American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Ariana

Love that I get my stuff fixed right away

1 year ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Connie Ross

Once I submitted my claim they where on it.

1 year ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Terry

I have been without water for over 3wks and American Home Shield has been less concerned of my needs and requirements.

1 year ago

Reply from American Home Shield

Hi Terry, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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Kevin

Got what they said I was going to get no problemo

1 year ago

Reply from American Home Shield

We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 27th, 2024

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Verified Customer

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Bryan

1 year ago

Reply from American Home Shield

Hi Bryan, We appreciate your feedback and hope you continue to enjoy AHS!

Nov. 22nd, 2024

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Verified Customer

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Robert

By and large, the personnel are quite good.

1 year ago

Reply from American Home Shield

Hi Robert, We appreciate your feedback and hope you continue to enjoy AHS!

Nov. 22nd, 2024

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Verified Customer

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Doreen

good response time, they make everything easy

1 year ago

Reply from American Home Shield

Hi Doreen, We appreciate your feedback and hope you continue to enjoy AHS!

Nov. 22nd, 2024

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Verified Customer

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James

Saves me money on expensive home repairs

1 year ago

Reply from American Home Shield

Hi James, We appreciate your feedback and hope you continue to enjoy AHS!

Nov. 22nd, 2024

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Verified Customer

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Daniel

Very quick solution to the problem. A+++

1 year ago

Reply from American Home Shield

Dear Daniel,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 19th, 2024

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Verified Customer

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Eric

Satisfied with my service. On time and professional.

1 year ago

Reply from American Home Shield

Dear Eric,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Bernard

EASY Efficient limited choice to pick contractor

1 year ago

Reply from American Home Shield

Dear Bernard,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Marie

Taking my service request was quick but had to wait longer for the appointment

1 year ago

Reply from American Home Shield

Dear Marie,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Stephanie

That most of the time I am happy with AHS.

1 year ago

Reply from American Home Shield

Dear Stephanie,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Sandra

Professional service and courteous service 👍

1 year ago

Reply from American Home Shield

Dear Sandra,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Jerry Mckean

So easy from start to finish on my first claim!

1 year ago

Reply from American Home Shield

Dear Jerry
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 19th, 2024

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Verified Customer

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Rob Val

Good to have insurance coverage with AHS.

1 year ago

Reply from American Home Shield

Hi Rob, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Nov. 14th, 2024

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Verified Customer

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Carol

Good service on time quick response 100% satisfied

1 year ago

Reply from American Home Shield

Thanks Carol. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Brian

On time and know what is wrong and fix quick

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Brian. Thanks so much for leaving a review.

Nov. 14th, 2024

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Verified Customer

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Jonathan

Best warranty to have for your house period.

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Jonathan. Thanks so much for leaving a review.

Nov. 14th, 2024

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Verified Customer

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Melissa

Highly recommend purchasing this home warranty .

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Melissa. Thanks so much for leaving a review.

Nov. 14th, 2024

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Verified Customer

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Lowanna

They cheated me out of fixing my central air unit. That was covered since I bought my house in 2020

1 year ago

Reply from American Home Shield

Hi Lowana, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Nov. 14th, 2024

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Verified Customer

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Saratou

Positive experience, great service, quick and professional

1 year ago

Reply from American Home Shield

Dear Saratou,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 6th, 2024

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Verified Customer

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J M

Great service fixing my stove and washing machine

1 year ago

Reply from American Home Shield

Hi JM, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Nov. 6th, 2024

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Verified Customer

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Nandini

It is easy to put in a claim and be assigned a company!

1 year ago

Reply from American Home Shield

Hi Nandini, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Nov. 4th, 2024

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Verified Customer

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Carmen

Service was scheduled fair soon, within 2 days.

1 year ago

Reply from American Home Shield

Hi Carmen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Mariah

Nov. 4th, 2024

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Verified Customer

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Karen Simmons

Excellent customer service and repairmen.

