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American Home Shield Reviews

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8.6

Overall Score

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Joan Tulsa, OK

came at the time needed and did the work

1 year ago

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Reply from American Home Shield

Joan,
Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

May. 26th, 2023

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star star star star star

Vijitha Chekuri Issaquah, WA

Great response times and service effectiveness.

1 year ago

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Reply from American Home Shield

Hi Vijitha, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

May. 25th, 2023

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Hugo Dublin, OH

Great and prompt service. Work to resolve issues fairly

1 year ago

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Reply from American Home Shield

Dear Hugo, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ​

May. 25th, 2023

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Miguel New York, NY

Very professional and help you want your situation.

1 year ago

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Reply from American Home Shield

Dear Miguel, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. ​
Sincerely,​
Mariah

May. 25th, 2023

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Jack San Angelo, TX

The service was great. They new what they was doing.

1 year ago

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Reply from American Home Shield

Thanks, Jack. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.​
Sincerely,
Mariah

May. 25th, 2023

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Janae Fulmore Fayetteville, NC

My experience is top notch every time I file a claim.

1 year ago

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Reply from American Home Shield

HiJanae, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. ​
Sincerely,​
Mariah

May. 25th, 2023

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Ellis Visalia, CA

Great job. All repairs were done with out any issues.

1 year ago

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Reply from American Home Shield

Ellis, on behalf of American Home Shield, I would like to thank you for using us for repairs, your feedback is appreciated. We’ll be here when you need us. ​
Thanks again,​
Mariah

May. 25th, 2023

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Gary Martin

Great customer service. You can call or jump online.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Marilee Brewer

Excellent easy service. They connected me!

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Andrea Sarasota, FL

all good. They service was fast and professional.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Judy Lynchburg, VA

Sometimes difficult to communicate with agents --- language barrier.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Charlotte CA

I had no issues, everyone was very professional

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Yvette Armentrout Overland Park, KS

My ac went out and they sent a great company out to fix it

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Juan Parrilla Kissimmee, FL

Love the promptness of service and its quality.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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J L Persons

Quick response to assign company to resolve my issues

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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B R Baltimore, MD

The plumbing issue finally worked out, plumber sent proof insurance

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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jim cortese Girard, OH

Fast and friendly service. No hassles at all.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Margarita Gutierrez

Customer service; pricing and quality repairs

1 year ago

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Reply from American Home Shield

Hi Margarita, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.​ Sincerely, ​Mariah

May. 24th, 2023

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Terence Simon Houston, TX

Service was quick. Problem fixed on the first try.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Alston Borrel Orange Park, FL

Great company- offering an extremely valuable service.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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papapjblack Bacon Cartersville, GA

Excellent service..Great and professional

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Steve Houston, TX

Excellent local sales representative. Good service.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Michael Duncan, OK

They were very good website is easy to use

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Teri Johnson Leavenworth, WA

Prompt response times and good local service providers.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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ZINETTA R. BAKER Sanford, FL

Timeliness of service is a GREAT asset of this home warranty plan.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Lue Margate, FL

She provided the information i needed about my refrigerator

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Peter Springfield, MA

Overall good, just took a long time for a tech to be assigned

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Imran Phoenix, AZ

Not ready to listen to customer and understand the problem . Always quoting pre learned information and not solving customer problems

1 year ago

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Reply from American Home Shield

Hi Imran, Your review is concerning to me, and I’d like to know more about it. I will contact you from American Home Shield so I can investigate this further.

May. 25th, 2023

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Cheri Harker Heights, TX

I like the speed in which the people come out.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Ted Laredo, TX

Fast response and ease of scheduling a repair.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Victoria Erie, CO

Prompt response for service. Reliable service providers.

1 year ago

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Reply from American Home Shield

Hi Victoria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2023

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Gail Springfield, OH

Professionalism and good customer service.

1 year ago

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Reply from American Home Shield

Hi Gail, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 19th, 2023

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Todd Columbia, MO

I gotten the service I need quickly, as in a few days.

1 year ago

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Reply from American Home Shield

Hi Todd, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 19th, 2023

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Jon Schroeder Vancouver, WA

Great program and would highly reccomend.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 18th, 2023

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Christine Denver, CO

See comments below . Excellent service and great investment.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 18th, 2023

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Sharmane S Charlotte, NC

Ease of placing a service request and service updates.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 18th, 2023

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Mylah Baton Rouge, LA

Like the service but dislike the cost! They are pricing seniors out.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 18th, 2023

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star star star star star

Frederick Alpharetta, GA

Quick response and professional service people.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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William Norris Charlotte, NC

Fast service dependable technicians reasonably priced

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Angelica Boca Raton, FL

Excelent and very professional attention!

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Latisha Chicago, IL

They knew what the problem was and fixed it successfully.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Anthony Dayton, OH

Still waiting on my service to be scheduled and completed.It’s like pulling teeth after they get paid. 2 nd time we paid and no one ever show up

1 year ago

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Reply from American Home Shield

Anthony, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023

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Pamela Richmond, VA

Good service for the money paid every month.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Harlon Norse

Contractors gouge customer for uncovered repairs. Kills any savings from the warranty service.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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star star star star star

Karen Wooten El Mirage, AZ

Home shield has always been there when I need them.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Becky Carter Plezia Bridgeville, PA

Great value for your money. Peace of mind.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Melissa Portales, NM

They get repairs done quickly even in my small rural town

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Stephen

When I have a need for a repair, I need service right away and not 24/48 hours later.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Debra Mata Kennewick, WA

Very satisfied with technician, very friendly & efficient.

1 year ago Edited May 24, 2023

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Mandy Meloon

It has been nothing but a struggle to get a home repair completed. The contractors never complete a job and they are unprofessional and difficult.

1 year ago

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Reply from American Home Shield

Mandy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

May. 17th, 2023