Choice Home Warranty: Read 47,276 User Reviews From Real Homeowners

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Martha Walker

Not getting things done that are covered

2 weeks ago

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Reta

I filed a claim Oct 25th and no completion has occurred yet

2 months ago

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JOHN FRAZIER JR

Very poor customer service received from Choice Home Warranty

7 months ago

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Disgruntled

2 claims. 2 claims denied. Lots of wasted time in the process. Not recommended.

8 months ago

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Edwin

Misled by Choice Warranty, do not purchase!

1 year ago

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Audrey

Paying for something I can't use. Denied it sucks.....

1 year ago

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Steve

No return calls or answering emails on claims

1 year ago

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JL66

Always find a way to refuse to cover a claim

1 year ago Edited January 2, 2025

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Sandra

Service takes too long to set up an appointment

1 year ago

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Kim

The worst home warranty ever Such bad service

1 year ago

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Alan

Claim process is complicated and grossly inaccurate

1 year ago

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John

Misleading and untrained customer service

1 year ago

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Vanessa Amos

Not worth it!!! I’m considering canceling!!!

1 year ago

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Pat

Changed your policies w/o notifying clients

1 year ago

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Ron

very shady posted my share and then changed it

1 year ago

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Robert

Takes too long to get a tech out to my home

1 year ago

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Peter Candelora

Problem not resolved despite several calls

1 year ago

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Kenneth King

Allot of no shows. Or not show at all. The worse

1 year ago

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Regina

If it were possible to give zero stars I would.

1 year ago

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Vithal

Their handling of the claims process was very poor.

1 year ago Edited November 6, 2024

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Doug

Still waiting after over a month for microwave.

1 year ago

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Marty

excuses not to pay for services. Aweful

1 year ago

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Frances

Still waiting for service in fridge since august

1 year ago

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Joe Rocha

The fact that Choice will find a way to not pay for a claim

1 year ago

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Jane

Did not take care of their costomers from day one.

1 year ago

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Jordan

This is the most worthless thing I have ever paid for.

1 year ago

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Melissa

I would choose zero stars if that was an option!

1 year ago

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Vernetta

Very disappointed in my AC installation.

1 year ago

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Laurie Leotaud

They don't really pay and cover anything.

1 year ago

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Mike H

I'm canceling as soon as CHW calls me back.

1 year ago

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Joan

I am very unsatisfied and cancelling Choice,

1 year ago Edited August 6, 2024

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Marietta Allen-Thomas

Getting Technician to get out in a timely manner is Awful

1 year ago

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Ben

Well it is a bad company and ready to rip off consumers

1 year ago

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Debbie

Did not like A/C service. Did not fix A/C

1 year ago

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Gary Quick

Still waiting for service on my water heater

1 year ago

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John

No follow up on my claim. I was expecting a call from you.

1 year ago

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Robert

Very poor service and would not recommend this company.

1 year ago Edited October 10, 2024

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Mary Jane Tomkins

There was nothing about their service that I can recommend.

1 year ago

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Kathrina Kimble (Trina)

Rip off company. I wouldn't recommend anyone to them.

1 year ago

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Mike Antonelli

They find every reason not to pay a claim

1 year ago

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Harold

Very poor, dismal service, and denied claims

1 year ago

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Ron

Horrible Save your money and stay away from this company

1 year ago

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Patti Lancaster

took over two months to have my washer repaired

1 year ago

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Jaime

Poor customer service and warranties are not good

1 year ago

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R Reeser

False advertising. Worst purchase ever. Buyer beware.

1 year ago

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Crystal Michalak

If I could give this company a zero I would

1 year ago

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Susan

I have called twice and dishwasher still not fixed

1 year ago

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Grace

I had decent service most of the time but

1 year ago

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Bubba Shear

They Lie! They do not cover what they write they do!

1 year ago

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David Smith

This claim has been a complete nightmare

1 year ago

Choice Home Warranty Reviews