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Karen. Thanks so much for leaving a review.

Oct. 31st, 2024

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Verified Customer

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Robin

Good customer service. Fast and efficient

1 year ago

Reply from American Home Shield

Dear Robin,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Matilda

Excellent service . Work ethics second to none

1 year ago

Reply from American Home Shield

Dear Matilda,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Linda

So far I would rate a 5. My claim is still ongoing.

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Linda. Thanks so much for leaving a review.

Oct. 31st, 2024

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Verified Customer

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Sharon

The vendors are professional and timely.

1 year ago

Reply from American Home Shield

Dear Sharon,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Christine Westbrook

Appointments were very easily scheduled!

1 year ago

Reply from American Home Shield

Christine We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Stephen

Replacement options when repairs exceed certain values.

1 year ago

Reply from American Home Shield

Dear Stephen,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Jenelle

Everything was swift and a smooth process.

1 year ago

Reply from American Home Shield

Dear Jenelle,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Nicholas

Easy to understand coverage and systems. Response times are excellent.

1 year ago

Reply from American Home Shield

Dear Nicholas,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Karl

Fast and efficient The repairman was on time

1 year ago

Reply from American Home Shield

Dear Karl,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Kasee

I like my peace of mind knowing that I’m protected

1 year ago

Reply from American Home Shield

Dear Kasee, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Oct. 24th, 2024

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Verified Customer

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Jamie Vanhooser

Timely manner, great customer service with great explanations.

1 year ago

Reply from American Home Shield

Hi Jamie, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Oct. 18th, 2024

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Verified Customer

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David

Speedy service and good service too. Quality technicians

1 year ago

Reply from American Home Shield

Hi David, We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 16th, 2024

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Verified Customer

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Rav

Prompt and excellent customer service and assistance!

1 year ago

Reply from American Home Shield

Hi Rav, We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 16th, 2024

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Verified Customer

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Maya

I am satisfied with the services I have been provided so far.

1 year ago

Reply from American Home Shield

Hi Maya, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 10th, 2024

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Verified Customer

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John

I like professional people & fast response

1 year ago

Reply from American Home Shield

Hi John, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Oct. 10th, 2024

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Verified Customer

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Anna

I didn't like the rules we had to wait thirty days to get our check.

1 year ago

Reply from American Home Shield

Hi Anna, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 10th, 2024

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Verified Customer

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Patricia A Smith

Timely, efficient, and professional service.

1 year ago

Reply from American Home Shield

Hi Patricia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Mariah

Oct. 10th, 2024

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Verified Customer

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Anthony

Having this warranty gives me peace of mind.

1 year ago

Reply from American Home Shield

Hi Anthony, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,
Mariah

Oct. 2nd, 2024

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Verified Customer

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Jennifer

Great service and good workmanship provided

1 year ago

Reply from American Home Shield

Hi Jennifer, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 2nd, 2024

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Verified Customer

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Linda

I like how the folks on the phone work to help when possible.

1 year ago

Reply from American Home Shield

Hi Linda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 2nd, 2024

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Verified Customer

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Brenda

As a whole wonderful however had to wait for two weeks for dryer.

1 year ago

Reply from American Home Shield

Hi Brenda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 2nd, 2024

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Verified Customer

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Rhonda

Easy and convenient Always there when you need them.

1 year ago

Reply from American Home Shield

Hi Rhonda,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,
Victoria

Sep. 9th, 2024

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Verified Customer

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Paige

I have been a customer for almost 20 years. We love AHS!

1 year ago

Reply from American Home Shield

Hi Paige, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Sep. 4th, 2024

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Verified Customer

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Ernest

Horrible service. Wouldnt recommend. Poor communication, poor notes, poor comprehension. Can't wait for our service to expire.

1 year ago

Reply from American Home Shield

Hi Ernest, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 29th, 2024

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