Choice Home Warranty: Read 46,127 User Reviews From Real Homeowners

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Mallikarjuna Kasam

Not happy with the service. I am not satisfied

1 year ago

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William

Never had a warrant, and had to help play for replacement?

1 year ago

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Gerald Coley Las Vegas, NV

Bought warranty for 3 years and all claims were denied.

1 year ago

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Jay Christopher Berry Maricopa, AZ

CHARGED A FULL YEAR WITHOUT PERMISSION... want to cancel

1 year ago

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Charles Farrell Lufkin, TX

No case manager to talk to about claim!!

1 year ago

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Manuel Kocher The Bronx, NY

Poor service and hidden fees and information

1 year ago

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Burton Hill Green Hill, TN

Lowball $ offer on replacing microwave!!

1 year ago

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Jeff Flowers Melbourne, FL

Approvals everything over basic repairs is denied!

1 year ago

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Charles Henriott Altamonte Springs, FL

They do not cover top quality appliances!

1 year ago

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Norik Sylmar, CA

I don’t have refrigerator more than two weeks

2 years ago Edited December 13, 2023

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Angelika Kerrville, TX

No reimbursement for new a/C system that we HAD to get.

2 years ago Edited December 14, 2023

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CR Chase Henderson, NV

refusal to pay warranty claim to repair HVAC. beware A2

2 years ago

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Elizabeth Minster Navarre, FL

They automatically reject all of my claims.

2 years ago

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Sam C Gonzales Rockwall, TX

Did not do a good job of evaluating the problem.

2 years ago

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Kelsey Loethen Columbia, MO

Extremely difficult to work with, claims take forever

2 years ago

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Keith Bennett Los Angeles, CA

Would not authorise to remove toilet to unclog drain.

2 years ago

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Robert

You cancelled my coverage. You did not come to make the repairs. I have plumbing issues that you did not fix.

2 years ago Edited January 10, 2024

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Elise

Two claims, both times not helping. Why am I paying?

2 years ago

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Anthony Howard Peachtree Corners, GA

horrible communication. Hidden information not enclosed

2 years ago

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Len B Stamford, CT

Took way too long to have a water leak repaired

2 years ago

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Patricia Charlotte, NC

2 visits yet air conditioner is not repaired

2 years ago

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Tjb Lexington, SC

Horrible Choice warrenty customer service

2 years ago

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Carlos Scapinello Ridgeland, MS

AC isn’t cooling against. After 24h of repair

2 years ago

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Alwin Brown Avon, MA

Failure to provide proper service and live service

2 years ago

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jeff r dixon Atlanta, GA

I disagree with having to pay over half of the cost

2 years ago

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j Charlotte, NC

only the salespeople get a star, no one else

2 years ago

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Jose Burger Prescott, AZ

Great Company with a horrible customer service

2 years ago

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Verified Customer

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Luigi/Cathryn Queens, NY

Service a claim takes too long >. Poor customer service .

2 years ago

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Verified Customer

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Darrin GA

Don't have qualified companies. I'm not satisfied at all

2 years ago

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Verified Customer

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Joyce Kansas City, MO

Do not cover enough claims when submitted

2 years ago

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Tangela hanks Frisco, TX

Will not renew my contract Three days with no hot water

2 years ago

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Ang Mus McKinney, TX

waste of money!!!no coverage for anything!!!

2 years ago

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Verified Customer

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Jan Mesa, AZ

Not even 1 star. Terrible service!!!!!!!

2 years ago

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Verified Customer

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Greg

No one ever showed up for scheduled appointments!!!!

2 years ago

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Verified Customer

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Frank North Port, FL

No response in a timely fashion. Just run around

2 years ago

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Verified Customer

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Kevin Schreiber Pittsburgh, PA

Dishwasher still not fixed No call or nothing

2 years ago

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Verified Customer

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Mistii Malcolm Cincinnati, OH

Refused to negotiate, horrible attitudes

2 years ago Edited May 15, 2023

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Verified Customer

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Carol West Bend, WI

Submitted claim a week ago, no contractors yet.

2 years ago

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Verified Customer

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Robert Cheetham Friendswood, TX

Useless plumber. Charged $45 did nothing. Did not follow up

2 years ago

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Michael Tanke Phoenix, AZ

It took 2 weeks to get a service person scheduled

2 years ago

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venu madhav Phoenix, AZ

there is lot of miscommunication between choice and vendors

2 years ago

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Verified Customer

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Todd Vallin Tampa, FL

Covered virtually nothing of significance, not worth it.

2 years ago

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Darcy Winter Springs, FL

Waste of money ! Haven’t covered any home issues

2 years ago

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Rosalind Laurinburg, NC

The communication is poor. Claims denied

2 years ago

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Amos Snoddy Auburn, WA

Poor customer service, hidden details concerning coverage

2 years ago Edited January 19, 2023

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Roodly Chicago, IL

I don't like none. Bad service and poor customer service!

2 years ago Edited January 17, 2023

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Bob Griggs North Richland Hills, TX

Would not cover work and the customer service was terrible.

3 years ago

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Tommy Vice Oklahoma City, OK

Replacement allowance is a ripoff! Shame!

3 years ago

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Robert Roushar North Augusta, SC

Technicians don't show up for appointments

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jun. 29th, 2022

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Donald Ashby Fallon, NV

Lack of response in getting my service request

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 28th, 2022

Choice Home Warranty Reviews