Choice Home Warranty: Read 52,598 User Reviews From Real Homeowners

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Stuart Stewart Baton Rouge, Louisiana

No happy with the amount they offered to replace our dishwasher.

4 months ago

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Eric Schlerf Oklahoma City, Oklahoma

Denial of claim of broken air conditioner in 100 degree weather. Petty fine print scam

4 months ago

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Huy Nguyen Los Angeles, California

I did not like the up sale of your services.

5 months ago

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Nancy Crocker Cleveland, Georgia

Long wait times for repairs to air conditioning Especially since it is hot

5 months ago

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Georgia Alvarez Valley Springs, California

Service not available in timely manner Customer service gives runaround answers.

5 months ago

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Georgine Grennier-Kowalefski Tulsa, Oklahoma

Too much run around. Expectations not always made clear.

5 months ago

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Vawn Ley Tuscaloosa, Alabama

The clauses and how the claims are viewed, you're setup to be denied. It's not worth the money.

5 months ago

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Alfred

Good ratings and reasonable prices compared to other companies

9 months ago

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Ray

Been 6 weeks still no repairs. You can get parts from the moon quicker

9 months ago

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Steven Evjen

Bad service, did not cover repairs that the person they sent caused

9 months ago

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Joseph

We reviewed what is covered for viability.

9 months ago

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Iranna Rampur

Not cover nothing just wasting your money please dont buy this warranty

9 months ago

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Andrew

Waiting since Friday to hear about our repair

9 months ago

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Anissa Reed

Because I'm still waiting for my refrigerator to be fixed.

9 months ago

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Jamiese

Thought it would be fair in replacing items that could no longer be repaired.

9 months ago

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Carol

A fried & I decided we would try choice to make life easier

9 months ago

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Carolyn Vernon

Nothing!!!! they never showed.. no call no text no email I am canceling

9 months ago

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Keith

Problem not fixed still making unusual noise and cooling inconsistently

10 months ago

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Radiyyah

the claim was not covered.. very upsetting

10 months ago

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Jose Pina

Will send a letter to management to detail my concerns.

10 months ago

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Don

Wanted to find way to save money on repairs

10 months ago

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Ralph

It was included in the purchase of the property

10 months ago

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Robie

You do not honor your contract, you look for reasons To turn a claim down.

10 months ago

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Rose

Didn't cover my service call. Having problems with sewer system.

10 months ago

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Joanie Everett

I assumed they would take care of issues and any needed covered repairs.

10 months ago

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Sherry

Horrible... my service not completed Customers service rep not helpful at all

10 months ago

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Gerald

has not responded to questions about our dishwasher.

11 months ago

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Keyeriya

I am not getting the services I a, suppose to get. I am very disappointed

11 months ago

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Kevin

Lower price and good marketing reviews. Okay.

11 months ago

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Karan

I don’t know why but questioning my decision

11 months ago

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Dean

Takes two weeks or more to get service.......

11 months ago

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Ronald and Atanya Russell sr.

I am dispointed with the tech about our hot water heater

11 months ago

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Dick Kauk

I needed security not to havre unexpected bills I wasn’t counting on

11 months ago

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Steve cassidy and colleen Stanton

I was offered a very discounted rate over 3 1/2 years.

11 months ago

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Tim Ruth

I have been waiting for a callback for 2 hours and never received any

11 months ago

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Holly Bazinet

It still has not been repaired. I can’t get in contact with the repairman.

11 months ago

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John

It was my understanding that replacements would be like products.

11 months ago

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Thomas

Came with the purchase of my home some weeks ago.

11 months ago

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Thomas

Slow getting plumber lined up. Plumber was fast efficient.

11 months ago

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John Richmond, Virginia

Had 2 items replaced with no problem. Now my refrigerator has been down 3 weeks now.

3 months ago

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Al Hammons

Takes too long to get a service technician to help. Can limit the anything positive.

6 months ago

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Chasida

My realtor convinced me to get a home warranty.

1 year ago

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Maria

Scheduling is difficult and inconsistent with vendors.

1 year ago

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Melissa

Need home warranty and they were affordable

1 year ago

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Steve

Thought it was a good company. I researched many companies

1 year ago

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Steve

Of all the issues I had they were only able resolve less than half

1 year ago

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Robert

Still waiting for final settlement on this claim.

1 year ago Edited November 20, 2025

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Nydia

I saw good customers reviews online ...

1 year ago

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Joseph

CWHas always been there to asap when I’ve needed them and will continue to do so.

1 year ago

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Mark Kolon

Terrible. I was scammed by the technician and now I must wait for a review for another week.

1 year ago

Choice Home Warranty Reviews