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American Home Shield Reviews

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8.6

Overall Score

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Elisa Ingram Franklin, TN

Always quick response, partner with very reliable companies.

3 years ago

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Reply from American Home Shield

Hi Elisa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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R Harris Dripping Springs, TX

Request for service easy to do and taken care in timely manner

3 years ago

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Reply from American Home Shield

Hi R Harris,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Roy Griffin Waco, TX

Dependable and efficient always gets me a great contractor!!!!

3 years ago

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Reply from American Home Shield

Hi Roy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Luis DeLeon Brentwood, CA

Ease of asking for help when something at home is not working.

3 years ago

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Reply from American Home Shield

Hi Luis,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 5th, 2021

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Nelson A. Dallas, TX

Always been able to respond to my requests/concerns and quickly

3 years ago

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Reply from American Home Shield

Hi Nelson,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Enrique A Ervesun Fishers, IN

They were very professional and efficient in solving the problem

3 years ago

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Reply from American Home Shield

Hi Enrique,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Sonia Greenberg Marietta, GA

Very professional and knowledgeable. Always on time, never late.

3 years ago

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Reply from American Home Shield

Hi Sonia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 5th, 2021

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Juanita Juaita Mebane, NC

very reliable and prompt, which means alot when you have no heat

3 years ago

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Reply from American Home Shield

Hi Juanita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Duane Halbur Bettendorf, IA

Helped problem solve when there was an issue with the contractor

3 years ago

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Reply from American Home Shield

Hi Duane,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Feb. 8th, 2021

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Christine Mancos, CO

Always efficient, friendly, 3 crew work, quality installation.

3 years ago

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Reply from American Home Shield

Hi Christine,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Rosie Hickle Laredo, TX

were quick to respond and keep me up to date with my appointments

3 years ago

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Reply from American Home Shield

Hi Rosie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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N N Wilmington, NC

3 prompt service, great technicians, will recommend to anyone!

3 years ago

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Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Susan Feller-Flores Davenport, IA

They get to business as soon as I make the call to fix something.

3 years ago

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Reply from American Home Shield

Hi Susan,
We are pleased to hear about the timely service that you have experienced with American Home Shield.

Feb. 8th, 2021

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Tony Wild Pawtucket, RI

Overall great bang-for-buck service. Quick resolution to my issue.

3 years ago

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Reply from American Home Shield

Hi Tony,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Doug Kilgore, TX

They honor their commitments and respond very quickly. They generally send very good people

3 years ago

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Britton Priddy Fort Worth, TX

Great service and service personal are always professionals

3 years ago

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Reply from American Home Shield

Good morning Britton,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 26th, 2021

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Milagros D. Robinson Copperas Cove, TX

I'm very happy with this company, they took care of my problem and sent me a great garage company.

3 years ago

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Tommy Edgar Whitney, TX

Great response to problems and professional service providers

3 years ago

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Reply from American Home Shield

Hi Tommy,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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Cristina Houston, TX

Professionalism. Excellent service. I'm very happy with the service.

3 years ago

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Reply from American Home Shield

Hi Cristina,


I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 26th, 2021

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James Cooper Houston, TX

All problems taken care of in a timely manner by good contractors.

3 years ago

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Reply from American Home Shield

Hi James,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Nancy Neel Silsbee, TX

They are very helpful and always have taken care of everything I needed

3 years ago

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Reply from American Home Shield

Hi Nancy,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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David E. Hartz New Braunfels, TX

Very responsive and professional. Good recommendations for replacement.

3 years ago

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Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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Jennifer Aransas Pass, TX

They have replaced numerous appliances for me, but the last transaction did not go smoothly.

3 years ago

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Leigh Colorado Springs, CO

They always come through with someone who can fix the problem.

3 years ago

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Reply from American Home Shield

Hi Leigh,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Haley Albuquerque, NM

Response and customer service. I've always had my issues solved

3 years ago

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Reply from American Home Shield

Hi Haley,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Rad Druen Las Vegas, NV

Get the job done in a timely manner, with knowledgeable servicemen

3 years ago

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Reply from American Home Shield

Hi Rad,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Mama D Newbury Park, CA

Limited list of contracted vendors and extreme difficulty reaching a human at AHS to resolve questions.

