check_circle

Verified Customer

star star star star_border star_border

Stacey Ushery-Wright Lancaster, SC

The company always puts band aids on my problems but does not truly fix the problem

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 11th, 2022

check_circle

Verified Customer

star star star star_border star_border

Cameron Kolle Mesa, AZ

Not so great with resolving issues with customer complaints. Had to have calls escalated

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 12th, 2022

check_circle

Verified Customer

star star star star star_border

Beth Larsen Olathe, KS

Most experiences have been great. Fast service, good partner companies.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star_border

Judy Gordon Spring, TX

Plumbers Edge Water was amazing! My best experience ever with Home Warranty.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

check_circle

Verified Customer

star star star star star_border

Lythia Randall Suffolk, VA

Efficient service; technology infrastructure; good coverage options

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

check_circle

Verified Customer

star star star star star_border

STEPHANIE J HUDON Bryan, TX

leak inspector could have come faster but it was less than 10 days

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Oct. 7th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Carrie Bates Sacramento, CA

the company always finds a way to no cover item. They also will keep repairing an HVAC that needs to be replaced

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 6th, 2022

check_circle

Verified Customer

star star star star star

Eleanor Anderson Marion, KS

They were able to find a company to get the job done fast!

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Pamela Malone Chardon, OH

The scheduling, the communication, the technician

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Cori Chaker Liberty Lake, WA

Timely service and coverage of every claim I've had

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

WILLIAM HOLT Scottsdale, AZ

They provide the service they promise at a reasonable price

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Hajra M Masood Sacramento, CA

the technicians are alway very professional.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Jim biselli Graeagle, CA

Received service quickly and problem was fully resolved

1 year ago

Reply from American Home Shield

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Sandra San Antonio, TX

Totally professional, quick response from repair company!!

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Carol Claussen Sun City West, AZ

Responsive, quick, pleasant, knowledgeable

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Alicia Hammond Waukegan, IL

Excellent service, fast service, excellent customerservice

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Hugh Headrick Foley, AL

Made sure I was fully informed of all progress.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Debbie Olwig Saint Charles, MO

They are prompt and their website is efficient.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Jim Hall Reno, NV

Prompt, professional and courteous service

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Maria Teresa Kelley Cypress, CA

Response time is always great, always prompt.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Hubert Watson Cincinnati, OH

They really prompt when it comes to handling problems.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Regis Allison Lafayette, LA

Used services numerous times and was always satisfied.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Thomas Raif North Richland Hills, TX

They've always lived up to their promises

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Erika Estrada Sacramento, CA

No trouble scheduling and sent a plumber when they said

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Alicia Oakland, CA

Satisfaction from Service and prompt response,

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Connie Bearden Knotts Island, NC

Everything was taken care of in a timely fashion

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Dr. Shimin Zheng Iowa City, IA

Very nice, polite, patient, knowledgeable people

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Crystal Johnson Bonne Terre, MO

AHS has her super helpful throughout all of my home needs.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Victor Castaneda Tolleson, AZ

Good service fast response and quickly repair

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Mike Williams Hewitt, TX

great service and response time was on time.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Lynne Sylmar, CA

The service man knew what to do and he fixed it!

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

M. A. Onasch Chicago, IL

Everyone is always professional, friendly and helpful.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Ryan Payson, AZ

The experience was good and my appliance was repaired.

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Eric West Richland, WA

Convenience and fast service, well worth it.

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Tiffanie Bachar Killeen, TX

Excellent service and response time. Professional.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Anita Asbell Fletcher, NC

Fast service this time and technician quickly fixed problem

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Owen Yasutake Escondido, CA

Associate was thoughtful and related to our situation

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

John staley Holly Springs, NC

No problems with getting service. Work done professionally

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Fran Cubelo Leesburg, VA

The few occasions I have had to call, the response was quick.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Addie kitchen Fairfield, CA

they understood my problem. the service person was on time, completed the job .

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Michael Kim Henderson, NV

Organized but it was difficult to get a hold of customer service

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Heather Giandonato Malvern, PA

Respond pretty quick to request. Like the phone sign up request, very easy

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Verdella Arlene Carter Woodbridge, VA

Takes too long to get the job done. Takes weeks to get contractor and another few weeks to order equipment/supplies.

1 year ago

Reply from American Home Shield

Hi Verdella, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.

Sep. 29th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Sharon

When I had water leak with no water in my house there was a 3 day wait and nobody cared I had no water

1 year ago

Reply from American Home Shield

Hi Sharon, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues. Please provide your AHS contact number.

Oct. 5th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

David Huber Spring, TX

Seems like over the years the prices have increased and the company covers a lot less than it did years ago.

1 year ago

Reply from American Home Shield

Hi David, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.

Sep. 29th, 2022

check_circle

Verified Customer

star star star star_border star_border

Andrew Allanson Lancaster, CA

2 professional experiences, 1 unprofessional and still unresolved or approved after 2 weeks.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 30th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

George Edward Mosley Magnolia, DE

They sent 4 different companies to fix my refrigerator over 4-month period, did not fix it and refused to reimburse me when I got it fixed

1 year ago

Reply from American Home Shield

Hi George, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.

Sep. 29th, 2022

check_circle

Verified Customer

star star star star star

LaRee Rivero Atascadero, CA

everything went very smoothly, good results

2 years ago

Reply from American Home Shield

Hi LaRee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 22nd, 2022

check_circle

Verified Customer

star star star star star_border

Lilit Barsegian North Hollywood, CA

We're good service repairman had fantastic attitude great workmanship

2 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 27th, 2022

check_circle

Verified Customer

star star star star star

Pam Karch Alpharetta, GA

Courtesy and promptness in resolving problems

2 years ago

Reply from American Home Shield

Hi Pam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 22nd, 2022

American Home Shield Reviews