffalo, NY

The prices are reasonable and affordable

1 year ago

Reply from American Home Shield

Hi Tonya, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Nov. 21st, 2022

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Verified Customer

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Jeff Berg Austin, TX

Quick turnaround in getting me help when needed

1 year ago

Reply from American Home Shield

Hi Jeff, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Tina Williams Mableton, GA

Repairman came out the next day. Very helpful.

1 year ago

Reply from American Home Shield

Hi Tina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

American Home Shield Reviews