American Home Shield: Read 34,888 User Reviews From Real Homeowners

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Verified Customer

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Michael WA

Good, prompt, and friendly service! AHS

2 years ago

Reply from American Home Shield

Michael, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Arthur Louisville, NE

Prompt service when needed also value for service

2 years ago

Reply from American Home Shield

Arthur, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Cecilio Denver, CO

I like AHS because I know I can depend on them!

2 years ago

Reply from American Home Shield

Hi Cecilio, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely,Mariah

May. 30th, 2023

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Verified Customer

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Luladey

Highly recommend!!! Amazing experience and problems solved.

2 years ago

Reply from American Home Shield

Luladey, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 26th, 2023

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Verified Customer

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Joan Tulsa, OK

came at the time needed and did the work

2 years ago

Reply from American Home Shield

Joan,
Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 26th, 2023

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Verified Customer

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Vijitha Chekuri Issaquah, WA

Great response times and service effectiveness.

2 years ago

Reply from American Home Shield

Hi Vijitha, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

May. 25th, 2023

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Verified Customer

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Hugo Dublin, OH

Great and prompt service. Work to resolve issues fairly

2 years ago

Reply from American Home Shield

Dear Hugo, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May. 25th, 2023

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Verified Customer

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Miguel New York, NY

Very professional and help you want your situation.

2 years ago

Reply from American Home Shield

Dear Miguel, we greatly appreciate your loyalty to us, and thank you again for sharing your experience.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Jack San Angelo, TX

The service was great. They new what they was doing.

2 years ago

Reply from American Home Shield

Thanks, Jack. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Janae Fulmore Fayetteville, NC

My experience is top notch every time I file a claim.

2 years ago

Reply from American Home Shield

HiJanae, we greatly appreciate your loyalty to us, and thank you again for sharing your experience.
Sincerely,
Mariah

May. 25th, 2023

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Verified Customer

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Ellis Visalia, CA

Great job. All repairs were done with out any issues.

2 years ago

Reply from American Home Shield

Ellis, on behalf of American Home Shield, I would like to thank you for using us for repairs, your feedback is appreciated. We’ll be here when you need us.
Thanks again,
Mariah

May. 25th, 2023

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Verified Customer

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Gary Martin

Great customer service. You can call or jump online.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Marilee Brewer

Excellent easy service. They connected me!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Andrea Sarasota, FL

all good. They service was fast and professional.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Judy Lynchburg, VA

Sometimes difficult to communicate with agents --- language barrier.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Charlotte CA

I had no issues, everyone was very professional

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Yvette Armentrout Overland Park, KS

My ac went out and they sent a great company out to fix it

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Juan Parrilla Kissimmee, FL

Love the promptness of service and its quality.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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J L Persons

Quick response to assign company to resolve my issues

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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B R Baltimore, MD

The plumbing issue finally worked out, plumber sent proof insurance

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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jim cortese Girard, OH

Fast and friendly service. No hassles at all.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Margarita Gutierrez

Customer service; pricing and quality repairs

2 years ago

Reply from American Home Shield

Hi Margarita, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah

May. 24th, 2023

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Verified Customer

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Terence Simon Houston, TX

Service was quick. Problem fixed on the first try.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Alston Borrel Orange Park, FL

Great company- offering an extremely valuable service.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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papapjblack Bacon Cartersville, GA

Excellent service..Great and professional

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Steve Houston, TX

Excellent local sales representative. Good service.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Michael Duncan, OK

They were very good website is easy to use

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Teri Johnson Leavenworth, WA

Prompt response times and good local service providers.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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ZINETTA R. BAKER Sanford, FL

Timeliness of service is a GREAT asset of this home warranty plan.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Verified Customer

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Lue Margate, FL

She provided the information i needed about my refrigerator

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Peter Springfield, MA

Overall good, just took a long time for a tech to be assigned

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Imran Phoenix, AZ

Not ready to listen to customer and understand the problem . Always quoting pre learned information and not solving customer problems

2 years ago

Reply from American Home Shield

Hi Imran, Your review is concerning to me, and I’d like to know more about it. I will contact you from American Home Shield so I can investigate this further.

May. 25th, 2023

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Verified Customer

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Cheri Harker Heights, TX

I like the speed in which the people come out.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Verified Customer

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Ted Laredo, TX

Fast response and ease of scheduling a repair.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Victoria Erie, CO

Prompt response for service. Reliable service providers.

2 years ago

Reply from American Home Shield

Hi Victoria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2023

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Verified Customer

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Gail Springfield, OH

Professionalism and good customer service.

2 years ago

Reply from American Home Shield

Hi Gail, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 19th, 2023

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Verified Customer

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Todd Columbia, MO

I gotten the service I need quickly, as in a few days.

2 years ago

Reply from American Home Shield

Hi Todd, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 19th, 2023

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Verified Customer

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Jon Schroeder Vancouver, WA

Great program and would highly reccomend.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 18th, 2023

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Verified Customer

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Christine Denver, CO

See comments below . Excellent service and great investment.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 18th, 2023

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Verified Customer

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Sharmane S Charlotte, NC

Ease of placing a service request and service updates.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 18th, 2023

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Verified Customer

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Mylah Baton Rouge, LA

Like the service but dislike the cost! They are pricing seniors out.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 18th, 2023

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Verified Customer

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Frederick Alpharetta, GA

Quick response and professional service people.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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William Norris Charlotte, NC

Fast service dependable technicians reasonably priced

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Angelica Boca Raton, FL

Excelent and very professional attention!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Latisha Chicago, IL

They knew what the problem was and fixed it successfully.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Anthony Dayton, OH

Still waiting on my service to be scheduled and completed.It’s like pulling teeth after they get paid. 2 nd time we paid and no one ever show up

2 years ago

Reply from American Home Shield

Anthony, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023

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Verified Customer

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Pamela Richmond, VA

Good service for the money paid every month.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Harlon Norse

Contractors gouge customer for uncovered repairs. Kills any savings from the warranty service.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Karen Wooten El Mirage, AZ

Home shield has always been there when I need them.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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Becky Carter Plezia Bridgeville, PA

Great value for your money. Peace of mind.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

American Home Shield Reviews