American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Willie Manuel East Saint Louis, IL

Excellent customer service along with a good tech service

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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John kappel Katy, TX

They do exactly what I expect in a timely manner

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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B. Poyner Chandler, AZ

They have followed through with every repair

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Blanco Lafayette, LA

easy to use, always fast and good service providers

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Miranda Wilder

They fulfilled my request in a timely manner

2 years ago Edited January 10, 2024

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Robert A Krupitzer Aurora, OH

There were no delays and the repair was seemless.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Belle E Warren Kennedyville, MD

Accountable, reliable. So glad I have them for my repairs.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Michele Tielemans Holly Springs, NC

I think they are fairly easy to work with

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Michael Chickasha, OK

It has been nice doing business with them

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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DESHUNDA SANDERS Brandon, MS

I like how quickly they get your claim filed.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Jack M Pena Arlington, TX

The technician was very knowledgeable and professional.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Janet miller Olathe, KS

They were proficient, friendly & fixed the problem

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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roberta dixon Kansas City, MO

on time,job well done, professional service

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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James E Woods Chicago, IL

Rush heating was timely and professional

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Janes Valencia, CA

Very responsive to calls and service provider.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Corey Lee Saranac, MI

The broken appliance issue was fix/replaced very quickly.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Castillo Lubbock, TX

Customer service, good presentation, organized and quick.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Ann Desoto Bowie, MD

Quick service and great customer service.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Mary khalil La Mirada, CA

The repair I asked for was completed in a timely manner

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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jennifer Oceanside, CA

the techs did well, professional and efficient

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Clementine Sullivan Covington, LA

Service techs are always professional and do a great job.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Shannon Richton Park, IL

Timeliness, no hassle wait, courteous customer service

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Marilyn Mason Weatherford, TX

Timely response and resolution, professional

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Dawn Treganza Milford, MI

Saved me $700 by repairing my GE refrigerator

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Mike Wenatchee, WA

Great custermer service and very good service overall

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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CLEVELAND HOUSER Goodlettsville, TN

They have always taken care of my repair needs.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Greg Lowe DE Soto, KS

Professional and friendly and acted quickly

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Darell Jerry Inglewood, CA

Ease of filing for service; promptness of service

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Marie Deshommes Fort Lauderdale, FL

Professional and very helpful in time of need

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Peter Hartly, DE

fast service, quick assigned contractors, good work

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Cheryl Cook Bakersfield, CA

The companies they contract with are excellent!

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Genesis Riverview, FL

Professional, on time and fixed whatever the issue was.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Ron Papillon Sparks, NV

Efficient and professional handling of my situation

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Donnie Zelaya Noblesville, IN

Easy to navigate website. Quick resolution of my issues

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Mona Herrada Plainfield, IL

Getting the company out quick to service you.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Juanita Saunders Dayton, OH

I couldn't believe how quickly my problem was resolved!!!

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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James Frazier Saint Marys, GA

Fast service very professional people very friendly

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Nicola A Willis Raleigh, NC

Professional and friendly, resolved my issues quickly.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Patricia Lowe Maricopa, AZ

I have been able to get my needs met. Very happy with the service.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Jan S Wells Slidell, LA

Ease of use, & communitcation. Washer guy was terrific, plumbers were ok.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Angela Philadelphia, PA

Very Professional but the available times do not work for all schedules

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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GARY BARBIERI

their subcontractor was punctional and knowablige

2 years ago Edited January 10, 2024

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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FREDERICA SPERLING Ventnor City, NJ

They are ok when you need service and get reliable service people

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Joseph G Carley Midlothian, TX

Good job but took a week to return to finish job with followup visit.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Larry W Crawford Kingsport, TN

They are very prompt in response time. and do what they are sup[posed to.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Dane Anderson Plano, TX

response times vary - follow up is sporadic and sometimes inaccurate

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Nov. 5th, 2022

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Verified Customer

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Julie Kreider Hurricane, UT

No response to service request in over 2 weeks even though you already charged my credit card.Poor communication,you suck

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Nov. 4th, 2022

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Verified Customer

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GARY HANSON Apple Valley, CA

I have still not had service completed after 3 weeks. Have a refrigerator not working after 3+ weeks.

2 years ago

Reply from American Home Shield

Hi Gary,
I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Nov. 3rd, 2022

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Verified Customer

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ROBERTA DAVIS Philadelphia, PA

They need to bring back when they allow people to select the items they want covered.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 9th, 2022

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Verified Customer

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Becky Ames Beaumont, TX

Been long time AHS customer and in recent years they seem to question or fight paying for a repair.

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 9th, 2022

American Home Shield Reviews