American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Derricia Chattanooga, TN

My problem was fixed in no more than an hour

2 years ago

Reply from American Home Shield

Derricia, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jun. 22nd, 2023

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Verified Customer

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Catherine Stafford Chandler, AZ

My technicians showed up quickly and did a great job

2 years ago

Reply from American Home Shield

Catherine, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 22nd, 2023

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Verified Customer

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Tracey Rohus WA

How fast everything has gone. From first contact

2 years ago

Reply from American Home Shield

Dear Tracey, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 22nd, 2023

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Verified Customer

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Laura Birmingham, AL

Problem was resolved after second visit.

2 years ago

Reply from American Home Shield

Laura, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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John Rancho Cucamonga, CA

Convenient and easy to get our appliances repaired.

2 years ago

Reply from American Home Shield

John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Nicole Denver, CO

Great technician, service and timeliness

2 years ago

Reply from American Home Shield

Dear Nicole, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Angel Dallas, TX

The speed for services. And repairs were completed well.

2 years ago

Reply from American Home Shield

Angel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Bill Bixby, OK

Glad I had coverage when the problem with the AC arose

2 years ago

Reply from American Home Shield

Bill, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Kenneth Bixby, OK

I know everybody is busy. just need to know when I will be contacted; service 237193158

2 years ago

Reply from American Home Shield

Kenneth, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Astrophel

Prompt service, job done right on the first visit!!!

2 years ago

Reply from American Home Shield

Astrophel, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Kahletta Montgomery Washington, DC

Appreciate the professionalism and skills of

2 years ago

Reply from American Home Shield

Kahletta, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Vernon Lane Upper Marlboro, MD

Love the service and professionalism of the contractors!

2 years ago

Reply from American Home Shield

Hi Vernon, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Tim S.

Good service. Friendly and knowledgeable people.

2 years ago Edited June 29, 2023

Reply from American Home Shield

Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Stormie Schumacher

They kept me informed. The were friendly and efficient.

2 years ago

Reply from American Home Shield

Dear Stormie, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Gunner Keller, TX

He was professional and quick. Very happy with is company.

2 years ago

Reply from American Home Shield

Dear Gunner, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Molly Collett Jacksonville, FL

For the most part, response time is exceptional

2 years ago

Reply from American Home Shield

Molly, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Jennifer Peterson Lenoir, NC

Way better than the other company for value & service.

2 years ago

Reply from American Home Shield

Jennifer, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Angelo Reno, NV

Workers came on time and corrected the problem

2 years ago

Reply from American Home Shield

Angela, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Robert Smith Redford, MI

Like the services completely and at the time

2 years ago

Reply from American Home Shield

Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Angela Houston, TX

Not satisfied with the coverage. Everytime someone comes out they can't find anything wrong and if they do the warranty doesn't cover it.

2 years ago

Reply from American Home Shield

Dear Angela, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim

Jun. 21st, 2023

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Verified Customer

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Pastor Tony Peaks Suffolk, VA

Prompt service Good contractor and accessibility

2 years ago

Reply from American Home Shield

Pastor Tony, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Kelly Kenner, LA

Service is fine as is most contractors that are assigned.

2 years ago

Reply from American Home Shield

Kelly, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Monica Benion Springfield, MO

The company sent out was very good and the appt was relatively soon

2 years ago

Reply from American Home Shield

Monica, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 21st, 2023

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Verified Customer

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Mauricio Phoenix, AZ

Excelent customer service, efficient , sacung money

2 years ago

Reply from American Home Shield

Mauricio, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Dwight Athens, TX

Professional. Always provide good service

2 years ago

Reply from American Home Shield

Dear Dwight, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Ruth Fresno, CA

User-friendly website and nice professional staff

2 years ago

Reply from American Home Shield

Dear Ruth, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Gail Young Dover, DE

Usually quick and responsive. follows up.

2 years ago

Reply from American Home Shield

Gail, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Mary

Very nice, timely and answered all questions

2 years ago

Reply from American Home Shield

Dear Mary, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Sanjeev Cincinnati, OH

Service is timely manner, professionalism

2 years ago

Reply from American Home Shield

Dear Sanjeev, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Melinda Houston, TX

Convenient service. It’s easy to schedule online.

2 years ago

Reply from American Home Shield

Melinda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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L Rulon Phoenix, AZ

They have you work with CO. that send people who create issues so you have to call back.

2 years ago

Reply from American Home Shield

Dear L. Rulon, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim

Jun. 22nd, 2023

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Verified Customer

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Deb Baldino North Charleston, SC

Love AHS. They are professional and quick to respond.

2 years ago

Reply from American Home Shield

Deb, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 21st, 2023

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Verified Customer

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Kenneth Coleman West End, NC

Overall very professional!! Great skills

2 years ago Edited June 21, 2023

Reply from American Home Shield

Kenneth, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 20th, 2023

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Verified Customer

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Dorminey Talladega, AL

Quick service as well as professional! Great company

2 years ago

Reply from American Home Shield

Dear Dorminey, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 19th, 2023

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Verified Customer

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Larry Dallas, TX

Have provided repairable solutions to my problem.

2 years ago

Reply from American Home Shield

Larry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 15th, 2023

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Verified Customer

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john johnson Le Grand, CA

Good company fair price I would recommend

2 years ago

Reply from American Home Shield

Dear John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Kathy Maryland Heights, MO

I did not like the fact that I had to pay an additional $349.00 for the work that was done.

2 years ago

Reply from American Home Shield

Kathy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Gaston Quiroga Texarkana, TX

Solved my issues and they were easy to use

2 years ago

Reply from American Home Shield

Dear Gaston, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Tj Lake Havasu City, AZ

Been without A/C for a week now. Now they won’t cover a $2,500 part to fix it.

2 years ago

Reply from American Home Shield

Tj, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Jun. 16th, 2023

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Verified Customer

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Jill Dickson Las Vegas, NV

Convenient, trustworthy, timeliness,Helpful

2 years ago

Reply from American Home Shield

Dear Jill, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Michael Wilbanks-Bepko Dallas, TX

Quick & Easy to schedule services needed.

2 years ago

Reply from American Home Shield

Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Robert Geismar, LA

Quick service. Job done correctly. Save money

2 years ago

Reply from American Home Shield

Robert, Dear We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Janice

Quick reliable service at my fingertips.

2 years ago

Reply from American Home Shield

Janice, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Stanley Sanford, NC

Quick and helpful with the times I need to use the service.

2 years ago

Reply from American Home Shield

Stanley, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Debbie Cunningham Fayetteville, NC

Quick, efficient service. No complaints.

2 years ago

Reply from American Home Shield

Dear Debbie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Dawn Jett Chandler, AZ

I have had great service with every call I have scheduled

2 years ago

Reply from American Home Shield

Dear Dawn, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Russell Sonoma, CA

Fast response this time. And Northbay was good to work with.

2 years ago

Reply from American Home Shield

Russell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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J Wang

Excellent service. Great professionalism.

2 years ago

Reply from American Home Shield

J Wang, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jun. 16th, 2023

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Verified Customer

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Marva

They were very professional and experienced.

2 years ago

Reply from American Home Shield

Dear Marva, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 15th, 2023

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Verified Customer

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Hillary Colorado Springs, CO

Super easy and my AC was fixed in a day!

2 years ago

Reply from American Home Shield

Dear Hillary, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 15th, 2023

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