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American Home Shield Reviews

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8.6

Overall Score

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Miriam Sharpley Cameron, SC

Great service, worker on time new what was wrong went right to it.

3 years ago

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Reply from American Home Shield

Hi Miriam,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Aline Bear, DE

They are very reliable and I am very pleased with their service.

3 years ago

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Reply from American Home Shield

Hi Aline,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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basa Silver Spring, MD

for a superb job, well done, very good Company, excellent coverage

3 years ago

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Reply from American Home Shield

Hi Basa,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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James Cain Panama City Beach, FL

Very dependable, friendly and they stand behind there services

3 years ago

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Reply from American Home Shield

Hi James,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Zoe Lattimer North Miami, FL

Ease of contact and referrals that complete the job as required

3 years ago

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Reply from American Home Shield

Hi Zoe,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Christopher Hohn Madisonville, TN

Great service fast and they listened when I didn't want some no name service

3 years ago

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Reply from American Home Shield

Hi Christopher,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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chester d kozlowski Rockville, IN

they have always come through. have fixed or replaced items in a timely matter

3 years ago

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Reply from American Home Shield

Hi Chester,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Kenneth Sarver Romeo, MI

They have been very reliable and the company's used have been good.

3 years ago

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Reply from American Home Shield

Hi Kenneth,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Sondra Hayes Zachary, LA

I've been a customer for 3 years. Their rates are affordable and standard.

3 years ago

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Reply from American Home Shield

Hi Sondra,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Jorge Aguilera Plano, TX

Initially it is a bit complicated to completely understand what is actually covered.

3 years ago

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HELEN DAVIS Midlothian, TX

i have no problems WHEN I NEEDED WORK DONE THEY ALWAYS GET RIGHT ON IT

3 years ago

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Reply from American Home Shield

Hi Helen,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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James Merriman San Antonio, TX

Right there when you need them and their prices are about right

3 years ago

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Reply from American Home Shield

Hi James,
Thank you for your feedback!

Jan. 30th, 2021

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CARLOS YBARRA Nurillo, TX

Quick response and great service. Easy online appointment request.

3 years ago

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Reply from American Home Shield

Hi Carlos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Vakentin Nunez Newman, CA

Good service on time and very helpful we live American home shield

3 years ago

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Reply from American Home Shield

Hi Vakentin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Deborah Smyth Abingdon, VA

Professional contractors are contacted asap and fix the issue adequately.

3 years ago

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Reply from American Home Shield

Hi Deborah,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2021

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marvin harris Navarre, FL

Very Satisfied. Everyone associated with AHS have been professional.

3 years ago

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Reply from American Home Shield

Hi Marvin,
We appreciate your feedback and hope you continue to enjoy American Home Shield.

Jan. 26th, 2021

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Roque Gonzalez Brooksville, FL

They have saved my house so many times. They are trustworthy a d fast!

3 years ago

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Reply from American Home Shield

Hi Roque,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Happy Customer Bowling Green, KY

Responsiveness, Communication, Prompt & Effective Resolution

3 years ago

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Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Lekale carver Indianapolis, IN

They take care of everything that I need and there are fast at it.

3 years ago

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Reply from American Home Shield

Hi Lekale,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Jamie Chaska, MN

Claims are processed in a timely manner and service has been very professional.

3 years ago

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Reply from American Home Shield

Hi Jamie,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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Raju Aurora, IL

Timely and professional, the service has been done next day itself

3 years ago

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Reply from American Home Shield

Hi Raju,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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William Mullen Mandeville, LA

Easy to schedule service and the service companies have been terrific thus far.

3 years ago

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Reply from American Home Shield

Hi William,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Ray Minkle Fort Smith, AR

They were very responsive and got my problem fixed the day I called!

3 years ago

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Reply from American Home Shield

HI Ray,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Ralph Pearland, TX

American Home shield is very timely and is very good in resolving issues.

