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Verified Customer

star star star star star

Robert Rediker

prompt service. no fighting over coverage. strong vendors

3 years ago

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Verified Customer

star star star star star

Pat

Professional and competent. Next day service and always a job well done.

3 years ago

Reply from American Home Shield

Hi Pat,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Verified Customer

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Kathleen

I have been waiting over 2 months for a resolution of a problem. There is NO communication from them. I have to chase everything down. VERY disappointed.

3 years ago

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Verified Customer

star star star star star

Janet Padron

Speedy service, gets the job done reliably and very good customer service!

3 years ago

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Verified Customer

star star star star star_border

Garry Tate

Trouble understanding dialect. Not English as I am accustomed. More like spanglish or thai ish

3 years ago

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Verified Customer

star star star star star

Linda

Quick service and quick response.We had someone come out within a day!

3 years ago

Reply from American Home Shield

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

star star star star star

Gene

They take care of the issues in a professional manner and they respond quickly.

3 years ago

Reply from American Home Shield

Hi Gene,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Verified Customer

star star star star star

Linda Vasquez

Ease of website , prompt response time, price is competitive

3 years ago

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Verified Customer

star star star star star

Denise Rossiter

Responsive to any calls I have put into them. Good service providers sent out.

3 years ago

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Verified Customer

star star star star star

David Shepherd

Garbage Disposal went out called they had somebody out the next day

3 years ago

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Verified Customer

star star star star star

Mike

Reliable, efficient, timely, and affordable. Good customer service

3 years ago

Reply from American Home Shield

Hi Mike,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

star star star star star

Marisa L Reising

Because they are good. Customer Service is very knowledge of the product.

3 years ago

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Verified Customer

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Earl Pridgen

It was easy to request an appointment and the service providers were thorough in their work

3 years ago

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Verified Customer

star star star star star

Kenneth Redding

Great customer service and always is responsive to our needs.

3 years ago

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Verified Customer

star star star star star

Paul

The service arrived on time and was able to fix the problem within a hour.

3 years ago

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Verified Customer

star star star star star

Wendy Reno

Integrity - if something is on need of repair, it gets repaired or replaced!

3 years ago

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Verified Customer

star star star star star

Allen Strassner

Good customer service and reliability. Wide range of coverage.

3 years ago

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Verified Customer

star star star star star

Cynthia Tarpley

The excellent professionalism that they show towards their customers

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Dana Soria

They are very helpful in checking my heater and gave me alot or information

3 years ago

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Verified Customer

star star star star star

Karen Lassiter

Professional representatives, helpful & outstanding service providers.

3 years ago

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Verified Customer

star star star star star

James Ricapito

Always satisfied with every experience I've had. Good product for the money.

3 years ago

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Verified Customer

star star star star star

Fred Pennington

Great response to isse Responsr time was awesome.. c&K fixed issue on the spot

3 years ago

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Verified Customer

star star star star star

Tonya

Only used them once but the service was quick and done right.

3 years ago

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Verified Customer

star star star star star

Stacey Koconis

They have been reliable and helpful in covering items and my home

3 years ago

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Verified Customer

star star star star star

Donald Wright

quickly solves problem, courteous polite people that are knows their job

3 years ago

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Verified Customer

star star star star star

Patrice

They send out professional companies, they dispatch in a timely manner

3 years ago

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Verified Customer

star star star star star

Sarah Sweetman

Prompt service is much appreciated for a full time employed person

3 years ago

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Verified Customer

star star star star star

Jasmine Martin

Exceptional Service. It did not take long for service to be completed.

3 years ago

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Verified Customer

star star star star star

Michael Thornton

Great price and great service easy to get help with home projects

3 years ago

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Verified Customer

star star star star star

John Silva

Excellent service and very responsive. Great sense of Urgency

3 years ago

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Verified Customer

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Ray

It is good to have piece of mind, but once you do have repairs, they have increased their renewal rates substantially.

3 years ago

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Verified Customer

star star star star star

Joe Padilla

Good customer service response and were able to get our appliance fix.

3 years ago

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Verified Customer

star star star star star

Scott Stava

had a repair required on our dishwasher and it was repaired with no problems

3 years ago

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Verified Customer

star star star star star

Emma Miller

Always reliable. Answers all my questions in a timely manner.

3 years ago

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Verified Customer

star star star star star

Dorothea Massey

Excellent service , experience, courteous and polite technicians

3 years ago

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Verified Customer

star star star star star

joyce myers

On time for appointments and precise and tell you what is needed

3 years ago

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Verified Customer

star star star star star

Letitia Ricketts

Always take care of our issues and quick response to our needs

3 years ago

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Verified Customer

star star star star star_border

Haskel Stanback

Quick response and reliable service. Vendors respond and provide multiple appointment times.

3 years ago

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Verified Customer

star star star star star

Tom

Solve all of my home problems on time. Friendly customer service.

3 years ago

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Verified Customer

star star star star star

Greta Ward

Prompt service, professional businesses, explanations easy to understand

3 years ago

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Verified Customer

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Gemma Orf

Easy to work with, and most of the people have been very helpful with what I needed

3 years ago

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Verified Customer

star star star star star

Cengizhan Yenerim

Needed to call for one repair and it was done appropriately and quickly.

3 years ago

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Verified Customer

star star star star star

Damon Mariano

They have handled every issue without some loophole excuse.

3 years ago

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Verified Customer

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Noryce Slaman

Unfortunately, being an American Company the customer service is not American! There is no supervisors to speak with concerning the many problems that I have had!

3 years ago

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Verified Customer

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Jason

Nice turnaround with getting device, but the companies aren't the best when they arrive.

3 years ago

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Verified Customer

star star star star star

Y

Quick solution, good price. many option to choose from for the service.

3 years ago

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Verified Customer

star star star star star

Keith

Great service/ outstanding service/ professional workmanship/trustworthy

3 years ago

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Verified Customer

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Debra Rapaport

They don't let you know about the increases in your policy. Difficult to understand customer service representatives.

3 years ago

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Verified Customer

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Mikey

Overall very good customer service and responds in a timely manner to support requests

3 years ago

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Verified Customer

star star star star star

Shirley Williams

Great services , services was excellent and did not take long for services

3 years ago

American Home Shield Reviews