American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Howard Miami, FL

Prompt response and choice of service provider

2 years ago

Reply from American Home Shield

Howard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

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Robert

EXCELLENT RESPONSE TIME and the job was completed on time.

2 years ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

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Bre nda Monroe, NC

They pest you and don’t relay information to the people they contract to do the work.

2 years ago

Reply from American Home Shield

Hi Brenda, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

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Terrence Phoenix, AZ

Very easy scheduling services via online app.

2 years ago

Reply from American Home Shield

Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

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Jamie Zavala Fort Worth, TX

Quick repairs. Well worth the money. Thanks

2 years ago

Reply from American Home Shield

Dear Jamie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

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Maryanne Budd Pompano Beach, FL

Good work and great insurance coverage and company

2 years ago

Reply from American Home Shield

Dear Maryanne, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

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Cindy Wilhelm

Great technician. Courteous. Knowledgeable.

2 years ago

Reply from American Home Shield

Dear Cindy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

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Mark Calkin OK

2 years ago

Reply from American Home Shield

Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Teresa Price Charlotte, NC

Received excellent service in a timely manner!

2 years ago

Reply from American Home Shield

Teresa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 31st, 2023

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Verified Customer

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Dennis Sandy, UT

the work order was quickly executed and completed.

2 years ago

Reply from American Home Shield

Dear Dennis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 31st, 2023

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Verified Customer

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Joan North Las Vegas, NV

Fast service. They came on a Sunday and fixed the problem.

2 years ago

Reply from American Home Shield

Dear, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

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Larry Port Townsend, WA

All my request have been approved. Thank you.

2 years ago

Reply from American Home Shield

Dear Larry, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

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Lan Lan Copperas Cove, TX

the service and the quality of companies selected

2 years ago

Reply from American Home Shield

Dear Lan Lan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

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Jennifer Groysman Dallas, TX

This was my first time using AHS. Everything went smoothly.

2 years ago

Reply from American Home Shield

Dear Jennifer, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

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George Montgomery, AL

They get the job done in a reasonable amount of time

2 years ago

Reply from American Home Shield

George, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

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Phillip White York, PA

Great service. Great service. Great service.

2 years ago

Reply from American Home Shield

Phillip, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

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Chad Cook Marshalltown, IA

They were prompt and courteous! A worthwhile service!

2 years ago Edited November 8, 2023

Reply from American Home Shield

Dear Chad, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

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Daniel Farmingdale, NJ

Professionalism, reliability, promptness

2 years ago

Reply from American Home Shield

Dear Daniel, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

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anthony furman Louisville, KY

Very helpful!!!!!! Worth the money.......

2 years ago

Reply from American Home Shield

Dear Anthony, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

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Lena Brown-Owens Austin, TX

Prompt, courteous and professional service!

2 years ago

Reply from American Home Shield

Lena, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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jeanne B San Antonio, TX

Good communication is available when I need someone

2 years ago

Reply from American Home Shield

Jeanne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Darleen Summerville, SC

AHS quickly responds to what you need done

2 years ago

Reply from American Home Shield

Darleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 25th, 2023

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Verified Customer

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Bruce Lewes, DE

Great quality service and good communication.

2 years ago

Reply from American Home Shield

Dear Bruce, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 25th, 2023

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Verified Customer

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Vanessa Los Angeles, CA

Good service from the contractor that was sent out

2 years ago

Reply from American Home Shield

Dear Vanessa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Nelkasia Graves Houston, TX

Excellent customer service and great technical support

2 years ago

Reply from American Home Shield

Dear Nelkasia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Raymond Cooper

Easy-to-use and have always gotten our money's worth.

2 years ago

Reply from American Home Shield

Dear Raymond, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Natalie Santana

Service and affordability. Great employees

2 years ago

Reply from American Home Shield

Dear Natalie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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adrienne ward St Louis, MO

Everything was taken care of and fixed in a timely fashion.

2 years ago

Reply from American Home Shield

Dear Adrienne, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Becky Garcia Fresno, CA

Quick response. Service company was professional and fixed our problem!

2 years ago

Reply from American Home Shield

Dear Becky, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Bob Hagle

Good insurance for those people buying an existing home.

2 years ago

Reply from American Home Shield

Dear Bob, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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billie miller Los Angeles, CA

I put in a request for a roof repair and I have not gotten any information back or had any service and it's been couple of weeks

2 years ago

Reply from American Home Shield

Dear Billie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Kathleen Conyers Fayetteville, GA

This company responds quickly to requests for service.

2 years ago

Reply from American Home Shield

Dear Kathleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Gayle Goode Los Angeles, CA

i like the overall service and the system that they use.

2 years ago

Reply from American Home Shield

Dear Gayle, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 23rd, 2023

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Verified Customer

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Barbara Orland, CA

helps me protect my budget from unexpected expenses

2 years ago

Reply from American Home Shield

Dear Barbara, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Oct. 23rd, 2023

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Verified Customer

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Mark Baltimore, MD

Easy to contact. Prompt response. Very professional.

2 years ago

Reply from American Home Shield

Dear Mark, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 23rd, 2023

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Verified Customer

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Jorge North Miami Beach, FL

Good service with a quick response on my case , thank you

2 years ago

Reply from American Home Shield

Dear Jorge, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Susan Jackson

Great value, great service, quick response

2 years ago

Reply from American Home Shield

Susan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 20th, 2023

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Verified Customer

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Pasquale Giordano Jupiter, FL

Great service personnel Very helpful and knowledgeable

2 years ago

Reply from American Home Shield

Dear Pasquale, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 20th, 2023

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Verified Customer

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Jim McKee Easton, MD

Quick response to repair issues. Great coverage

2 years ago

Reply from American Home Shield

Dear Jim, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 20th, 2023

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Verified Customer

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Tia Phoenix, AZ

This warranty has helped me many times.

2 years ago

Reply from American Home Shield

Dear Tia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 21st, 2023

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Verified Customer

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Gracie Brown Winston-Salem, NC

The customer service is always great and fast!

2 years ago

Reply from American Home Shield

Dear Gracie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 21st, 2023

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Verified Customer

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David Ganado, TX

I pays for unexpected expenses and uses good contractors.

2 years ago

Reply from American Home Shield

Dear David, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

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James Collins, MS

They were very helpful I. Getting my air fixed

2 years ago

Reply from American Home Shield

James, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

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Glen The Colony, TX

There have been nothing but problems on the 3 items I have tried to get covered. Have

2 years ago

Reply from American Home Shield

Dear Glen, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

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Huel Wichita Falls, TX

service was expedient and issue resolved.

2 years ago

Reply from American Home Shield

Dear Huel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Gail Menditto New Port Richey, FL

Very easy to contact and quick to resolve the problem!

2 years ago

Reply from American Home Shield

Dear Gail, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Jeff R Ocean City, MD

prompt response and excellent customer service

2 years ago

Reply from American Home Shield

Dear Jeff, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Ulandria Durham St Louis, MO

Service requests are handled promptly. Customer service is not the best

2 years ago

Reply from American Home Shield

Dear Ulandria, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Yvonne Audi Wisconsin Rapids, WI

Service is prompt and reliable. Excellent company

2 years ago

Reply from American Home Shield

Dear Yvonne, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Terrence Sanders Troy, VA

Prompt and courteous service. Professional technicians.

2 years ago

Reply from American Home Shield

Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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