American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Sakile Camara Apopka, FL

Agents are not clear in their communication about cost of services.

1 year ago

Reply from American Home Shield

Hi Sakile, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 12th, 2022

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Verified Customer

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glenn Rogers Azle, TX

great experience i am very happy, the plumber knew what he was doing

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 13th, 2022

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Verified Customer

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Robin Robert Spring Hill, FL

This time it was great I had an issue with them on a another service call

1 year ago

Reply from American Home Shield

Hi Robin, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 12th, 2022

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Verified Customer

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BILL REECE Kingsport, TN

Because they are reliable and punctual as possible.

1 year ago

Reply from American Home Shield

Hi Bill, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 12th, 2022

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Verified Customer

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Kathy McLellan Warner Robins, GA

Quick response time, skilled tecnicians.

1 year ago

Reply from American Home Shield

Hi Kathy,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 9th, 2022

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Verified Customer

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Lori Reese Vallejo, CA

TImely and immediate response, and professionalism

1 year ago

Reply from American Home Shield

Hi Lori, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 9th, 2022

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Verified Customer

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Rafael Galan Tallahassee, FL

Good follow up and scheduling when using online account.

1 year ago

Reply from American Home Shield

Hi Rafael, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 12th, 2022

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Verified Customer

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Bruce D Matthews, NC

Very professional and courteous technician

1 year ago

Reply from American Home Shield

Hi Bruce, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 12th, 2022

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Verified Customer

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Susan Singletary Bull Shoals, AR

Quick claim response. Exceeded expectations

1 year ago

Reply from American Home Shield

Hi Susan,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 9th, 2022

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Verified Customer

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Janet A Coughlin Bluffton, SC

They're reliable and the home issues I have get fixed.

1 year ago

Reply from American Home Shield

Hi Janet, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 12th, 2022

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Verified Customer

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Jeremy graddick Park Forest, IL

Great customer service, and promptness to resolve issues

1 year ago

Reply from American Home Shield

Hi Jeremy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 12th, 2022

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Verified Customer

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eugene hall Rowlett, TX

great service, great service & the company did great work

1 year ago

Reply from American Home Shield

Hi Eugene, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 12th, 2022

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Verified Customer

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Paul Sokoloski Wilkes-Barre, PA

The American Homeshield team quickly set up a contractor for me and the repair was completed rapidly.

1 year ago

Reply from American Home Shield

Hi Paul,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 9th, 2022

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Verified Customer

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Kari Maccario Reno, NV

Solved the problem and made it relatively easy

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 13th, 2022

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Verified Customer

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Marty Briesach La Quinta, CA

Fast professional service so far every time.

1 year ago

Reply from American Home Shield

Hi Marty, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 9th, 2022

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Verified Customer

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Odis Cagle Terrell, TX

So easy to use online. Service response is very quick

1 year ago

Reply from American Home Shield

Hi Odis,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 9th, 2022

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Verified Customer

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Lynn Champion Brentwood, CA

Electrical problem reported with pantry light fixture. Paid $100 service charge and was advised that light fixture not covered due to balast

1 year ago

Reply from American Home Shield

Hi Lynn, Your concern regarding your service experience is appreciated. It helps us improve each customer interaction. I would be glad to speak with you to discuss the issues that occurred.

Dec. 8th, 2022

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Verified Customer

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Rita Deckard Springfield, MO

It's easy to request services and prompt action

1 year ago

Reply from American Home Shield

Hi Rita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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Verified Customer

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Katie Phillips Cornelius, NC

They are very Easy to work with and very quick

1 year ago

Reply from American Home Shield

Hi Katie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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Verified Customer

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Albert L Taylor Pensacola, FL

Very professional,, worked fast and clean

1 year ago

Reply from American Home Shield

Hi Albert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 6th, 2022

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Verified Customer

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Glenda Watson Dayton, OH

Speedy, efficient. Service repairman for helpful

1 year ago

Reply from American Home Shield

Hi Glenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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Verified Customer

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Joseph Carroll San Diego, CA

Timely and effective service. Thats the fact Jack.

1 year ago

Reply from American Home Shield

Hi Joseph, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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Verified Customer

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Stewart Saunders Napa, CA

First time a home warranty company was effective.

1 year ago

Reply from American Home Shield

Hi Stewart, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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NaTonya Sanders Millington, TN

Great Service. Everything was very fast and professional.

