Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

star star star star star_border

Nathaniel Martin Inman, SC

Too soon to tell right now. But experience with agent was good.

3 years ago

star star_border star_border star_border star_border

Kalilah Brown Goose Creek, SC

Appointment arranged with no show. No one answered or responded to respective numbers of either companies (CHW or Liberty Plumbing & HVAC LLC).

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 30th, 2022

star star star star star

Roseda Marshall Monrovia, MO

Professionalism and speed of response in solving problem

3 years ago

star star star star star

Chris C Joliet, IL

Fixed issue good customer service very happy with results

3 years ago

star star star star star

Danny Fields Omaha, NE

Appliance and service protection at a reasonable cost.

3 years ago

star star star star star_border

James W Willett Alexandria, LA

Extremely fast response time and with a known creditable company.

3 years ago

star star star star_border star_border

John J Scott Boyce, LA

I was quoted for a military discount on my monthly bill and did not receive it after I signed up

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Jun. 30th, 2022

star star star star star

Catherine labranche San Tan Valley, AZ

Great customer svcs explain everything to us

3 years ago

star star_border star_border star_border star_border

Jan H Biloxi, MS

I had to go through 4 Plumber's before my bathroom was fixed. Still waiting to hear about my out of date range, for months.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 29th, 2022

star star star star star

Daniel Buda, TX

Ken gave me great customer support! Thank you Ken!

3 years ago

star star star star star

Jacque Chinnery Lexington, MO

I got a very good price with the help of the salesman.

3 years ago

star star star star star

Pat Kjelstrom Overland Park, KS

They helped get a tech out quickly and painless

3 years ago

star star star star star

James Humphries Atlanta, GA

The man you sent was VERY nice and did us a very nice job.

3 years ago

star star star star star

Robert Houck Rossville, GA

Good guy who serviced us! Want to use in the future

3 years ago

star star star star star

laquita tomlin Charlotte, NC

Quick quality service!!! I was very pleased

3 years ago

star star star star star

Leslie Stanley Atlanta, GA

Prompt ,courteous, efficient informed .

3 years ago

star star star star star_border

William Rance Cleveland, OH

Most of the workers are professional, get in and get the work done.

3 years ago

star star star star star

Michael Anthony Houston, TX

I'm a new customer but the service representative was great

3 years ago

star star star star star

Robert Kline Las Vegas, NV

Took care of the problem quickly thank you

3 years ago

star star star star star

Eric Schanz St. George, UT

He was very professional and knowledgeable.

3 years ago

star star star star star

Helen Thomas LA

Technician was very professional and knowledgeable.

3 years ago

star star star star star

Keith Bennett Jonesboro, GA

I have always been a very satisfied customer.

3 years ago Edited November 6, 2023

star star star star star

Ulrich Sacramento, CA

Great response time, problem solved and great service!

3 years ago

star star star star star

Barry Fort Walton Beach, FL

It's very easy to file a claim with Choice!

3 years ago

star star star star star_border

florine goddard Norfolk, VA

Experience is well-Good ! Forfill my needs when needed so far. Thx. u.

3 years ago

star star star star star

Choice Home Warranty Jackson, TN

Fast service and have saved money by having home warranty.

3 years ago

star star star star star

Rosezine Thomas Columbus, OH

Excellent thanks nice repair person all work completed

3 years ago

star star star star star

Gwen Myrtle Beach, SC

My problem was solved quickly and professionally.

3 years ago Edited January 10, 2024

star star star star star

Beatrice gutierrez Dallas, TX

The Representive answer all my questions .

3 years ago

star star star star star

Tommy H Jack Athens, TN

IT WAS EXCELLENT. THEY WERE VERY PROFESSIONAL AND CURTIOUS.

3 years ago

star star star star star

Randall Lowell Mensing Broomfield, CO

Response to replace microwave was very expedient.

3 years ago

star star star star star

vickie dvorak Hattiesburg, MS

She was very helpful and very gracious and curtious.

3 years ago

star star star star star

Janis

Service was promptly and accurately completed

3 years ago Edited January 10, 2024

star star star star star

Cornelius Johnson II Alexandria, VA

the people new what was needed and handled if ASAP.

3 years ago

star star star star_border star_border

Joseph Pintarelli White City, OR

I will fill this out when I find out how today plays out I still have mo hot water going on day 5

3 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 25th, 2022

star star star star star

Alvita Askew Chesapeake, VA

Quick response to claims courteous agents

3 years ago

star star star star star

ANGELO NOCERA Columbus, OH

Very professional and caring. Thank you!

3 years ago

star star star star star

Judith Le Blanc Bridge City, TX

Trey was very polite, informative and helpful.

3 years ago Edited January 10, 2024

star star star star star

Ronald Porter Tucson, AZ

Technician was knowledgeable and performed his work swiftly

3 years ago

star star star star star

stephanie Newmark New City, NY

He was very professional and nice and on time.

3 years ago

star star star star star

Mimi L Toms River, NJ

Punctual and thorough. Thank you for your investigation.

3 years ago

star star star_border star_border star_border

michael carbone

very slow from phone call to repair. In fact claim opened 6 days ago and still nothing from CHW svc. claim 155806339

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 19th, 2022

star star star star star

Kae Bee Seminole, OK

Great, professional service. The warranty is phenomenal!

3 years ago

star star star star star

Alene White Eads, TN

They did great job and came as soon they can!

3 years ago Edited January 10, 2024

star star star star star

Kathy Labian Victoria, TX

very friendly did a good job sprayed all the working parts

3 years ago

star star star star star_border

Pearl Tampa, FL

Response time was within 24 hours. The contractor was informative.

3 years ago

star star star star star

Rudy Garcia Durham, NC

Quick to respond, agents very courteous and professional.

3 years ago

star star star star_border star_border

Tammy Corona, CA

I don’t know why where I’m going to buy a new washer for $343 in the state of California

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 11th, 2022

star star star star star

Flosslady Reston, VA

Most companies Choice sends are topnotch

3 years ago

star star star star star

Annie Jones Denton, TX

The fast service and they nice lady that took my call

3 years ago

Choice Home Warranty Reviews