American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Charlotte CA

I had no issues, everyone was very professional

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Yvette Armentrout Overland Park, KS

My ac went out and they sent a great company out to fix it

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Juan Parrilla Kissimmee, FL

Love the promptness of service and its quality.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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J L Persons

Quick response to assign company to resolve my issues

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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B R Baltimore, MD

The plumbing issue finally worked out, plumber sent proof insurance

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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jim cortese Girard, OH

Fast and friendly service. No hassles at all.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Margarita Gutierrez

Customer service; pricing and quality repairs

2 years ago

Reply from American Home Shield

Hi Margarita, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah

May. 24th, 2023

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Verified Customer

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Terence Simon Houston, TX

Service was quick. Problem fixed on the first try.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Alston Borrel Orange Park, FL

Great company- offering an extremely valuable service.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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papapjblack Bacon Cartersville, GA

Excellent service..Great and professional

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Steve Houston, TX

Excellent local sales representative. Good service.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Michael Duncan, OK

They were very good website is easy to use

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Teri Johnson Leavenworth, WA

Prompt response times and good local service providers.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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ZINETTA R. BAKER Sanford, FL

Timeliness of service is a GREAT asset of this home warranty plan.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Verified Customer

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Lue Margate, FL

She provided the information i needed about my refrigerator

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Peter Springfield, MA

Overall good, just took a long time for a tech to be assigned

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Imran Phoenix, AZ

Not ready to listen to customer and understand the problem . Always quoting pre learned information and not solving customer problems

2 years ago

Reply from American Home Shield

Hi Imran, Your review is concerning to me, and I’d like to know more about it. I will contact you from American Home Shield so I can investigate this further.

May. 25th, 2023

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Verified Customer

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Cheri Harker Heights, TX

I like the speed in which the people come out.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Verified Customer

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Ted Laredo, TX

Fast response and ease of scheduling a repair.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Victoria Erie, CO

Prompt response for service. Reliable service providers.

2 years ago

Reply from American Home Shield

Hi Victoria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2023

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Verified Customer

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Gail Springfield, OH

Professionalism and good customer service.

2 years ago

Reply from American Home Shield

Hi Gail, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 19th, 2023

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Verified Customer

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Todd Columbia, MO

I gotten the service I need quickly, as in a few days.

2 years ago

Reply from American Home Shield

Hi Todd, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 19th, 2023

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Verified Customer

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Jon Schroeder Vancouver, WA

Great program and would highly reccomend.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 18th, 2023

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Verified Customer

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Christine Denver, CO

See comments below . Excellent service and great investment.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 18th, 2023

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Verified Customer

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Sharmane S Charlotte, NC

Ease of placing a service request and service updates.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 18th, 2023

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Verified Customer

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Mylah Baton Rouge, LA

Like the service but dislike the cost! They are pricing seniors out.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 18th, 2023

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Verified Customer

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Frederick Alpharetta, GA

Quick response and professional service people.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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William Norris Charlotte, NC

Fast service dependable technicians reasonably priced

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Angelica Boca Raton, FL

Excelent and very professional attention!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Latisha Chicago, IL

They knew what the problem was and fixed it successfully.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Anthony Dayton, OH

Still waiting on my service to be scheduled and completed.It’s like pulling teeth after they get paid. 2 nd time we paid and no one ever show up

2 years ago

Reply from American Home Shield

Anthony, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023

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Verified Customer

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Pamela Richmond, VA

Good service for the money paid every month.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Harlon Norse

Contractors gouge customer for uncovered repairs. Kills any savings from the warranty service.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Karen Wooten El Mirage, AZ

Home shield has always been there when I need them.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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Becky Carter Plezia Bridgeville, PA

Great value for your money. Peace of mind.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Melissa Portales, NM

They get repairs done quickly even in my small rural town

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Verified Customer

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Stephen

When I have a need for a repair, I need service right away and not 24/48 hours later.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Debra Mata Kennewick, WA

Very satisfied with technician, very friendly & efficient.

2 years ago Edited May 24, 2023

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Mandy Meloon

It has been nothing but a struggle to get a home repair completed. The contractors never complete a job and they are unprofessional and difficult.

2 years ago

Reply from American Home Shield

Mandy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023

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Verified Customer

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Dock Birmingham, AL

Good prompt response. Very professional service.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Verified Customer

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Harold

Customer service is Great, and the repairs were Great.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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Daniel Compean Richmond, TX

Coverage and professional services all the time.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Verified Customer

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Kenneth Minneapolis, MN

Awesome service and very prompt. Highly recommend

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Sri K Round Rock, TX

I recently bought the warranty and went through lot of hazzle for my first claim and they always try to find something to deny the claim.

2 years ago

Reply from American Home Shield

Hi Sri K, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023

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Verified Customer

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Peter Goldstein Ashburn, VA

like that the work gets done the first time.

2 years ago Edited October 27, 2023

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Verified Customer

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Oscar Gomez Las Vegas, NV

Quickness and easiness in putting in a service request

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Oscar, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Irene Dennie Richmond, CA

Excellent service....prompt and issue resolved.

2 years ago Edited October 19, 2023

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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CLIFFORD San Angelo, TX

It delivers when you call with a problem

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Clifford, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

May. 25th, 2023

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Verified Customer

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REBECCA New York, NY

was easy to get appointment and updated me on progress

2 years ago Edited January 10, 2024

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 15th, 2023

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Verified Customer

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joseph a rogers Lakeland, FL

The representative s did a great job. Thanks

2 years ago

Reply from American Home Shield

Hi Joseph,
Thank you for your feedback!

Jan. 12th, 2023

American Home Shield Reviews