American Home Shield: Read 34,908 User Reviews From Real Homeowners

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Verified Customer

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Kenneth Coleman West End, NC

Overall very professional!! Great skills

3 years ago Edited June 21, 2023

Reply from American Home Shield

Kenneth, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 20th, 2023

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Verified Customer

star star star star star

Dorminey Talladega, AL

Quick service as well as professional! Great company

3 years ago

Reply from American Home Shield

Dear Dorminey, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 19th, 2023

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Verified Customer

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Larry Dallas, TX

Have provided repairable solutions to my problem.

3 years ago

Reply from American Home Shield

Larry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 15th, 2023

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Verified Customer

star star star star star

john johnson Le Grand, CA

Good company fair price I would recommend

3 years ago

Reply from American Home Shield

Dear John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Kathy Maryland Heights, MO

I did not like the fact that I had to pay an additional $349.00 for the work that was done.

3 years ago

Reply from American Home Shield

Kathy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Gaston Quiroga Texarkana, TX

Solved my issues and they were easy to use

3 years ago

Reply from American Home Shield

Dear Gaston, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Tj Lake Havasu City, AZ

Been without A/C for a week now. Now they won’t cover a $2,500 part to fix it.

3 years ago

Reply from American Home Shield

Tj, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Jun. 16th, 2023

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Verified Customer

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Jill Dickson Las Vegas, NV

Convenient, trustworthy, timeliness,Helpful

3 years ago

Reply from American Home Shield

Dear Jill, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Michael Wilbanks-Bepko Dallas, TX

Quick & Easy to schedule services needed.

3 years ago

Reply from American Home Shield

Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Robert Geismar, LA

Quick service. Job done correctly. Save money

3 years ago

Reply from American Home Shield

Robert, Dear We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Janice

Quick reliable service at my fingertips.

3 years ago

Reply from American Home Shield

Janice, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Stanley Sanford, NC

Quick and helpful with the times I need to use the service.

3 years ago

Reply from American Home Shield

Stanley, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Debbie Cunningham Fayetteville, NC

Quick, efficient service. No complaints.

3 years ago

Reply from American Home Shield

Dear Debbie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Dawn Jett Chandler, AZ

I have had great service with every call I have scheduled

3 years ago

Reply from American Home Shield

Dear Dawn, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Russell Sonoma, CA

Fast response this time. And Northbay was good to work with.

3 years ago

Reply from American Home Shield

Russell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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J Wang

Excellent service. Great professionalism.

3 years ago

Reply from American Home Shield

J Wang, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Jun. 16th, 2023

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Verified Customer

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Marva

They were very professional and experienced.

3 years ago

Reply from American Home Shield

Dear Marva, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 15th, 2023

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Verified Customer

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Hillary Colorado Springs, CO

Super easy and my AC was fixed in a day!

3 years ago

Reply from American Home Shield

Dear Hillary, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 15th, 2023

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Verified Customer

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Ariel Austin, TX

Timeliness and problem resolution, service quality

3 years ago

Reply from American Home Shield

Dear Ariel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Kaye Houston, TX

Excellent customer service and quick quality repair!!

3 years ago

Reply from American Home Shield

Dear Kaye, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Robert Dallas, TX

Certified service techs. Ease of initiating a claim.

3 years ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Chris

Easy to submit a claim with fast response.

3 years ago

Reply from American Home Shield

Dear Chris, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Eleanor Winter Garden, FL

The technician was nice and very efficient.

3 years ago

Reply from American Home Shield

Eleanor, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 9th, 2023

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Verified Customer

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Ray McDonald El Paso, TX

Excellent support from the AC / HVAC vendor. Thanks!

3 years ago

Reply from American Home Shield

Ray, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 9th, 2023

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Verified Customer

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Heidi Hommel White Stone, VA

The repairs are done in a timely manner.

3 years ago

Reply from American Home Shield

Dear Heidi, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 8th, 2023

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Verified Customer

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Georgia Benyk

Great technician. Knowledgeable, polite

3 years ago

Reply from American Home Shield

Georgia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Sharon Lake Arrowhead, CA

Awesome job and very professional. Quick placement

3 years ago

Reply from American Home Shield

Sharon, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Robert Bradenton, FL

On time. excellent service. clarified my situation.

3 years ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Randy Linker

My A/C was fixed in 2 days. Much appreciated.

3 years ago

Reply from American Home Shield

Randy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Arvin Terry

I received prompt response in regards to my claim.

3 years ago

Reply from American Home Shield

Arvin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Jorge Sierra Vista, AZ

Customer service and professionalism affordable

3 years ago

Reply from American Home Shield

Dear Jorge, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Brandon Coleman Chalfont, PA

Able to find companies within our area to address any issues

3 years ago

Reply from American Home Shield

Dear Brandon, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Johnny Castillo Triangle, VA

Prompt service and excellent resolution.

3 years ago

Reply from American Home Shield

Dear Johnny, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Dave Seaver Lake Havasu City, AZ

Quick response and good contractors to solve the problem

3 years ago

Reply from American Home Shield

Dear Dave, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Matthew Harding Denver, CO

Fast, easy, and accessible. It helps with peace of mind.

3 years ago

Reply from American Home Shield

Dear Matthew, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Rabih Suki Sugar Land, TX

The repairs were done in a professional and timely manner

3 years ago

Reply from American Home Shield

Rabih, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Verified Customer

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Jabbar Columbus, OH

The convenience of knowing there's a service

3 years ago

Reply from American Home Shield

Dear Jabbar, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Anthony DeMeglio St. Cloud, FL

Ac Tek is fantastic, great customer service

3 years ago

Reply from American Home Shield

Anthony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Clayton Schneider Decatur, AL

Fast response and resolution to our appliance failure.

3 years ago

Reply from American Home Shield

Clayton, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Catherine

They responded quickly and professionally

3 years ago

Reply from American Home Shield

Catherine, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Andrea Bernard

professional workers; quick response time

3 years ago

Reply from American Home Shield

Andrea, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Nestor

Highly recommend best one and very affordable

3 years ago

Reply from American Home Shield

Dear Nestor, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Renae Lincoln, NE

Easy to work with. Pleasant and knowledgeable people.

3 years ago

Reply from American Home Shield

Renae, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Verified Customer

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Mary Claire Fresno, CA

Ease of making claim, peace of mind,,, rapic response

3 years ago

Reply from American Home Shield

Mary, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 5th, 2023

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Verified Customer

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Linda Cook Newark, OH

On time & on task… Problem solved in shp

3 years ago

Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

May. 31st, 2023

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Verified Customer

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Joetta Nixon TX

Taken care of my issues twice with no questions.

3 years ago

Reply from American Home Shield

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Carla Martin Montgomery, AL

Prompt and easy to schedule my appointment.

3 years ago

Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Louis McSwain Chattanooga, TN

So far, has been easy to file claims and get repairs done with no hassle.

3 years ago

Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Dwight Bradford Noblesville, IN

They showed up on time and got the job done

3 years ago

Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Barbara Ciampini Greensburg, PA

I enjoy having a repair service on call.

3 years ago

Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon.

Sincerely,

Kim

May. 31st, 2023

American Home Shield Reviews