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Choice Home Warranty Reviews

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9.4

Overall Score

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Alma Villanueva

I would not recommend that technician to my friend and my family

1 year ago

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Mike

Not good. I sent an overnight letter to the CEO and I still have not heard back from him. 👎

1 year ago

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Tracey SadlerFoote

I hated no being allowed to speak with a representative.

2 years ago

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Andrew Tracy

I tried to get help with a leaky pipe that is just outside my bathroom and they canceled the claim.

2 years ago

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Maretta

The process is easy the contractors suck.

2 years ago

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Daniel

Did not cover bathroom flange and wax ring on toilet

2 years ago

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William Rooks

Had to come out of pocket with $1500 for a water heater the plan stated $85.00

2 years ago

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Stephen Nardozzi

It's been MONTHS and no results or help from Choice. Time for a refund and new warranty company.

2 years ago

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Earl

This company is not the same company I contracted with 3 years ago——-in a very Bad way

2 years ago

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Shannon

I was waiting for three weeks for someone to fix my electric it was hot in my house

2 years ago

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William

More prone to wanting to compensate than fix .

2 years ago

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Linda

You did not reimburse me for my water heater during a disaster during Hurricane Beryl

2 years ago

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Michael

Still in a Better Business Bureau dispute with Choice Home Warranty claim they refuse to cover

2 years ago

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Talal

Most of the time It seems like they are looking for any reason to deny the claim,

2 years ago

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Elizabeth

They let me down when I needed them the most. I will not be renewing my policy.

2 years ago

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Tim

It took almost 1 year to fix my ac had to keep calling to get somebody to fix it

2 years ago

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Arthur Anderson

I think the service fee should be less than $80

2 years ago

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Lynda Rix

Took a long time to even get a technician

2 years ago

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Candace

For the 4th time someone came to fix my ice maker in the kitchen and still does not work!

2 years ago

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Bob

What is there to like?? NOTHING. They have been nothing but pain pain to work with.

2 years ago

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Faye

Problem setting appointments with technician.

2 years ago

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Thomas

you send service folks that are terrible and don’t know their job

2 years ago

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Janis Rozenbergs

It is a scam. Paying for a warranty and they asking me to pay for the replacement

2 years ago

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Daniel

They can't find people to work in our area and there customer support is in the Philippines

2 years ago

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Ricky

AC down been down since june 6, techs have been here 2 times and ac is still down

2 years ago

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Ananias

Company does not use reputable service providers.

2 years ago

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James Allan Morgan

Trouble finding me a quality company for repairs.

2 years ago

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Jack

Good value for the money for piece of mind

2 years ago

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Carlos

The three Claims has problems with the Company

2 years ago

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Chester Martel

Discovered that my oil fired furnace is NOT covered

2 years ago

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Nick

I never received a part ordered for me.,

2 years ago

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Michael

I'm tired of dealing this you guys. I need to find another vendor. I paid 5 years upfront.

2 years ago

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Richard

On a recent call to fix my A/C, I was charged $90 and Choice refused to fix my unit

2 years ago

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Meg Boland

Fine if you need a repair, absolute rip off if something needs to be replaced.

2 years ago

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Felicia Glasby

They always find a way to get out of the claim by saying it's not normal wear and tear

2 years ago

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Harvey Eads

Excessive delay 3 days scheduling a non working air conditioning unit

2 years ago

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Rick

Never could get anyone to come out to service our washer.

2 years ago

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Lori Krouth

Mostly good, very expensive, but have peace of mind

2 years ago

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Aneesah

Dislike lack of response from repair companies.

2 years ago

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Niki Ripple

Not getting assistance and support with fixing my water softener

2 years ago

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Erxi Wu

Good but not enough. Better but need to improve

2 years ago

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ALLEN MIDDLETON

Not worth it, out of pocket cost you end up paying more.

2 years ago Edited April 18, 2024

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Louise Kirk

It takes them too long to place an order.

2 years ago

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Arvie Lacson

Claims take too long to be resolved. High service call fee.

2 years ago

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Fred Pease

The repair was approved quickly. since approval I have seen nobody.

2 years ago

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Michael

This company is terrible. They are liars and do not live up to there prop. DONT ISE THEM!!!

2 years ago Edited April 10, 2024

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Ted

No one showed up not even a phone call. You better send some one other than Rendon Electric.

2 years ago

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Mark Gentry

The jury is still out. I am having an issue with a repair.

2 years ago

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Linda

Expensive, poor service, bad or no repairs, customer service says one thing and does another, etc.

2 years ago

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Kim Brown

I do not like the way that they keep raising the price every year without telling me.

2 years ago

@endstack