Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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Rene G Vides Phoenix, AZ

Awesome quick easy to put a claim. They follow fast.

3 years ago

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Janet Simpson Citrus Heights, CA

It is easy and effecient to report a claim

3 years ago

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Meldoria Miles Philadelphia, PA

I am very well pleased with the promptness of the service

3 years ago

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John and Meredith Sims Gardendale, AL

The technician fixed our A/C in 30 minutes.

3 years ago

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Tina trupp Yuma, AZ

Your continued denial of claims, your inability to meditate those with true mediation and your reputation in the community is concerning.

3 years ago Edited January 10, 2024

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Betty Ellsworth El Paso, TX

The quality of the repair and the explanation of what happened.

3 years ago Edited January 10, 2024

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Don Sergio Mesa Hammond, LA

Prompt response to my a/c needs. Good communication.

3 years ago

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Susan Sullivan Pflugerville, TX

Not very friendly, not keeping me informed of what was going on , the technician

3 years ago

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Charmaine Colyar Chicago, IL

They came out in a timely manner and just did great work, Period !!

3 years ago

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Barbara Layne Florissant, MO

Request for services are handled quickly

3 years ago

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Peter Aiena Jacksonville, FL

Greatly appreciate the quick response to our service.

3 years ago Edited February 27, 2024

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Rosanne Santos Alhambra, CA

He was great and punctual, fixed problem immediately

3 years ago

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John Daneker Homestead, FL

Fast responses, quality work by the tech that come

3 years ago

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Sam Hill Bixby, OK

3 missed appointments and contractors don't show up or call. I've had to call in 4 times after initial request just to receive help.

3 years ago

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Transaction Coordinator Las Vegas, NV

Very easy to work with and friendly on the phone

3 years ago

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Terry Carby Louisville, KY

Technician was very courteous and knowledgeable.

3 years ago

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Frederick Nicklaus Bellefontaine, OH

Choice are very friendly and work hard to resolve any issues we have .

3 years ago

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Frank Nicholson Philadelphia, PA

You denied my claim that even the technician thought should have been approved. Sorry that I joined Choice. You are not true to what you advertise

3 years ago

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Denise Patrick Batavia, OH

Great value, good service. Customer service is good.

3 years ago

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Jimmy Texarkana, TX

Quick and easy, no hassle claim. Great communication.

3 years ago

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Jason Bates Gainesville, GA

My refrigerator was repaired for the 5-6th time in 12 months for the same problem

3 years ago

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robbin Sexton Rock Hill, SC

The technician fixed our problem within minutes.

3 years ago

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Delores Williams Andrews Bethel Saraland, AL

Prompt service, very professional and caring!

3 years ago

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Debra Quarles Cleveland, OH

My plan covers a wide range of systems that can need servicing in the home.

3 years ago

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John Vu San Jose, CA

Quick and resolve issues, services good.

3 years ago

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Gloria Shack Panama City, 8

They always answer my question and always muy attention

3 years ago

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Shaunlev Richardson, TX

Fast responsive easy great repair thanks!

3 years ago

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Mohammed Rashed Chicago, IL

Very convenient service. Fast response and communication.

3 years ago

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Robo Tucson, AZ

Choice ended up being an interference once the contact was made with the garage door co

3 years ago

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Dana Scott Norcross, GA

Impressed by how well I was taken care of.

3 years ago

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Tracy Nguyen Anaheim, CA

Love the responsiveness and the customer service!

3 years ago

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LeRoy Hoffmann Miramar Beach, FL

The different options available to select from.

3 years ago

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doug brainerd MI

Fast response, problem solved. Low deductible

3 years ago

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Jo An Fox Wright

They are great on repair but lousy on replace

3 years ago Edited January 10, 2024

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John Ross Indianapolis, IN

guy was on time and figured it out quickly

3 years ago

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Nicki Daniels Orlando, FL

Good customer service. Ability to submit a claim online. Quick response time.

3 years ago

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John R Calpini Sylva, NC

Polite staff and great service experience

3 years ago

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Marie Germain Baltimore, MD

The technician was great and knows what he’s doing.

3 years ago

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STEPHAINE MARIEA BROWN Orlando, FL

you always there to help me when i need help with anything.

3 years ago

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Callie Lynn Scottsdale, AZ

You denied payment that should be approved. I will be moving to a new home and will be getting a different home warranty company

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jun. 30th, 2022

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dyckman pharmacy New York, NY

Very slow service long wait on phone Mr E was very patient and explained all in detail

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 30th, 2022

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gerardo fuentes Tucson, AZ

Very efficient process. Always off dependable contractors.

3 years ago

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Annie Schreier Osceola, IA

I appreciate Eli explaining everything thouroughly.

3 years ago

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Lori K. White Little River, SC

Luis A was awesome to work with.

3 years ago

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Rodney Chula Vista, CA

It was great. It was very good information shared with me.

3 years ago

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Marvin Krause Miami, FL

Pleasant and knowledgeable repair people

3 years ago Edited January 10, 2024

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Matthew Nathan Raleigh, NC

Very easy to work with. Great service and repair.

3 years ago

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Martie Finch Chesapeake, VA

They respond quickly to my issues that need repair.

3 years ago

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Henry Myers Montgomery, AL

Certified technicians. The warranty on household appliances.

3 years ago

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Uttam Reston, VA

The agent was very good. Looking forward to the technician

3 years ago

Choice Home Warranty Reviews