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Verified Customer

star star star star star

Janeen Lavergne

Fast, professional service. Our repair was timely and exceeded expectations

3 years ago

Reply from American Home Shield

Hi Janeen,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 15th, 2021

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Verified Customer

star star star star star

Pastor Bob Gibson

Great service make the call schedule appointment wait for job to be done

3 years ago

Reply from American Home Shield

Hi Pastor Bob Gibson,
We are pleased to hear about the timely service that you have experienced with American Home Shield.

Feb. 8th, 2021

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Verified Customer

star star star star star

Patti Harrington

They have taken care of what I have called about and repaired or replaced

3 years ago

Reply from American Home Shield

Hi Patti,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2021

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Verified Customer

star star star star star

Dan

They were quick to respond and fix the problem without hassle.

3 years ago

Reply from American Home Shield

Hi Dan,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

star star star star star

ed christoph

got my repairs done immediately. contractors were knowledgeable and on time

3 years ago

Reply from American Home Shield

Hi Ed,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2021

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Verified Customer

star star star star star

Robert Line

They provide what they promise so far. Lock Smith was the absolute best.

3 years ago

Reply from American Home Shield

Hi Robert,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 15th, 2021

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Verified Customer

star star star star star

Dawn Wilson

Response time quick and issue fixed immediately by a professional

3 years ago

Reply from American Home Shield

Hi Dawn,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 15th, 2021

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Verified Customer

star star star star star

Ian Bollinger

Exceptional service. The value for the service was tremendous.

3 years ago

Reply from American Home Shield

Hi Ian,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jan. 15th, 2021

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Verified Customer

star star star star star

Tonio G

Quick service, Respectful customer service, and stands behind coverages

3 years ago

Reply from American Home Shield

Hi Tonio,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 19th, 2021

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Verified Customer

star star star star star

Anonymous

The techs were very professional, and took care of my problems

3 years ago

Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2021

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Verified Customer

star star star star star

Emily Alvarez

Always done everything said, call and get company out there right away

3 years ago

Reply from American Home Shield

Hi Emily,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 20th, 2021

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Verified Customer

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Edward Freeth Jr

They quickly assigned a service contractor so repairs could be made quickly.

3 years ago

Reply from American Home Shield

Hi Edward,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 19th, 2021

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Verified Customer

star star star star star

Ramon Layer

They are professional and always available when you need them

3 years ago

Reply from American Home Shield

Hi Ramon,
I hope you continue to enjoy tour AHS home warranty and the professionalism we provide!

Feb. 25th, 2021

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Verified Customer

star star star star star

Angela Adams

Stand by their word, excellent customer service, very trustworthy company

3 years ago

Reply from American Home Shield

Good morning Angela,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 15th, 2021

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Verified Customer

star star star star star

Tom D

Well worth the money! Has paid for itself many times over for our family.

3 years ago

Reply from American Home Shield

Hi Tom,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jan. 15th, 2021

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Verified Customer

star star star star star

rich catalano

The quick response He took his time and fixed the problem with our gas furnace

3 years ago

Reply from American Home Shield

Hi Rich,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 13th, 2021

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Verified Customer

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Smith

Repairs are great, replacement for a continuing failing appliance would be better.

3 years ago

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Verified Customer

star star star star star

Winston Lewis

Fixed my problems. Twice. Very pleased. Will recommend to other

3 years ago

Reply from American Home Shield

Hi Winston. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Aug. 25th, 2021

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Verified Customer

star star star star star

Janice,Ivy

Generally quick and good service. Competent repair companies.

3 years ago

Reply from American Home Shield

Hi Janice,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

star star star star star

Doris

Always dependable. Every problem has been fixed to our satisfaction.

3 years ago

Reply from American Home Shield

Hi Doris,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 19th, 2021

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Verified Customer

star star star star star

Sukesi addison

Fast act , fast come ,don't have any problem & problem resolved

3 years ago

Reply from American Home Shield

Hi Sukesi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

star star star star star_border

Kathy Foster

Very responsive and helpful, they ask to questions needed to get you the help you need.

3 years ago

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Verified Customer

star star star star star

Michael B herrada

There professional and they get the job done when we need them too

3 years ago

Reply from American Home Shield

Hi Michael,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 22nd, 2021

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Verified Customer

star star star star star

CWW

Prompt and courteous service. Minimal wait time and thorough follow-up.

