American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Ariel Austin, TX

Timeliness and problem resolution, service quality

2 years ago

Reply from American Home Shield

Dear Ariel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Kaye Houston, TX

Excellent customer service and quick quality repair!!

2 years ago

Reply from American Home Shield

Dear Kaye, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Robert Dallas, TX

Certified service techs. Ease of initiating a claim.

2 years ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 14th, 2023

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Verified Customer

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Chris

Easy to submit a claim with fast response.

2 years ago

Reply from American Home Shield

Dear Chris, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 15th, 2023

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Verified Customer

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Eleanor Winter Garden, FL

The technician was nice and very efficient.

2 years ago

Reply from American Home Shield

Eleanor, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jun. 9th, 2023

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Verified Customer

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Ray McDonald El Paso, TX

Excellent support from the AC / HVAC vendor. Thanks!

2 years ago

Reply from American Home Shield

Ray, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 9th, 2023

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Verified Customer

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Heidi Hommel White Stone, VA

The repairs are done in a timely manner.

2 years ago

Reply from American Home Shield

Dear Heidi, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 8th, 2023

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Verified Customer

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Georgia Benyk

Great technician. Knowledgeable, polite

2 years ago

Reply from American Home Shield

Georgia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Sharon Lake Arrowhead, CA

Awesome job and very professional. Quick placement

2 years ago

Reply from American Home Shield

Sharon, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Robert Bradenton, FL

On time. excellent service. clarified my situation.

2 years ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Randy Linker

My A/C was fixed in 2 days. Much appreciated.

2 years ago

Reply from American Home Shield

Randy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Arvin Terry

I received prompt response in regards to my claim.

2 years ago

Reply from American Home Shield

Arvin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Jorge Sierra Vista, AZ

Customer service and professionalism affordable

2 years ago

Reply from American Home Shield

Dear Jorge, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Brandon Coleman Chalfont, PA

Able to find companies within our area to address any issues

2 years ago

Reply from American Home Shield

Dear Brandon, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Johnny Castillo Triangle, VA

Prompt service and excellent resolution.

2 years ago

Reply from American Home Shield

Dear Johnny, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Dave Seaver Lake Havasu City, AZ

Quick response and good contractors to solve the problem

2 years ago

Reply from American Home Shield

Dear Dave, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Matthew Harding Denver, CO

Fast, easy, and accessible. It helps with peace of mind.

2 years ago

Reply from American Home Shield

Dear Matthew, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Rabih Suki Sugar Land, TX

The repairs were done in a professional and timely manner

2 years ago

Reply from American Home Shield

Rabih, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Verified Customer

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Jabbar Columbus, OH

The convenience of knowing there's a service

2 years ago

Reply from American Home Shield

Dear Jabbar, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Anthony DeMeglio St. Cloud, FL

Ac Tek is fantastic, great customer service

2 years ago

Reply from American Home Shield

Anthony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Clayton Schneider Decatur, AL

Fast response and resolution to our appliance failure.

2 years ago

Reply from American Home Shield

Clayton, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 7th, 2023

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Verified Customer

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Catherine

They responded quickly and professionally

2 years ago

Reply from American Home Shield

Catherine, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Andrea Bernard

professional workers; quick response time

2 years ago

Reply from American Home Shield

Andrea, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Nestor

Highly recommend best one and very affordable

2 years ago

Reply from American Home Shield

Dear Nestor, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Renae Lincoln, NE

Easy to work with. Pleasant and knowledgeable people.

2 years ago

Reply from American Home Shield

Renae, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 7th, 2023

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Verified Customer

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Mary Claire Fresno, CA

Ease of making claim, peace of mind,,, rapic response

2 years ago

Reply from American Home Shield

Mary, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.

Jun. 5th, 2023

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Verified Customer

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Linda Cook Newark, OH

On time & on task… Problem solved in shp

2 years ago

Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

May. 31st, 2023

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Verified Customer

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Joetta Nixon TX

Taken care of my issues twice with no questions.

2 years ago

Reply from American Home Shield

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Carla Martin Montgomery, AL

Prompt and easy to schedule my appointment.

2 years ago

Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Louis McSwain Chattanooga, TN

So far, has been easy to file claims and get repairs done with no hassle.

2 years ago

Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Dwight Bradford Noblesville, IN

They showed up on time and got the job done

2 years ago

Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Barbara Ciampini Greensburg, PA

I enjoy having a repair service on call.

2 years ago

Reply from American Home Shield

We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Mark Baumann Houston, TX

AHS facilitated a quick recovery on our A/C issue

2 years ago

Reply from American Home Shield

Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Sandy Millican Charlotte, NC

Professional, knowledgeable, and very courteous

2 years ago

Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Marla Oklahoma City, OK

Good customer service, coverage, timely repairs

2 years ago

Reply from American Home Shield

Maria, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Michael WA

Good, prompt, and friendly service! AHS

2 years ago

Reply from American Home Shield

Michael, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Arthur Louisville, NE

Prompt service when needed also value for service

2 years ago

Reply from American Home Shield

Arthur, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Cecilio Denver, CO

I like AHS because I know I can depend on them!

2 years ago

Reply from American Home Shield

Hi Cecilio, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely,Mariah

May. 30th, 2023

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Verified Customer

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Luladey

Highly recommend!!! Amazing experience and problems solved.

2 years ago

Reply from American Home Shield

Luladey, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 26th, 2023

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Verified Customer

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Joan Tulsa, OK

came at the time needed and did the work

2 years ago

Reply from American Home Shield

Joan,
Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 26th, 2023

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Verified Customer

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Vijitha Chekuri Issaquah, WA

Great response times and service effectiveness.

2 years ago

Reply from American Home Shield

Hi Vijitha, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

May. 25th, 2023

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Verified Customer

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Hugo Dublin, OH

Great and prompt service. Work to resolve issues fairly

2 years ago

Reply from American Home Shield

Dear Hugo, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May. 25th, 2023

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Verified Customer

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Miguel New York, NY

Very professional and help you want your situation.

2 years ago

Reply from American Home Shield

Dear Miguel, we greatly appreciate your loyalty to us, and thank you again for sharing your experience.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Jack San Angelo, TX

The service was great. They new what they was doing.

2 years ago

Reply from American Home Shield

Thanks, Jack. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Janae Fulmore Fayetteville, NC

My experience is top notch every time I file a claim.

2 years ago

Reply from American Home Shield

HiJanae, we greatly appreciate your loyalty to us, and thank you again for sharing your experience.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Ellis Visalia, CA

Great job. All repairs were done with out any issues.

2 years ago

Reply from American Home Shield

Ellis, on behalf of American Home Shield, I would like to thank you for using us for repairs, your feedback is appreciated. We’ll be here when you need us.
Thanks again,
Mariah

May. 25th, 2023

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Verified Customer

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Gary Martin

Great customer service. You can call or jump online.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Marilee Brewer

Excellent easy service. They connected me!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Andrea Sarasota, FL

all good. They service was fast and professional.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Judy Lynchburg, VA

Sometimes difficult to communicate with agents --- language barrier.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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