Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Edwin Barreras Colon Houston, TX

Excellent customer services. I really do not have anything else to say.

3 years ago

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Russell

We have not had any help at all. No technician or repairs of Stove or Refrigerator. We had the garbage disposal replaced and have not received any money to cover the cost.

3 years ago

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navneet gupta Cumming, GA

Honesty and courtesy , not trying to upsell, simply having candid conversations

3 years ago

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Cynthia Banks Phipps Kansas City, KS

Customer service before today was horrible. I looked at the status they said it was resolved. Then we found out today we had a case worker

3 years ago

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Melody Du Casse Aurora, CO

Still have not been connected with a technician. It has been almost a week without air conditioning and we have our house listed.

3 years ago

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TomW Little Rock, AR

3 claIMS This year and perfect service. Would definetly recommend.

3 years ago

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Felicia Green Summerville, SC

So far I’ve only had one issue with CHW, however they fixed the issue and the problem was solved.

3 years ago

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Virgilio Pena Blackwood, NJ

Customer service. $250 max to replace an appliance. Offers repair or replace which is not true. Technicians does not like working with the company choice home warranty.

3 years ago

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Vivian Joy-Knox Munford, TN

It was easy to file a claim! The customer service was great.

3 years ago

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michelle haygood

They were very easy to deal with and the customer service was good

3 years ago Edited July 24, 2023

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Ana Thomas

Malcom was very good at convincing me to buy this policies for my 2 properties

3 years ago

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Jim Webb

Simple, quick and excellent technician sent from service company.

3 years ago

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Robert A or Cheryl D Alcala

Easy process. Friendly salesperson. Product seems to be useful and workable.

3 years ago

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Ed Crawford Emory, TX

I liked the way they went out. Of their way to make me a long time. Customer

3 years ago

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Rickey Riddley

Process the work request and gets repair service scheduled quickly.

3 years ago Edited April 3, 2024

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Ayesha Chaney McDonough, GA

The response was very fast and the technician came out to fix the AC problem

3 years ago

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Robert Pogorzelski

Very kind and courteous most of the time someone is here the next day

3 years ago

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Robert Finley San Antonio, TX

Replaced my broken water heater the next day after first visit for the plumber.

3 years ago

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Terri Chase Carrollton, TX

The Plumbing was repaired and we are happy with the repair.

3 years ago

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Don Jacobusse IA

Tried to contact them the next day and no one ansewered the phone. Not the sales person or the company number that they provide. So far I'm not impressed!!

3 years ago

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B. Woods Austin, TX

I was delighted with the rapid response and choice of vendor.

3 years ago

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Clair Neff Columbia, PA

There prices are better than some other warranty companies. They do not do what they say they will do. Very hard to work with. I would not recommend Choice Home Warranty.

3 years ago

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Daniel Calzada

The technician showed up on time and was very knowledgeable.

3 years ago

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Angela Collins Telles Scarsdale, NY

Mark is proactive, knowledgeable and a pro we have come to count on.

3 years ago

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Zohra Richmond, TX

Get service on time I’m very much Satisfied with choice home warranty!

3 years ago

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Paulette Leibowitz Marietta, GA

Friendly sales staff. Price is perfect. Hope service is j just as good.

3 years ago

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Bill Sherrard Louisville, KY

Technician was knowledgeable, friendly, and responsive to questions related to the service call.

3 years ago Edited January 19, 2024

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Peggy Biebel FL

Thorough and explained his findings. Took time and identified the problem

3 years ago Edited January 10, 2024

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Anne Pernichele WA

23 days since my service request. Assured twice by customer service I was on the 24 hour priority list weeks ago. Have not heard back. No appointments scheduled.

3 years ago

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Genell Brown

My washer stopped working they fixed it and I was very pleased with the service

3 years ago

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Jeffrey V Young

Very professional. Explained things well. Discussed options

3 years ago

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Lee McAlister Madison, AL

The service fee is a bit high, but it’s still a decent deal.

3 years ago

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Jeffrey Kass San Marcos, CA

Great coverage at a great price. Everything I needed coverage for is covered.

3 years ago

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Arsonpaul Taitano

Fast responses and great customer service. I definitely recommend this company.

3 years ago

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Mike Ankoviak Las Vegas, NV

they assigned a great tech who was able to fix both problems. great service.

3 years ago

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John Greathouse Omaha, NE

Kevin was honest, knowledgeable and hardworking. If I ever need a plumber I will call him.

3 years ago

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Donald Rogers Jackson, MI

The 24-48 hour promise is on going now stretching close to a week. One claim I had ended up costing me $4.25.00 even though I asked about the scenerio before I signed up.

3 years ago

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Imelda Edwards Virginia Beach, VA

Online scheduling for appointment and knowledgeable technician .

3 years ago

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Maurleen Davidson Dallas, TX

The technician was very courteous land professional. He arrived on time.

3 years ago

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Mary J Daly Boise, ID

What is the matter with this company. I waited 6 weeks to get someone to fix my faucet in the bath tub, I finally get someone and you cancelled my appointment. WHY!!!

3 years ago

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Deborah Lamica Kyle, TX

Rudy with the garage door company was professional and informative.

3 years ago

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Al Turco Staten Island, NY

Great company never had problem with them approving warranty work

3 years ago

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Sherry Garrett Fairburn, GA

Very kind and helpful. He was very clean, and he respected my property.

3 years ago

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Carol

I've had great experiences with their service. They respond quickly to issues, like my broken AC and hot water heater, and their technicians are courteous and efficient. While I sometimes handle repairs myself, their help has been invaluable, especially for major problems. Overall, I find their service worth the investment.

3 years ago Edited January 10, 2024

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Anna Hoffman Canton, GA

AC unit broke. They had a vendor in our home in less than 48 hrs to fix it. Highly recommend

3 years ago

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Tracey

I like the quick response and covering items that I needed repairs on

3 years ago

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Andy San Tan Valley, AZ

Great job 👏🏼 great customer service , very knowledgeable

3 years ago

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Nimesh Bhadoria Holly Springs, NC

Great experience for buying the policy, Lets see how the service is.

3 years ago

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Ramsey Searcy Roswell, GA

Very quick to respond and all my issues were addressed. Thanks!

3 years ago

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Omekia Wamsley Rock Hill, SC

Good customer service. I would rather talk to a live person than computer

3 years ago

Choice Home Warranty Reviews