Choice Home Warranty: Read 52,598 User Reviews From Real Homeowners

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Cristine

No happy with technician that was sent! Warranty is great to schedule but not the technician sent

1 year ago

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Sandra

Long wait for reimbursement up to 30 days

1 year ago

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Don

Because I paid for the contract/service.

1 year ago

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Marvin

Still waiting for CHW reinbursement All paperwork was submitted

1 year ago Edited November 8, 2025

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Awais

Its neutral feedback based on service delay.

1 year ago

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Stephen

They were the low cost provider in my area

1 year ago

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Alan

Had a policy before and renewed but service under new policy is not as good

1 year ago

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Jorge

Seller purchased this policy upon sale of house

1 year ago

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Wilma

I wish I did not buy this warranty except for appliances - plumbing was a disappointment

1 year ago

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Nadine Alameh

Affordable and came up high in reviews ..

1 year ago

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Ashley

They take to long to resolve some issues

1 year ago

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Minda

Because i had already signed up with them

1 year ago

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Robert Simmons

Our microwave is still broken. Tech said that he order a part, but we have heard nothing.

1 year ago Edited September 17, 2025

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Natosha Lessley

I’m not impressed with their replacement credit

1 year ago

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Tom Zeni

Extremely disappointed with policy on coverage. Will not renew nor encourage others to.

1 year ago

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Anne

You did not take care of my big ticket item a tankless water heater I got screwed out of 2,500

1 year ago

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Alex

Recieved approval to fix door on microwave 2 weeks ago Still haven’t heard from anyone????

1 year ago

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Tommy Watkins

Takes to long to get someone out to work on problem

1 year ago

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Judy

They do not provide what they advertise and sell to the customer.

1 year ago

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Sam

They did not pay for the cost of replacement.

1 year ago

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Mubarik

Choice itself may be ok but the company you authorized to work is tribble.

1 year ago

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Annette

No one NEVER returned my calls. Denial of a claim.

1 year ago

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Marvin Brown

Very slow response time never found a vendor to fix my AC

1 year ago

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Russell hackenberry

Repair company can not fix and referred all the time please call me a supervisor please

1 year ago

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Theresa

I was very disappointed with the way my claim was handled by the tech.

1 year ago

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Nancy

Scam- find excuses not to cover things that they clearly state in contract are covered

1 year ago

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Thomas

I have had a broken ice maker for over 3 months and still no one has come out to fix it.

1 year ago

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Craig Perry

Disappointed witb replacement policy. Not really enough

1 year ago

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Sandy Deardorff

Reasonable price. But having problems with repair.

1 year ago Edited December 9, 2025

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Dale

It takes too long to get things repaired.

1 year ago

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Wilford

The lack of communication and coordination with contractors and customers.

1 year ago

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Geri

A good type of insurance if you own your home, but not by Choice.

1 year ago

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Earleen Tudor

Waiting to long for money for replacement of microwave.

1 year ago

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Colin

Extremely poor customer service warranty company that hires incompetent service providers.

1 year ago

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Rebecca Craven

I am still waiting on my ice maker to be fixed

1 year ago

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Ken Alexis

Customer service stinks, their atitude is that to bad if don't agree with them.

1 year ago

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Robert

Sending unqualified tech to my house to repair dishwasher

1 year ago

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Sassan

They suck , it takes for ever to fix a claim two months for a fridge and still not fix. They suck.

1 year ago

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Namia

The whole process is too long and ppl never approve anything

1 year ago

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Kirk Garfield

95% of the time repairs are poorly made by people uninterested in preforming equality repairs.

1 year ago

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Arnefisher42@yahoo.com

They are then worst i would like them to call me to discuss my issues with a manager

1 year ago

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Judith

Three claim and not one was paid to us. Been waiting for claim #3 to be resolved since 12/10/24

1 year ago

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Carole

30.00 to reissue lost check prior to 90 days after issue

1 year ago

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Iris

I submitted my first claim and was utterly disappointed with the progress and unfinished results

1 year ago

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Wanda

your company is the worst, wish I never locked into a 3yr contract. it wont happen again

1 year ago

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Denisemichael

Dishwasher was not fixed and not put back properly. We are not satisfied with your service. Mike

1 year ago

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Susan

The service technicians keep blaming each other. The problem never gets fixed.

1 year ago

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Helaine

its taking over 2 weeks to get my dishwasher fixed, this is unacceptable

1 year ago

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Felipe

I like it. What I don't like is, did it? Take too long to fix my appliances.

1 year ago

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Tena

See the reason below why their warranty is not worth the cost.

1 year ago

Choice Home Warranty Reviews