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American Home Shield Reviews

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8.6

Overall Score

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Sheridan Weinstein

available 24 hours with timely service with great contractors

3 years ago

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star star star star star

Marvin A Winfrey

The customer service representative was totally professional.

3 years ago

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Vicki Rushing

The timeliness of service has been great and the service has been great.

3 years ago

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Harry Reed

Provides excellent response in meeting warranty related repairs or replacement

3 years ago

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Patricia Omelogu

Response time is good and the people that are sent are friendly

3 years ago

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Tommy

Excellent response time. Have had good luck with contractors that were sent.

3 years ago

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Joan Wade

Easy to request service and pay. The contractors contact and show up quickly.

3 years ago

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Jane Tomassian

Prompt response to my service request. And prompt/next day resolution.

3 years ago

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Suzanne Mulcahy

American Home Shield provies great service and is very dependable.

3 years ago

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Chandra

Because they got done what was taking another company over three months to do

3 years ago

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Shari Shreve

Sometimes they are not able to get service people to use for an extended amount of time.

3 years ago

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Bridgett

They are fast at getting my services taken care of, and they save me money

3 years ago

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Eugenia Wollenziehn

on time and good contact with customer service and Co. that was sent were honest.

3 years ago

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Becky

Service provided is professional and quick. Service Providers are Excellent!

3 years ago

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Winnie Utley

Took care of all our concerns. And made sure we were pleased with the results.

3 years ago

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Kate Rhey

Making an appointment is easy. The contractors are professional and skilled.

3 years ago

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ed rich

all contractors respond to problems and fix them sooner than anyone else

3 years ago

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Idalina Sanchez

They are the best home warranty company i have experienced with

3 years ago

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Octavio Velazquez

Prompt service, excelent people working for us, and doing good job

3 years ago

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SLP

AHS helped me locate a licensed, reputable plumber on Saturday morning!

3 years ago

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JULIET RHODEN

Convenience of making appointments and quick response by contractors

3 years ago

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Iris

The scheduling for my appointment was quick and went smooth.

3 years ago

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Elba Plyman

They always come through with good companies for each problem

3 years ago

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Cameran

I have no complaints and feel that their service is satisfactory.

3 years ago

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Michele

Because the cover appliances but not some essential parts even though the appliance you have has that piece

3 years ago

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Vonda Thomas

When you make a call, they send someone to you and follow up with an email.

3 years ago

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Philip F. pollacia

They are always responsive to my needs. Follow-up is rapid and complete

3 years ago

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Larry A Trice

The repairs I have neded have been taken csre of fast and professionally

3 years ago

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GILBERT TRACEY

SINCE I HAD THEM NO PROBLEMS. THEY ALWAYS COMPLETED MY JOBS.

3 years ago

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Harold & Sheila Rogers

I consistently receive professional, positive, quick and reliable service.

3 years ago

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CARMEN D QUINSEY

Whenever I have had an issue I received prompt, no hassle repairs!

3 years ago

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Bob Weaber

Always prompt responsiveness and satisfactorily completes their work.

3 years ago

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David Stockman

AHS provides affordable home care with quality subcontractors.

3 years ago

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Irven

Home Shied is affordable and they have been very responsive to our problems.

3 years ago

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Karen Rahn

Always there when I need them. They sent me people that do great work.

3 years ago

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Shakena Wallace

Advertising repair or replace for home appliances. Will cover repairs but look for loophole to avoid replacing appliances.

3 years ago

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otis thomas

it a company that take your money but do every thing not to fix appliance charging member lot of pocket money, never use them better off saving your money

3 years ago

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Art

They always respond quickly and great quality of work from their contractors

3 years ago

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Winston Richter

great customer service, do not fail appointments. Gives you peace of mind

3 years ago

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Janet Rodriquez

They are very good about getting things taken care of in a timely matter

3 years ago

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leon

response and subsequent service have been first-rate; prompt and professional

3 years ago

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Anonymous

I was told my service account was past due for the month although my credit card was already on file.

3 years ago

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Ron Sanchez

American Home Shield denied my claim to repair a broken ice maker door handle and they will not allow me to speak to the AHS claims who denied the request.

3 years ago

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Jean Smith

They have come through every time we have had an issue that they warranty.

3 years ago

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Francisco

They have been helpful every time something breaks down in my house.

3 years ago

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Patricia Wheatfall

They always send courtesy, friendly and professional help out

3 years ago

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Vivian Phillips

The service person was prompt and dealt with the situation in a timely manner

3 years ago

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Rudy Ramirez

They were easy to work with and fairly priced in regards to our warranty.

3 years ago

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April

Repair was fully covered and AHS was quick to process our request.

3 years ago

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Olga N.

Easy access. Very fast scheduling a service with very competetive companies.

3 years ago