3 years ago

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Raul Martinez Panorama City, CA

I like the service very fast thank you for good customer service

3 years ago

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Reply from American Home Shield

Hi Raul,
Thank you for your feedback!

Jan. 30th, 2021

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Rob Lake Elsinore, CA

Does not stick to service fee! Tells you not to pay the contractor when they show up then allows contractor to charge 3 times service fee for a simple job.

3 years ago

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Reply from American Home Shield

Hi Rob,
I hate to hear about your most recent AHS customer service experience to get the issues repaired. I would be glad to speak with you and get the issues resolved.

Jan. 28th, 2021

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Robert Stockton, CA

Everything was good and they was really helpful and quick response to my need.

3 years ago

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Reply from American Home Shield

Hi Robert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Jeremiah Rio Dell, CA

Excellent fast efficient service friendly staff when you call

3 years ago

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Reply from American Home Shield

Hi Jeremiah,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Daniel Augusta, GA

Efficient and great customer service. Quick response and cost effective

3 years ago

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Reply from American Home Shield

Hi Daniel,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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T Peters West Palm Beach, FL

I requested service after 8am and by 1pm a contractor was at my house

3 years ago

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Reply from American Home Shield

Hi T Peters,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Mark Lithia, FL

Covered the two issues I had in a fast and professional manner

3 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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Joel Burwash Hernando, FL

Very helpful beginning to end and very prompt and courteous

3 years ago

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Reply from American Home Shield

Hi Joel,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Ken Seiler Memphis, TN

They responded quickly and got the problem fixed just as fast.

3 years ago

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Reply from American Home Shield

Hi Ken,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 30th, 2021

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Charletha Toledo, OH

Great Service, great value and protection all at great price.

3 years ago

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Reply from American Home Shield

Hi Charletha,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Mark Ritts Streetsboro, OH

Have always been quick to help solve any issues brought to them.

3 years ago

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Reply from American Home Shield

Hi Mark,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Richard Gannon Lawrenceburg, IN

Value, High Quality Service Representatives, Attentive to priorities

3 years ago

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Reply from American Home Shield

Hi Richard,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Marvin Will Evansville, IN

Very good and quick service.Serviceman was very nice and seemed to know what to do.

3 years ago

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Roger Kennedy Cedar Rapids, IA

Great service when needed. Always on time service and quality of work.

3 years ago

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Reply from American Home Shield

Hi Roger,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Debby Whitmore Saint Louis, MO

No problems with my request .. Had a service company call the same day

3 years ago

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Reply from American Home Shield

Hi Debby,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Cole Belton, MO

We've only used them once, but the service we received was excellent!

3 years ago

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Reply from American Home Shield

Hi Cole,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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CC Mc Kinney, TX

easy transaction, work men were very professional and knowlegeable.

3 years ago

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Reply from American Home Shield

Hi CC,
We appreciate your feedback and hope you continue to enjoy American Home Shield.

Jan. 26th, 2021

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Anonymous Sherman, TX

because i've been paying them for years, and when i need them to fix my stuff they said it is not covered. this company sucks !!!!! switching to a diferent one.

3 years ago

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Reply from American Home Shield

Hi,
I hate to hear about your most recent AHS customer service experience to get the issues repaired. I would be glad to speak with you and get the issues resolved.

Jan. 28th, 2021

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Greg loturco Houston, TX

Good and fixed it. No time. Called well would like to use them again.

3 years ago

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Reply from American Home Shield

Hi Greg,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Toni Anton Vancouver, WA

Very quick and excellent service. I was very pleased with the whole process

3 years ago

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Reply from American Home Shield

Hi Toni,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Deb Lancaster, PA

Prompt excellent service. Helpful, knowledgeable service person.

3 years ago

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Reply from American Home Shield

Hi Deb,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Charlesetta Mathis Woodbridge, VA

Great response, in less than 24 hours I had a vendor to make an appointment.

3 years ago

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Reply from American Home Shield

Hi Charlesetta,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Caroline OBrien Gastonia, NC

Handled everything in a timely manner and the issue was resolved

3 years ago

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Reply from American Home Shield

Hi Caroline,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021