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American Home Shield Reviews

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8.6

Overall Score

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Timika Crain Taylor, MI

Requested Service was extremely easy!!! NO HASSLE

1 year ago

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Reply from American Home Shield

Hi Timika, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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star star star star star

Kim Dungee Oklahoma City, OK

Everything was done in a timely and professional manner.

1 year ago

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Reply from American Home Shield

Hi Kim, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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star star star star star

Tamra Paschall Lakeville, MN

Great customer service, fixed the problem promptly

1 year ago

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Reply from American Home Shield

Hi Tamara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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Victor Yamada Albuquerque, NM

On time. Performed requested service in good manner.

1 year ago

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Reply from American Home Shield

Hi Victor, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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star star star star star

Sheila Wilson Paola, KS

Problem resolved, very pleasant technician

1 year ago

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Reply from American Home Shield

Hi Sheila,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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James Hendon Visalia, CA

Courteous and on time. Service was excellent.

1 year ago

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Reply from American Home Shield

Hi James, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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star star star star star

Kathy Anderson Bay Saint Louis, MS

Scheduling the service call was very quick.

1 year ago

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Reply from American Home Shield

Hi Kathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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Barry Ortner Copperas Cove, TX

Easy and fast! The technician was extremely professional.

1 year ago

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Reply from American Home Shield

Hi Barry, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 6th, 2022

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Maggie Dye Columbia, SC

Prompt professional but friendly service

1 year ago

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Reply from American Home Shield

Hi Maggie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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star star star star star

John Williams Fayetteville, NC

Nothing is perfect, but AHS pushes to make a difference .

1 year ago

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Reply from American Home Shield

Hi John,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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star star star star star

Lourdes Taijeron Menifee, CA

Very professional and always follow-up service.

1 year ago

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Reply from American Home Shield

Hi Lourdes, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Hitesh West Lafayette, IN

Accessible and also very professional service. .

1 year ago

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Reply from American Home Shield

Hi Hitesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Alexis Nepomuceno Olympia, WA

Good customer service and follow through on projects.

1 year ago

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Reply from American Home Shield

Hi Alexis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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star star star star star

Dawn Holldorf Sharpsburg, GA

We had a quick response time with this repair request.

1 year ago

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Reply from American Home Shield

Hi Dawn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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M. Kish Arnold, CA

They've started using great service partners.

1 year ago

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Reply from American Home Shield

Hi M. Kish,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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Eunice Tehachapi, CA

Prompt, efficient and the problem was solved I

1 year ago

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Reply from American Home Shield

Hi Eunice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Michael Gooden Columbia, MO

Excellent service fast response , ease of filing a claim

1 year ago

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Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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star star star star star

Rick Deppen O'fallon, MO

They've been there for us every time we needed them.

1 year ago

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Reply from American Home Shield

HI Rick,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Dec. 6th, 2022

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Colucci Independence, OH

The repair people were here the next day

1 year ago

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Reply from American Home Shield

Hi Colucci, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 6th, 2022

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star star star star star

Ruth Newby Millbrook, AL

Never a bad experience. Always swift and professional help.

1 year ago

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Reply from American Home Shield

Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Kenya S Huggins Orangeburg, SC

Prompt Service!! One call that's all it took!!

1 year ago

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Reply from American Home Shield

Hi Kenya, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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star star star star star

Natasha Coleman Portland, OR

Great coverage and professional service given

1 year ago

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Reply from American Home Shield

Hi Natasha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Wilma Clay Virginia Beach, VA

Mission accomplished. The repair was completed promptly.

