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American Home Shield Reviews

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8.6

Overall Score

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Dock Birmingham, AL

Good prompt response. Very professional service.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Harold

Customer service is Great, and the repairs were Great.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Daniel Compean Richmond, TX

Coverage and professional services all the time.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Kenneth Minneapolis, MN

Awesome service and very prompt. Highly recommend

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Sri K Round Rock, TX

I recently bought the warranty and went through lot of hazzle for my first claim and they always try to find something to deny the claim.

1 year ago

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Reply from American Home Shield

Hi Sri K, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023

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Peter Goldstein Ashburn, VA

like that the work gets done the first time.

1 year ago Edited October 27, 2023

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Oscar Gomez Las Vegas, NV

Quickness and easiness in putting in a service request

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Oscar, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Irene Dennie Richmond, CA

Excellent service....prompt and issue resolved.

1 year ago Edited October 19, 2023

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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CLIFFORD San Angelo, TX

It delivers when you call with a problem

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Clifford, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

May. 25th, 2023

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REBECCA New York, NY

was easy to get appointment and updated me on progress

1 year ago Edited January 10, 2024

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 15th, 2023

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joseph a rogers Lakeland, FL

The representative s did a great job. Thanks

1 year ago

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Reply from American Home Shield

Hi Joseph,
Thank you for your feedback!

Jan. 12th, 2023

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Chris Collier Mukilteo, WA

Very quickly responded to my service request.

1 year ago

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Reply from American Home Shield

Hi Chris, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 5th, 2023

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Santos m gamez Corpus Christi, TX

Very responsive when called for services

1 year ago

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Reply from American Home Shield

Hi Santos, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Lisa Anderson-Wyman Laurel, MD

Excellent coverage and problem resolution

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 9th, 2023

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Melanie College Park, MD

Lately, scheduling an appt has been quick and easy.

1 year ago

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Reply from American Home Shield

Hi Melanie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 5th, 2023

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Norden Gilbert Chicago, IL

Quick response and excellent contractor assigned.

1 year ago

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Reply from American Home Shield

Hi Norden, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 5th, 2023

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John Rodriguez Bartow, FL

Great company and kept me informed every step of the way.

1 year ago

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Reply from American Home Shield

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 7th, 2023

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Juan M. Diaz Davila Colorado Springs, CO

Very profesional people and take care very fast my problems

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 9th, 2023

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Irene Mary Murrieta Oxnard, CA

Great Job in Repairing my Shower an Toilet.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 9th, 2023

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Morin Jarrell, TX

Responded quickly to my service request.

1 year ago

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Reply from American Home Shield

Hi Morin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 5th, 2023

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Linda Wright Haslet, TX

I have always had good service techs come to do repairs

1 year ago

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Reply from American Home Shield

Hi Linda, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Donna Shaw-Edsel Hayden, ID

Efficient, very pleasant and helpful. Thank you

1 year ago

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Reply from American Home Shield

Thank you for the fantastic review Donna! We loved being of service to you and hope we can assist you again soon.

Jan. 7th, 2023

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Yolanda Ellis Hughesville, MD

Very professional. Highly recommended. Love AHS!

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 9th, 2023

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melton miller Lufkin, TX

Problem taken care of in a timely manner

1 year ago

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Reply from American Home Shield

Hi Melton, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 5th, 2023

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Lawrence Seery Vail, AZ

servive people were on time, professional, courteous

1 year ago

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Reply from American Home Shield

Hi Lawrence, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 6th, 2023

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BL Sugar Land, TX

Service was quick, friendly, and professional.

1 year ago

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Reply from American Home Shield

Hi BL, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 6th, 2023

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Daniel M Hess Lugoff, SC

Everything was handled in a time and professional way

1 year ago

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Reply from American Home Shield

Hi Daniel, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 5th, 2023

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Na

Fast, efficient, professional, knowledgeable

1 year ago

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Reply from American Home Shield

HI Na, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 7th, 2023

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Jose Rangel Reedley, CA

Because you guys have a great team working together

1 year ago

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Reply from American Home Shield

Hi Jose, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Monty Wilmington, DE

They had to order a second part but when it came the fix worked great.

1 year ago

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Reply from American Home Shield

Hi Monty, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Sean Las Vegas, NV

The job got done, even though there were speed bumps along the way!!!

1 year ago

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Reply from American Home Shield

Hi Sean, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Isabel De La Torre Laredo, TX

Some of your associates in Laredo are very good and a few aren't

1 year ago

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Reply from American Home Shield

Hi Isabel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Lisa Barrett Dallas, NC

They always have a nice attitude and respond quickly

1 year ago

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Reply from American Home Shield

Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 5th, 2023

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Brenda Daniels Cincinnati, OH

Came in a timely manner & corrected my plumbing problem

1 year ago

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Reply from American Home Shield

Hi Brenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 5th, 2023

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Robert Guice Orlando, FL

Quick response good service. All delivered as advertised

1 year ago

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Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 7th, 2023

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Richardi Melhuish Modesto, CA

Very easy to schedule as compared to waiting for a call

1 year ago

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Reply from American Home Shield

Hi Richardi, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 7th, 2023

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Tanya Harcum Heathsville, VA

Quick response after I called with our problem.

1 year ago

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Reply from American Home Shield

Hi Tanya, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 7th, 2023

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Rita Roy Pelham, AL

Very easy to talk to. My problem was fixed quickly.

1 year ago

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Reply from American Home Shield

Hi Rita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 7th, 2023

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Judy Crider Topeka, KS

Great experience, prompt, informative and professional

1 year ago

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Reply from American Home Shield

Hi Judy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 6th, 2023

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David Pittsburgh, PA

Did not get replacement unit still claim was filed on 12/8 ..now my walls are all have mold need to get someone else to fix that problem

1 year ago

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Reply from American Home Shield

Hi David, Thank you for sharing your feedback with us. I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. Please provide your AHS contract number or property address.

Jan. 5th, 2023

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LaVerne Smith Gaffney, SC

The serviceperson was very professional.

1 year ago

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Reply from American Home Shield

Hi Laverne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 22nd, 2022

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Rodney Suisun City, CA

Always on Time always make sure I take care

1 year ago

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Reply from American Home Shield

Hi Rodney, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 22nd, 2022

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Rigoberto Brito Bakersfield, CA

Everything is very fast and professional.

1 year ago

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Reply from American Home Shield

Hi Rgoberto, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 22nd, 2022

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Brenda Boyd Fort Worth, TX

Experience With Service Request Was Awesome And Timely.

1 year ago

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Reply from American Home Shield

Hi Brenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 22nd, 2022

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Cheryl N Massey Glen Burnie, MD

professional, on time, great communication

1 year ago

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Reply from American Home Shield

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 22nd, 2022

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Kathy Krueger Kennesaw, GA

Stayed on top of everything- good follow-up

1 year ago

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Reply from American Home Shield

Hi Kathy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 23rd, 2022

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Margaret S Chesler Beachwood, OH

All Professionals were Outsta in Every Way!

1 year ago

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Reply from American Home Shield

Hi Margaret, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Dec. 22nd, 2022

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Charlotte Edmond, OK

Timeliness, professionalism, successful resolution

1 year ago

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Reply from American Home Shield

Hi Charlotte, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 23rd, 2022

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M. Moore Detroit, MI

My wonderful experience with Ronna in corporate

1 year ago

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Reply from American Home Shield

Thank you for your feedback!

Dec. 23rd, 2022

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Alice Nichols

They solved my problem fast and efficient.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Alice, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Dec. 22nd, 2022