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American Home Shield Reviews

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8.9

Overall Score

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Ariel Austin, TX

Timeliness and problem resolution, service quality

2 years ago

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Reply from American Home Shield

Dear Ariel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Kaye Houston, TX

Excellent customer service and quick quality repair!!

2 years ago

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Reply from American Home Shield

Dear Kaye, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Robert Dallas, TX

Certified service techs. Ease of initiating a claim.

2 years ago

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Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 14th, 2023

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Chris

Easy to submit a claim with fast response.

2 years ago

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Reply from American Home Shield

Dear Chris, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Eleanor Winter Garden, FL

The technician was nice and very efficient.

2 years ago

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Reply from American Home Shield

Eleanor, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 9th, 2023

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Ray McDonald El Paso, TX

Excellent support from the AC / HVAC vendor. Thanks!

2 years ago

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Reply from American Home Shield

Ray, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 9th, 2023

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Heidi Hommel White Stone, VA

The repairs are done in a timely manner.

2 years ago

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Reply from American Home Shield

Dear Heidi, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 8th, 2023

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Georgia Benyk

Great technician. Knowledgeable, polite

2 years ago

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Reply from American Home Shield

Georgia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Sharon Lake Arrowhead, CA

Awesome job and very professional. Quick placement

2 years ago

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Reply from American Home Shield

Sharon, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Robert Bradenton, FL

On time. excellent service. clarified my situation.

2 years ago

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Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Randy Linker

My A/C was fixed in 2 days. Much appreciated.

2 years ago

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Reply from American Home Shield

Randy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 7th, 2023

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Arvin Terry

I received prompt response in regards to my claim.

2 years ago

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Reply from American Home Shield

Arvin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 7th, 2023

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Jorge Sierra Vista, AZ

Customer service and professionalism affordable

2 years ago

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Reply from American Home Shield

Dear Jorge, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Brandon Coleman Chalfont, PA

Able to find companies within our area to address any issues

2 years ago

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Reply from American Home Shield

Dear Brandon, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Johnny Castillo Triangle, VA

Prompt service and excellent resolution.

2 years ago

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Reply from American Home Shield

Dear Johnny, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Dave Seaver Lake Havasu City, AZ

Quick response and good contractors to solve the problem

2 years ago

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Reply from American Home Shield

Dear Dave, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 7th, 2023

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Matthew Harding Denver, CO

Fast, easy, and accessible. It helps with peace of mind.

2 years ago

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Reply from American Home Shield

Dear Matthew, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 7th, 2023

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Rabih Suki Sugar Land, TX

The repairs were done in a professional and timely manner

2 years ago

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Reply from American Home Shield

Rabih, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Jabbar Columbus, OH

The convenience of knowing there's a service

2 years ago

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Reply from American Home Shield

Dear Jabbar, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Anthony DeMeglio St. Cloud, FL

Ac Tek is fantastic, great customer service

2 years ago

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Reply from American Home Shield

Anthony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Clayton Schneider Decatur, AL

Fast response and resolution to our appliance failure.

2 years ago

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Reply from American Home Shield

Clayton, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Catherine

They responded quickly and professionally

2 years ago

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Reply from American Home Shield

Catherine, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Andrea Bernard

professional workers; quick response time

2 years ago

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Reply from American Home Shield

Andrea, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Nestor

Highly recommend best one and very affordable

2 years ago

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Reply from American Home Shield

Dear Nestor, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Renae Lincoln, NE

Easy to work with. Pleasant and knowledgeable people.

2 years ago

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Reply from American Home Shield

Renae, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Mary Claire Fresno, CA

Ease of making claim, peace of mind,,, rapic response

2 years ago

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Reply from American Home Shield

Mary, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 5th, 2023

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Linda Cook Newark, OH

On time & on task… Problem solved in shp

2 years ago

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Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

May. 31st, 2023

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Joetta Nixon TX

Taken care of my issues twice with no questions.

2 years ago

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Reply from American Home Shield

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

May. 31st, 2023

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Carla Martin Montgomery, AL

Prompt and easy to schedule my appointment.

2 years ago

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Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

May. 31st, 2023

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Louis McSwain Chattanooga, TN

So far, has been easy to file claims and get repairs done with no hassle.

2 years ago

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Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon.

Sincerely,

Kim

May. 31st, 2023

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Dwight Bradford Noblesville, IN

They showed up on time and got the job done

2 years ago

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Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Barbara Ciampini Greensburg, PA

I enjoy having a repair service on call.

2 years ago

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Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon.

Sincerely,

Kim

May. 31st, 2023

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Mark Baumann Houston, TX

AHS facilitated a quick recovery on our A/C issue

2 years ago

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Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Sandy Millican Charlotte, NC

Professional, knowledgeable, and very courteous

2 years ago

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Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Marla Oklahoma City, OK

Good customer service, coverage, timely repairs

2 years ago

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Reply from American Home Shield

Maria, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

May. 31st, 2023

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Michael WA

Good, prompt, and friendly service! AHS

2 years ago

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Reply from American Home Shield

Michael, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Arthur Louisville, NE

Prompt service when needed also value for service

2 years ago

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Reply from American Home Shield

Arthur, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Cecilio Denver, CO

I like AHS because I know I can depend on them!

2 years ago

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Reply from American Home Shield

Hi Cecilio, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. ​Sincerely,​Mariah

May. 30th, 2023

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Luladey

Highly recommend!!! Amazing experience and problems solved.

2 years ago

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Reply from American Home Shield

Luladey, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 26th, 2023

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Joan Tulsa, OK

came at the time needed and did the work

2 years ago

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Reply from American Home Shield

Joan,
Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 26th, 2023

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Vijitha Chekuri Issaquah, WA

Great response times and service effectiveness.

2 years ago

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Reply from American Home Shield

Hi Vijitha, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

May. 25th, 2023

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Hugo Dublin, OH

Great and prompt service. Work to resolve issues fairly

2 years ago

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Reply from American Home Shield

Dear Hugo, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ​

May. 25th, 2023

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Miguel New York, NY

Very professional and help you want your situation.

2 years ago

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Reply from American Home Shield

Dear Miguel, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. ​
Sincerely,​
Mariah

May. 25th, 2023

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Jack San Angelo, TX

The service was great. They new what they was doing.

2 years ago

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Reply from American Home Shield

Thanks, Jack. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.​
Sincerely,
Mariah

May. 25th, 2023

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Janae Fulmore Fayetteville, NC

My experience is top notch every time I file a claim.

2 years ago

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Reply from American Home Shield

HiJanae, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. ​
Sincerely,​
Mariah

May. 25th, 2023

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Ellis Visalia, CA

Great job. All repairs were done with out any issues.

2 years ago

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Reply from American Home Shield

Ellis, on behalf of American Home Shield, I would like to thank you for using us for repairs, your feedback is appreciated. We’ll be here when you need us. ​
Thanks again,​
Mariah

May. 25th, 2023

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Gary Martin

Great customer service. You can call or jump online.

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Marilee Brewer

Excellent easy service. They connected me!

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Andrea Sarasota, FL

all good. They service was fast and professional.

2 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Judy Lynchburg, VA

Sometimes difficult to communicate with agents --- language barrier.

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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