1 year ago

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Reply from American Home Shield

Hi Wilma, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Gerald Thomas Camden-Wyoming, DE

Service was prompt and solved my problem

1 year ago

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Reply from American Home Shield

Hi Gerald, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Robert Burkhardt Atascadero, CA

they were very informative and professional

1 year ago

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Reply from American Home Shield

Hi Robert,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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star star star star star

Brigitte costentine Vancouver, WA

They came fast , I didn't have to wait for days

1 year ago

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Reply from American Home Shield

Hi Brigitte, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Sondra Page Lancaster, TX

Service, customer service and promptness

1 year ago

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Reply from American Home Shield

Hi Sondra, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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star star star star star

Priscilla Sligh Baltimore, MD

Your representative was very helpful about the plan

1 year ago

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Reply from American Home Shield

Hi Priscilla,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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star star star star star

Willa Kennedy Louisville, KY

Always on time and very knowledgeable and friendly

1 year ago

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Reply from American Home Shield

Hi Willa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 5th, 2022

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star star star star star

Carol Stout Bridgeville, PA

Took them 4 trips but got to the bottom of the problem

1 year ago

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Reply from American Home Shield

Hi Carol, We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 6th, 2022

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star star star star star

Karen Himes Princess Anne, MD

They came out quickly and resolved my issues

1 year ago

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Reply from American Home Shield

Hi Karen, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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star star star star star

Laura Earle Montgomery, AL

The technician was knowledgeable and efficient.

1 year ago

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Reply from American Home Shield

Hi Laura, We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 6th, 2022

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star star star star star

Jim Haye Las Vegas, NV

Responsive, On time, helps getting issues resolved.

1 year ago

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Reply from American Home Shield

Hi Jim,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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star star star star star

Reginald Barbourville, KY

Good Value. Easy claim requests. Prompt service.

1 year ago

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Reply from American Home Shield

Hi Reginald, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 6th, 2022

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star star star star star

Sandy Nienaber Suffolk, VA

Very quick response to issues. Follow up is good.

1 year ago

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Reply from American Home Shield

Hi Sandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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star star star star star

Rafi G Tallahassee, FL

Great follow up to solve issue. Excellent customer service

1 year ago

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Reply from American Home Shield

Hi Rafi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Dec. 6th, 2022

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star star star star star

Betty Adler Bethesda, MD

Great value, efficient and professional.

1 year ago

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Reply from American Home Shield

Hi Betty, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Linda M. Longinotti

Excellent service, kind and professional

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022

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star star star star star

Carolyn S Stutler Kingston, GA

Good customer service, quick response time fixing problem

1 year ago

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Reply from American Home Shield

Hi Carolyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 5th, 2022

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star star star star star

Donna Waggoner Nashville, TN

Responded favorily every time. I am very satisified.

1 year ago

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Reply from American Home Shield

Hi Donna,
We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 7th, 2022

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star star star star star

Juliann Gibson Las Vegas, NV

Very good service. It was fast and efficient.

1 year ago

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Reply from American Home Shield

Hi Juliann, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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star star star star star

Dagmar Kern Summerfield, FL

Prompt professional service and follow up

1 year ago

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Reply from American Home Shield

Hi Dagmar, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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star star star star star

Richard Pierce Suffolk, VA

Prompt, professional response to resolve the problem

1 year ago

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Reply from American Home Shield

Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 5th, 2022

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star star star star star

Joseph Turner Sebastian, FL

Justin kept at it until problems were solved

1 year ago

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Reply from American Home Shield

Hi Joseph, We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 7th, 2022

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star star star star star

pulse, james, v Ames, IA

Professional service and very quick response to issue/need.

1 year ago

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Reply from American Home Shield

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 5th, 2022

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star star star star star

Eric Gunderson Jones, OK

Always great support and competent contractors

1 year ago

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Reply from American Home Shield

Hi Eric,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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star star star star star

Barbara Bainbridge Island, WA

Excellent customer service. Problem solved!

1 year ago

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Reply from American Home Shield

Hi Barbara, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Dec. 6th, 2022

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star star star star star_border

Robin otero Anthem, AZ

They cover almost everything and their response time is great

1 year ago

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Reply from American Home Shield

Hi Robin, We appreciate your feedback and hope you continue to enjoy AHS!

Dec. 6th, 2022

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Nikole Round Lake, IL

Pretty good but some of the things not covered does not make sense.

1 year ago

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Reply from American Home Shield

Hi Nikole,
Thank you for your feedback!

Dec. 6th, 2022

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star star star star star

Barbara M Boulware

Representative follows thru . Professional

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 6th, 2022