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American Home Shield Reviews

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8.6

Overall Score

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Cecelia S Buras Belle Chasse, LA

The technicians are always very professional and on time.

1 year ago

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Reply from American Home Shield

Hi Cecelia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Melissa Holman Murfreesboro, TN

It is so easy to schedule an appointment

1 year ago

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Reply from American Home Shield

Hi Melissa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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Jessica Coyle Okeechobee, FL

requesting service is easy, the contractors are great

1 year ago

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Reply from American Home Shield

Hi Jessica,
Thank you for your feedback! We hope you continue to enjoy the contractors we provide.

Oct. 21st, 2022

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Rosie Ramos Fresno, CA

When I call for service they respond quickly

1 year ago

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Reply from American Home Shield

Hi Rosie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Cynthia J Miller Tucson, AZ

Timely response and responded to a call back the next day!

1 year ago

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Reply from American Home Shield

Hi Cynthia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 21st, 2022

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star star star star star

Diana DeLeon Bakersfield, CA

Prompt to contact vendor and communicate problems

1 year ago

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Reply from American Home Shield

Hi Diana, We strive to provide you with prompt service in order to resolve your issue in the fastest way possible.

Oct. 21st, 2022

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star star star star star

Regina Vande Linde Goose Creek, SC

Friendliness of the tech and his knowledge

1 year ago

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Reply from American Home Shield

Hi Regina,
Our goal is to hand pick the best technicians to ensure your customer service experience is above and beyond!

Oct. 21st, 2022

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star star star star star

James Amos Forney, TX

Quick/Courteous/Professional/ Communication

1 year ago

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Reply from American Home Shield

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 21st, 2022

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star star star star star

Charles Kenieth Blake Humble, TX

Timely, competent and great customer service!

1 year ago

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Reply from American Home Shield

Hi Charles, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 21st, 2022

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Ben Corpus Christi, TX

They have always treated me with respect

1 year ago

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Reply from American Home Shield

Hi Ben,
We appreciate your feedback about your American Home Shield experience!

Oct. 21st, 2022

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star star star star star

Liesel Ohagan Denver, CO

Ease of requesting repairs & replacing broken items

1 year ago

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Reply from American Home Shield

Hi Liesel,
We appreciate your feedback about your American Home Shield experience!

Oct. 21st, 2022

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Rebecca Lathrop, CA

Professional, work orders done in a timely matter .

1 year ago

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Reply from American Home Shield

Hi Rebecca, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Coleen moses Palmetto, GA

Jessica was very efficient and completed my request easily

1 year ago

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Reply from American Home Shield

Hi Coleen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Joan Rader Apple Valley, CA

Fast and efficient and the service was great too!

1 year ago

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Reply from American Home Shield

Hi Joan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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star star star star star

Diallo N Frazier Atlanta, GA

great service great price and always reliable!

1 year ago

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Reply from American Home Shield

Hi Diallo,
We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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BARBARA A BINGHAM Columbus, OH

Very pleasant and anxious to help fix my problem

1 year ago

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Reply from American Home Shield

Hi Barbara, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Chuck Karalis Longs, SC

It is easy to use app to setup a schedule repair.

1 year ago

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Reply from American Home Shield

Hi Chuck,
We appreciate your feedback about your American Home Shield experience!

Oct. 21st, 2022

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TOMMI MACHOVEC South Bend, IN

Get good service when needed anything fixed or looked at

1 year ago

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Reply from American Home Shield

Hi Tommi,
We appreciate your feedback about your American Home Shield experience!

Oct. 21st, 2022

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billi smith Goodyear, AZ

Good customer service and quick scheduling

1 year ago

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Reply from American Home Shield

Hi Billi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Cassandra Meridian, MS

Response time was quick. Everyone was very professional.

1 year ago

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Reply from American Home Shield

Hi Cassandra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 21st, 2022

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India Lawrence Decatur, GA

They have been nothing but the best very efficient

1 year ago

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Reply from American Home Shield

Hi India,
We appreciate your feedback about your American Home Shield experience!