1 year ago

Reply from American Home Shield

Hi NaTonya, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 6th, 2022

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Verified Customer

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Dawud "D.K." Shillingford Chantilly, VA

I received Responsive support on this call

1 year ago

Reply from American Home Shield

Hi Dawud,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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Verified Customer

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Zukari Logan Stone Mountain, GA

Quick and Friendly service with professional staff.

1 year ago

Reply from American Home Shield

Hi Zukari, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 5th, 2022

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Verified Customer

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Joe Lafayette, LA

Professional & reliable claims department and contractors.

1 year ago

Reply from American Home Shield

Hi Joe, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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Timika Crain Taylor, MI

Requested Service was extremely easy!!! NO HASSLE

1 year ago

Reply from American Home Shield

Hi Timika, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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Verified Customer

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Kim Dungee Oklahoma City, OK

Everything was done in a timely and professional manner.

1 year ago

Reply from American Home Shield

Hi Kim, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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Verified Customer

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Tamra Paschall Lakeville, MN

Great customer service, fixed the problem promptly

1 year ago

Reply from American Home Shield

Hi Tamara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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Verified Customer

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Victor Yamada Albuquerque, NM

On time. Performed requested service in good manner.

1 year ago

Reply from American Home Shield

Hi Victor, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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Verified Customer

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Sheila Wilson Paola, KS

Problem resolved, very pleasant technician

1 year ago

Reply from American Home Shield

Hi Sheila,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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Verified Customer

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James Hendon Visalia, CA

Courteous and on time. Service was excellent.

1 year ago

Reply from American Home Shield

Hi James, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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Verified Customer

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Kathy Anderson Bay Saint Louis, MS

Scheduling the service call was very quick.

1 year ago

Reply from American Home Shield

Hi Kathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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Verified Customer

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Barry Ortner Copperas Cove, TX

Easy and fast! The technician was extremely professional.

1 year ago

Reply from American Home Shield

Hi Barry, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 6th, 2022

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Verified Customer

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Maggie Dye Columbia, SC

Prompt professional but friendly service

1 year ago

Reply from American Home Shield

Hi Maggie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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Verified Customer

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John Williams Fayetteville, NC

Nothing is perfect, but AHS pushes to make a difference .

1 year ago

Reply from American Home Shield

Hi John,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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Verified Customer

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Lourdes Taijeron Menifee, CA

Very professional and always follow-up service.

1 year ago

Reply from American Home Shield

Hi Lourdes, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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Hitesh West Lafayette, IN

Accessible and also very professional service. .

1 year ago

Reply from American Home Shield

Hi Hitesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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Alexis Nepomuceno Olympia, WA

Good customer service and follow through on projects.

1 year ago

Reply from American Home Shield

Hi Alexis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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Verified Customer

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Dawn Holldorf Sharpsburg, GA

We had a quick response time with this repair request.

1 year ago

Reply from American Home Shield

Hi Dawn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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Verified Customer

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M. Kish Arnold, CA

They've started using great service partners.

1 year ago

Reply from American Home Shield

Hi M. Kish,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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Verified Customer

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Eunice Tehachapi, CA

Prompt, efficient and the problem was solved I

1 year ago

Reply from American Home Shield

Hi Eunice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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Michael Gooden Columbia, MO

Excellent service fast response , ease of filing a claim

1 year ago

Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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Verified Customer

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Rick Deppen O'fallon, MO

They've been there for us every time we needed them.

1 year ago

Reply from American Home Shield

HI Rick,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Dec. 6th, 2022

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Verified Customer

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Colucci Independence, OH

The repair people were here the next day

1 year ago

Reply from American Home Shield

Hi Colucci, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 6th, 2022

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Verified Customer

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Ruth Newby Millbrook, AL

Never a bad experience. Always swift and professional help.

1 year ago

Reply from American Home Shield

Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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Kenya S Huggins Orangeburg, SC

Prompt Service!! One call that's all it took!!

1 year ago

Reply from American Home Shield

Hi Kenya, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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Verified Customer

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Natasha Coleman Portland, OR

Great coverage and professional service given

1 year ago

Reply from American Home Shield

Hi Natasha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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Verified Customer

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Wilma Clay Virginia Beach, VA

Mission accomplished. The repair was completed promptly.

1 year ago

Reply from American Home Shield

Hi Wilma, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

American Home Shield Reviews