Choice Home Warranty: Read 52,598 User Reviews From Real Homeowners

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Abe Elmhurst, IL

Most of the claims are not covered . You have to pay the service call first and then you get toldthis is not covered

9 years ago

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Regina Zobrist Las Vegas, NV

not happy with them whatever, they have never a repair man that competent enough to repair my appliances.

9 years ago

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Irvin Hollywood, FL

Dependable , timely, good value for the service

9 years ago

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NA

convoluted rules for equipment replacements, not flexible to meet customer specific needs

9 years ago

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Jack lee Irving, TX

Their customer service is very good and prompt

9 years ago

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Ralph Stevens Rayville, LA

Good service and helpful with questions and time

9 years ago

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Stella Moorer Daphne, AL'

Choice Warranty is very responsive to our claims.

9 years ago

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Hossein Moaddab Rockville, MD

It's horrible warranty, they take your money but won't pay any penny back to fix your insured appliances

9 years ago

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Verified Customer

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Darel Palmer Huntsville, AL'

Choice is intent on not covering major items - HVAC,Dishwashers, Refrigerators etc

9 years ago

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Greekman South Bend, Indiana

Ease of signing up and the price. Covered all my needs.

5 months ago

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Shawn Hurdle

Provided quality contractors to complete repairs. Did not comply with 2-day service.

9 months ago

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Bill Goodman

I quickly had an appointment to te-jey the home I purchase at no cost to me,

9 months ago

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Troy Roberts

The service people that came out was great. The problem is Choice Home warranty is denying my claim accussing me of abusing a AC unit that has lasted over 10 years.

9 months ago

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Tatiana Dins

Very professional, fast response. Good review process as well.

10 months ago

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Jaime Nogoy Loxahatchee, Florida

Good communication and explanation with your customer service rep with the technician when they called could be better.

2 months ago

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Toni Conley Fort Myers, Florida

The technician was in my area and came the next day after I entered the claim. Thank you.

3 months ago

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Brian claar Shenandoah, Texas

Contacted ac repair company and the technician was great. Very simple and seamless.

3 months ago

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John Whatley Birmingham, Alabama

Fairly fast and competent, would have preferred they send a more experienced tech. Overall not a bad experience

3 months ago

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Kevin Taylor Alpharetta, Georgia

Knowledgeable and got the job done.I was not present so I can not say anything else

5 months ago

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Michelle Alexander Edwards

None of the claims that I’ve filed were covered. I have yet to see the benefit of having this warranty. The wait time for a technician and then the wait to see if something is covered it’s way too long.

1 year ago

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Jongha Park

The technician came on time and fix it right away. He was so wonderful and very skillful

1 year ago

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Resa Jones

As a new customer, Choice was great! Had a problem with my stove leaking gas, they came out within 2 days & fixed it!

1 year ago

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chris

We have had to make two claims with our new house purchase, and we couldn't be happier!

1 year ago

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Deloros Shemwell

Our claim was denied on a 7 year old water heater due to normal wear and tear. The sales pitch sounded like normal wear and tear would be taken care of. That is why we took out the plan.,

1 year ago

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Ellie Tymer Alta Sierra, California

Great communication prior to visit. Seemed very competent. Showed us the bad part.

1 year ago Edited September 24, 2026

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Eddie

It was easy to file a claim and the service was prompt and precisely what was needed for my home.

1 year ago

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Wendy Wu

Response very quickly! The third party contractor works well. I recommend Choice to my friends!

1 year ago

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Ken Frickson

I was very impressed with the timely response from Choice HOME Warranty. Very professional.

1 year ago

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Anita

the contractor was good but I was very disappointed because choice home warranty would not replace the sheetrock in my ceiling because of the leak.

1 year ago

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Dina s

Company is not as legit as it appears.customer service was a scam. Not accessible by phone. Tried to cancel and got the run around . No one was accessible to cancel

1 year ago

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Waverly Damato

They are a scam. I purchased 2 warranty policies for main house and townhouse. And have had numerous issues with claims. They will bandage fix an issue but will not pay out a claim if the equipment needs to be replaced.

1 year ago

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Brenda Heistand

Fast service and good technicians who know what they are doing. Been with Choice for 11+years

1 year ago

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Faye

The general information and the reviews of others let us know we have made a wise choice

1 year ago

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Chad Peters

Would NOT recommend!! Have had issues with multiple claims submitted. Not worth the money or hassle to deal with them. Last claim submitted would have been faster and cheaper than actually going through Choice Home Warranty.

1 year ago

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Mark Meier

Tim did an excellent job, offering upgrades, providing proper information, great attitude

1 year ago

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deloris davis

They are a great company for me on time,considerate,friendly and just the best.

1 year ago

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Vicki

The technician was great, but it took 2 weeks to get the appointment. Not good when a refrigerator goes out.

1 year ago

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Patti Cormier

Corey was very professional and on time; he let me know what was going on every step of the way.

1 year ago

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Laszlo Somodi

Service technician was here in 48 hours and took care of the problem in a very professional way

1 year ago

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Ashfaq

I am happy with choice home warranty, When I call are emails then work Don very short time

1 year ago

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Azhar

I am very happy with Choice home warranty service , quick responses , nice people.

1 year ago

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tim pirkey

paid extra for coverage of sump/jet pump,the unit failed,they rejected my claim,i then tried to remove the extra coverage,and get reimbursed,they won't do that.when my policy expires i will not be renewing.

1 year ago

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Skylar Patton

I have filed a claim 2 times. Both times they sent someone out for a $75 fee, just to tell me something is broken but the warranty won’t cover anything. Honestly a giant waste of money and time.

1 year ago

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Kathy Benadi

Thanks choice for getting us a technician to fix our heater quickly. Appreciate it.

1 year ago

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Tricia Nelson

1 year ago

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Adelina

Very good service, muy profesional, on time , excelente contractors, onset . 100 % Garantía.

1 year ago

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Keith Lewis

Choice Warranty sales team and customer service did not honor the service fee charge I agreed to with them. No response from them and contract still show the higher call fee. The sales team is very rude and unprofessional.

1 year ago

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Jeff

Quick and easy claims process, quick repair scheduling, fast, one stop repair.

1 year ago

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Jean

Technician came in a timely matter and fixed my problem right away. No problems!!

1 year ago

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Bizuneh

I am happy with Choice Home Warranty. I have been getting quick response and service from them.

1 year ago

Choice Home Warranty Reviews