3 years ago

Reply from American Home Shield

Hi CWW,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 16th, 2021

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Verified Customer

star star star star star

Bob Torrey

They are professional, fast, caring , and a class act.... A++++++++

3 years ago

Reply from American Home Shield

Hi Bob,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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Verified Customer

star star star star star

Abraham Rey

They have responded to and taken care of problems right away.

3 years ago

Reply from American Home Shield

Hi Abraham,
Your feedback is more than appreciated and we hope you continue to enjoy!

May. 6th, 2021

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Verified Customer

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Patrice Daniels

Because they try very hard to find anything to missing off the item you report to not repair or replace it.

3 years ago

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Verified Customer

star star star_border star_border star_border

Betty H Petersen

I have an ongoing problem with AmericanHome Shield and until it is resolved I will not upgrade my experience with them.

3 years ago

Reply from American Home Shield

Hi Betty,
Thank you for bringing your issues with American Home Shield to our attention. I would be glad to speak with you to assist with a resolution.

Aug. 26th, 2021

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Verified Customer

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Jeff

They don't disclose all of the exclusions of your contract up front. They need a larger pool of contractors so you don't have to wait so long for service

3 years ago

Reply from American Home Shield

Hi Jeff,
Thank you for providing us with feedback about your most recent experience to have the repairs completed. I would be glad to look into the issues and assist with a resolution.

Jan. 19th, 2021

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Verified Customer

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Alissa

IMHO all of these home warranty companies are shady, but this one seems to be a little better than most.

3 years ago

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Verified Customer

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Frances Lowe

Had to have a second call regarding my dishwasher and now they tell me I can't get it fixed till Jan 9th

3 years ago

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Verified Customer

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debbie j riddle

they would good and helpful they don't have enough choices for repair companys to choses from

3 years ago

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Verified Customer

star star star star star

ben

speedy service; uses competent repair companies with discounted rates

3 years ago

Reply from American Home Shield

Hi Ben. It is so wonderful to hear that you received fast and dependable service. We can't wait to provide you with a great experience for your next repair need as well. Thank you for choosing AHS.

Nov. 16th, 2021

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Verified Customer

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Julia

wait times are INSANE- I literally waited 2hrs 11 minutes on the phone to ask about the appliance discount.

3 years ago

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Verified Customer

star star star star star

Diane Prince

customer service and communication with me regarding appointment

3 years ago

Reply from American Home Shield

Hi Diane,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

star star star star star

Sandra Williams

They've done everything they were supposed to do as a warranty company so far

3 years ago

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Verified Customer

star star star star star

Peter J Vander Velde

Excellent customer service/professional/timely service response

3 years ago

Reply from American Home Shield

Hi Peter,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2021

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Verified Customer

star star star star star

Nancy

I have never had an issues when filing a claim. It's fast and easy.

3 years ago

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Verified Customer

star star star star star

Todd S.

They have made it easier to put claims thru and good follow up

3 years ago

Reply from American Home Shield

Hi Todd,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 19th, 2021

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Verified Customer

star star star star star

Linda Whitlow

On Time. Knowledgeable. Aware of Vovid policy and were mask.

3 years ago

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Verified Customer

star star star star star

MAHMOOD

Excellent Services ,quick response and professional approach.

3 years ago

Reply from American Home Shield

Hi Mahmood,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 19th, 2021

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Verified Customer

star star star star star

Kissaou Tchedre

professional work and good work, professional work and good work

3 years ago

Reply from American Home Shield

Hi Kissaou, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2022

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Verified Customer

star star star star star

evelyn

good service, reliable ,good for the money, best buy ,customer service

3 years ago

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Verified Customer

star star star star star

Ira

Easy to work with. Reputable companies are used as technicians.

3 years ago

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Verified Customer

star star star star star

L. Ratliff

Easy to work with. Most of the vendors are prodfessional and courteous.

3 years ago

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Verified Customer

star star star star star

Rose Sulistio

Very easy to connect to them and the technicians are more responsive.

3 years ago

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Verified Customer

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Matteo

Warranty coverage pretty good. Saved us a lot of money on some major repairs and replacements

3 years ago

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Verified Customer

star star star star star_border

Andrew Wiseman

Generally very good, but often have to wait up to one week for initial service call.

3 years ago

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Verified Customer

star star star star star

John E Garten-Shuman

Service calls are easy to request and providers show up as scheduled.

3 years ago

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Verified Customer

star star star star star

Apurva Pandey

My dishwasher broke. AHS got it inspected and replaced without any issues

3 years ago

American Home Shield Reviews