American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Delores White Las Vegas, NV

Fair price and quick service. Makes repairs less stressfull

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Keith Drozd Nolanville, TX

They offer responsive, quick, effective service.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Monique Wilson Savannah, GA

Savings they made sure we were taken care of .

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Francois Wise Moreno Valley, CA

Reliable and the people they send to fix things are good

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Ron Sterchi Columbia, MO

Great value, very responsive, fast fix, clear followup

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Vanessa Tampa, FL

Responds quickly to requests for service

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Grace Simmons Elizabeth City, NC

Prompt responses. Ease of making a claim.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Candace DuRegger Oklahoma City, OK

Responsive and clearly articulate my coverage options.

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Ashleigh Matthias Oklahoma City, OK

Quick response time, easy to use website

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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MYRNA MINTON-KUHNS Madisonville, KY

The issue was resolved in a timely manner

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Ofelia Gonzalez LA Habra, CA

The service was great. The end result was positive

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Austen David Conniff Clinton Township, MI

They resolved my problem very quickly and completely

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Kathy Goldstein Lafayette, CO

HS takes care of business, never a hassle.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Yolanda V Dunn Aurora, IL

Professional experience observed during repairs.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Ghada Mohamedaly

They got the job done quickly and professionally.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

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Verified Customer

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Carol Peach Independence, MO

Easy process, good communication, on time, fixed issue

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Sean Hogan Gilberts, IL

Great coverage and they understand your needs

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Barbara Schwebke Lancaster, CA

Extremely good service and done quickly.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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RACHEL M FLORES Sacramento, CA

Worked as advertised. Partner companies are excellent.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Greg Belcher

Because they are good at fixing my problems

2 years ago Edited October 6, 2022

Reply from American Home Shield

Hi Greg, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

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Verified Customer

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wayne smith Chantilly, VA

The plumber assigned was excellent. Very Knowledgeable.

2 years ago

Reply from American Home Shield

Hi Wayne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

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Verified Customer

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Lorraine Bernard Fort Pierce, FL

Fixed the problem in a short about of time.

2 years ago

Reply from American Home Shield

Hi Lorraine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

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Verified Customer

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Sheila Sciachitano Des Moines, IA

Process was smooth and work was completed.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

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Verified Customer

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Jose Madrueno Saint Johns, AZ

I'm very satisfied with the service on my A/c

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Judy Bugarin San Jose, CA

Service was fast and the job was done well.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Marshall Moses Fairless Hills, PA

i was told that my wholecentralairwouldnot be covered becase it would cost,to muchthisis afteripaid.

2 years ago

Reply from American Home Shield

Hi Marshall,

I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 7th, 2022

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Verified Customer

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Stacey Ushery-Wright Lancaster, SC

The company always puts band aids on my problems but does not truly fix the problem

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 11th, 2022

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Verified Customer

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Cameron Kolle Mesa, AZ

Not so great with resolving issues with customer complaints. Had to have calls escalated

2 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 12th, 2022

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Verified Customer

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Beth Larsen Olathe, KS

Most experiences have been great. Fast service, good partner companies.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Judy Gordon Spring, TX

Plumbers Edge Water was amazing! My best experience ever with Home Warranty.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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Lythia Randall Suffolk, VA

Efficient service; technology infrastructure; good coverage options

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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STEPHANIE J HUDON Bryan, TX

leak inspector could have come faster but it was less than 10 days

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

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Verified Customer

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Carrie Bates Sacramento, CA

the company always finds a way to no cover item. They also will keep repairing an HVAC that needs to be replaced

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 6th, 2022

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Verified Customer

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Eleanor Anderson Marion, KS

They were able to find a company to get the job done fast!

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Pamela Malone Chardon, OH

The scheduling, the communication, the technician

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Cori Chaker Liberty Lake, WA

Timely service and coverage of every claim I've had

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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WILLIAM HOLT Scottsdale, AZ

They provide the service they promise at a reasonable price

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Hajra M Masood Sacramento, CA

the technicians are alway very professional.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Jim biselli Graeagle, CA

Received service quickly and problem was fully resolved

2 years ago

Reply from American Home Shield

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Verified Customer

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Sandra San Antonio, TX

Totally professional, quick response from repair company!!

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Carol Claussen Sun City West, AZ

Responsive, quick, pleasant, knowledgeable

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Alicia Hammond Waukegan, IL

Excellent service, fast service, excellent customerservice

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Hugh Headrick Foley, AL

Made sure I was fully informed of all progress.

2 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Debbie Olwig Saint Charles, MO

They are prompt and their website is efficient.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Jim Hall Reno, NV

Prompt, professional and courteous service

2 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Maria Teresa Kelley Cypress, CA

Response time is always great, always prompt.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Hubert Watson Cincinnati, OH

They really prompt when it comes to handling problems.

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Regis Allison Lafayette, LA

Used services numerous times and was always satisfied.

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Thomas Raif North Richland Hills, TX

They've always lived up to their promises

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Erika Estrada Sacramento, CA

No trouble scheduling and sent a plumber when they said

2 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

American Home Shield Reviews