check_circle

Verified Customer

star star star star star

Alex Bates Sherman Oaks, CA

Prompt response, and professional service!

1 year ago

Reply from American Home Shield

Hi Alex, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

Vertricia burgess Huntsville, AL

Helpful in hiring contractors to make repairs

1 year ago

Reply from American Home Shield

Hi Vertricia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

Deborah E Evans Conroe, TX

Courtesy, Skilled, efficient service! Prompt

1 year ago

Reply from American Home Shield

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star_border

James Williams Grand Prairie, TX

The process is pretty much as promised. Customer service is reliable

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

check_circle

Verified Customer

star star star star star_border

CN Pflugerville, TX

Experience have been mostly good so far, no issues with given warranty denials

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

check_circle

Verified Customer

star star star star star

Darlene Thomas

American Home Shield is the best warranty company ever. I have been with them for almost 8 years and they have been awesome. They do what they say they are going to do. They are very professional.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Darlene, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

G. Anzellotti Vancouver, WA

Made a call and plumber came on time and was professional

1 year ago

Reply from American Home Shield

Hi G. Anzellotti, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

Deborah Abdelgainy Rancho Cucamonga, CA

They were quick and efficient in arranging a repairman

1 year ago

Reply from American Home Shield

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

Cynthia Lenihan Northridge, CA

My issue was handled entirely in one contact

1 year ago

Reply from American Home Shield

Hi Cynthia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

john whittaker Odon, IN

The company is very responsive to our issues.

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 14th, 2022

check_circle

Verified Customer

star star star star star

Jack Rall Phoenix, AZ

they took care of my problem very pleased

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

check_circle

Verified Customer

star star star star_border star_border

Jean Shaw Cedar Creek, TX

When I had an emergency they wouldn't send anybody out until the next day or after!

1 year ago

Reply from American Home Shield

Hi Jean, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred.

Oct. 18th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Beverlyn Jones Fayetteville, NC

they were good at first but when they let me live with sewage in my house they suck can not understand any of them most of the time

1 year ago

Reply from American Home Shield

Hi Beverlyn, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Annette K Kruse Atkins, IA

I had been waiting since September 8th to get my AC fixed and here it is October 7th and I still don't have a date and time when it'll be dix

1 year ago

Reply from American Home Shield

Hi Annette, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Youchang Hu New Smyrna Beach, FL

I have not received pay out for air conditioning and it has been over 4 months. No one responded to my last email. Avoiding payout...?

1 year ago

Reply from American Home Shield

Hi Mr. Hu, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 13th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Kathleen Byrne-Pfeiffer Virginia Beach, VA

Still trying to close a claim from June 2, 2022. I have called at least 12 times with the same answers, which amounted to nothing being settled

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 14th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

ES Cupertino, CA

They do the bare minimum. Rather than replace a bad product or equipment or appliances, they would much rather repair appliances piece by piece.

1 year ago

Reply from American Home Shield

Hi ES, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. Please provide your AHS contract number.

Oct. 18th, 2022

check_circle

Verified Customer

star star star star star

Sandra Waugh Williams Suitland, MD

The came on and the problem was fix 15 minutes

1 year ago

Reply from American Home Shield

Hi Sandra, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Shari El Paso, TX

Prompt response to questions, concerns or request.

1 year ago

Reply from American Home Shield

Hi Shari, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Rosa M Pitts Chelsea, AL

GOOD AND TIMELY SERVICE BY PERSONNEL ASSIGNED

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Larry Dull Terre Haute, IN

They were very curtious and quick response

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

JOAN MAULDIN Columbus, OH

They responded quickly and set me up with a repair company

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Jennifer Goede Bangor, WI

The problem or repair is fixed in a timely matter.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Rebecca L Donahue Cantonment, FL

Quality of work , attitude of workers , overal work ethic.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Delores White Las Vegas, NV

Fair price and quick service. Makes repairs less stressfull

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Keith Drozd Nolanville, TX

They offer responsive, quick, effective service.

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Monique Wilson Savannah, GA

Savings they made sure we were taken care of .

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Francois Wise Moreno Valley, CA

Reliable and the people they send to fix things are good

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ron Sterchi Columbia, MO

Great value, very responsive, fast fix, clear followup

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Vanessa Tampa, FL

Responds quickly to requests for service

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Grace Simmons Elizabeth City, NC

Prompt responses. Ease of making a claim.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Candace DuRegger Oklahoma City, OK

Responsive and clearly articulate my coverage options.

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ashleigh Matthias Oklahoma City, OK

Quick response time, easy to use website

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

MYRNA MINTON-KUHNS Madisonville, KY

The issue was resolved in a timely manner

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ofelia Gonzalez LA Habra, CA

The service was great. The end result was positive

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Austen David Conniff Clinton Township, MI

They resolved my problem very quickly and completely

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Kathy Goldstein Lafayette, CO

HS takes care of business, never a hassle.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Yolanda V Dunn Aurora, IL

Professional experience observed during repairs.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Ghada Mohamedaly

They got the job done quickly and professionally.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Carol Peach Independence, MO

Easy process, good communication, on time, fixed issue

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Sean Hogan Gilberts, IL

Great coverage and they understand your needs

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Barbara Schwebke Lancaster, CA

Extremely good service and done quickly.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

RACHEL M FLORES Sacramento, CA

Worked as advertised. Partner companies are excellent.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star_border

Greg Belcher

Because they are good at fixing my problems

1 year ago Edited October 6, 2022

Reply from American Home Shield

Hi Greg, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

wayne smith Chantilly, VA

The plumber assigned was excellent. Very Knowledgeable.

1 year ago

Reply from American Home Shield

Hi Wayne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Lorraine Bernard Fort Pierce, FL

Fixed the problem in a short about of time.

1 year ago

Reply from American Home Shield

Hi Lorraine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Sheila Sciachitano Des Moines, IA

Process was smooth and work was completed.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star

Jose Madrueno Saint Johns, AZ

I'm very satisfied with the service on my A/c

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star

Judy Bugarin San Jose, CA

Service was fast and the job was done well.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Marshall Moses Fairless Hills, PA

i was told that my wholecentralairwouldnot be covered becase it would cost,to muchthisis afteripaid.

1 year ago

Reply from American Home Shield

Hi Marshall,

I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 7th, 2022

American Home Shield Reviews