3 years ago

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Reply from American Home Shield

Hi Ralph,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Tiffany Minneapolis, MN

I had fast friendly service when our tech came out to fix the heater

3 years ago

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Reply from American Home Shield

Hi Tiffany,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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William granger Centralia, IL

They do what they say on repairing or replacing items in the home

3 years ago

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Reply from American Home Shield

Hi William,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Liane Locke Lubbock, TX

Timely turnaround and worth the money when you have to make an expensive replacement.

3 years ago

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Pamela Du Bois Caldwell, ID

They have always been good to me. A mixup here and there, but they always make it right.

3 years ago

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William Dean Port Ludlow, WA

Convenience to quickly get appliances back to running properly!

3 years ago

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Reply from American Home Shield

Hi William,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Melinda Cliffwood, NJ

My first experience with them was seamless and the service was excellent

3 years ago

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Reply from American Home Shield

Hi Melinda,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Narayan San Ramon, CA

it took a long time to get hold of their purchasing rep. Other than that everything is smooth.

3 years ago

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G. Lyons Santa Rosa, CA

Quick, reliable service, great service and competent repair people.

3 years ago

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Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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George Blumetti Farmingdale, NJ

can be better at contacting the service people they always say they didn't get the work order

3 years ago

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Roxanne Baltimore, MD

The technician was respectful and provided the best way if this happens again

3 years ago

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Reply from American Home Shield

Hi Roxanne,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2021

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Robert Brinkley Hendersonville, NC

Performance in securing vendors and replacing defective appliances

3 years ago

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Reply from American Home Shield

Hi Robert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Ed. Ladson, SC

AHS issues prompt responses to my problems through very professional companies.

3 years ago

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Reply from American Home Shield

Hi Ed,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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rich sullivan Rock Hill, SC

good service and prompt service and proper staffing or required services

3 years ago

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Reply from American Home Shield

Hi Rich Sullivan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Kenny Angona Bradenton, FL

very efficient/easy to coordinate with/very good communication

3 years ago

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Reply from American Home Shield

Hi Kenny,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Alan Scott Kissimmee, FL

Professional, informative and quick to respond to the repeated issue

3 years ago

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Reply from American Home Shield

Hi Alan,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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PO Pearland, TX

Took four months to resolve my microwave issue. No one in the area that handles appliances would answer the phone. Wait times were HOURS long, if answered at all.

3 years ago

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Reply from American Home Shield

Hi PO,
I hate to hear about your most recent experience to have the repairs completed. I would be glad to speak with you and get the issues resolved.

Jan. 18th, 2021

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Dan Scottsdale, AZ

Good service except that an appliance has be totally broken before you can get it replaced

3 years ago

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Patricia Brown Tucson, AZ

their responsiveness to resolve your issues are professional and thorough.

3 years ago

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Reply from American Home Shield

Hi Patricia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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Mike Oro Valley, AZ

Great service and excellent technicians sent to fix problems.

3 years ago

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Reply from American Home Shield

Hi Mike,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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John Phillis Albuquerque, NM

Very difficult to make contact - sometimes I've literally spent hours waiting in the queue for a representative.

3 years ago

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Deron Hobbs, NM

Timely service, quality job, problem solving and professional approach.

3 years ago

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Reply from American Home Shield

Hi Deron,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Clayton and Louise Fulton Las Vegas, NV

The customer is able to select from a choice of contractors approved by AHS

3 years ago

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Reply from American Home Shield

Hi Clayton,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Kristi Medeiros Carson City, NV

They are very easy to work with and Professional. Great Customer Service

3 years ago

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Reply from American Home Shield

Hi Kristi,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2021

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Sandra Boyer Saint Charles, MO

they see that the problem is sent to the correct dependable company

3 years ago

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Reply from American Home Shield

Hi Sandra,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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John Colomy Lees Summit, MO

Decades of prompt, professional response to solve the problem.

3 years ago

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Reply from American Home Shield

Hi John,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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John Buckley Andover, KS

Professionalism and responsiveness are true characteristics of AHS

3 years ago

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Reply from American Home Shield

Hi John,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021