Oct. 21st, 2022

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star star star star star

Volha Little Rancho Santa Margarita, CA

Fast service and great customer support.

1 year ago

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Reply from American Home Shield

Hi Volha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Joshua D. Lubeck Linwood, NJ

Quick service. Like company they contract with

1 year ago

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Reply from American Home Shield

Hi Joshua, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Dennis Kenney Plant City, FL

Quick and responsive- fixed the problem in 1 visit.

1 year ago

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Reply from American Home Shield

Hi Dennis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Srinivas Kothapalli Tampa, FL

Easy of doing business. Excellent service

1 year ago

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Reply from American Home Shield

Hi Srinivas, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 21st, 2022

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Valerie ruttenberg Stevensville, MI

Mostly good experience, but sometimes it takes a long time to get service

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 21st, 2022

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Pam Warren Clemmons, NC

Service was excellent but they stayed very confused on the status of my claim.

1 year ago

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Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 21st, 2022

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Andrew Wolf Chandler, AZ

AHS reps were great, not so happy with one of their providers.

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 21st, 2022

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Mustafa Westlake, OH

Expensive and they don't cover many things every time you pay 100$ and if is going to cost more they will tell you it is not covered by plan.

1 year ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Oct. 20th, 2022

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Mohit Kapoor Centreville, VA

My washer request is open and pending since September 09.Their assigned contractor is not responding .34 days have passed

1 year ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 20th, 2022

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Herb Shaw Saint Johns, FL

Took a week to get service, now 3 week later still waiting for the repairs to take place. 2 stars is stretching it

1 year ago

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Reply from American Home Shield

Hi Herb, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 20th, 2022

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star star star star star

Steve Schomaker Saint Charles, MO

Response time, easy to use website. Courtesy contractors

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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star star star star star

George Kruchinin Bothell, WA

Timely service work performed to satisfaction

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 14th, 2022

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Kimberly Kyle, TX

Handled emergency situation quickly and professional

1 year ago

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Reply from American Home Shield

Hi Kimberly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Dr. David DiSano Port Saint Lucie, FL

Service rep was responsive and communicative.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Jeff Birmingham, AL

They always schedule promptly and my items are fixed well.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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star star star star star

Jennifer Lerma Meadow Vista, CA

quick response, easy to work with, convenient

1 year ago

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Reply from American Home Shield

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Christine Yarbrough Roseburg, OR

Excellent communication and rapid effective response.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Zaiming Zhao Austin, TX

They are very responsive to.their customers needs.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Xavier Sanchez Pittsburgh, PA

It was fast and easy and the techs were responsible

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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star star star star star

Phillip Schmidt Cathedral City, CA

On time and got the job done!!! No complaints so far.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Aaron Fenstermaker Tulsa, OK

Quick response. They had people to our house within 2 days.

1 year ago

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Reply from American Home Shield

Hi Aaron, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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HARRY JOHNSON Independence, KS

Always picks great companies to do the work

1 year ago

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Reply from American Home Shield

Hi Harry, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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star star star star star

Katherine Tenorio North Las Vegas, NV

Great coverage and quick on service calls

1 year ago

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Reply from American Home Shield

Hi Katherine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Kevin Fayetteville, NC

I call and someone comes in 24-48 hours.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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star star star star star

Jimmy H Purkett Saint Augustine, FL

Good communication and fast service when call

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Laurie Smith Sun City, AZ

They found someone close by and were very quick to respond!

1 year ago

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Reply from American Home Shield

Hi Laurie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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star star star star star

Lisa Newton Exton, PA

friendly try to help knowlegable prices are reasonale

1 year ago

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Reply from American Home Shield

Hi Lisa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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L. Brown Raleigh, NC

AHS always provides very convenient and fast service.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 14th, 2022

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Robert Strang Queen Creek, AZ

The response was very quick and thorough.

1 year ago

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Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022