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Choice Home Warranty Reviews

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9.4

Overall Score

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Eliza Walls Round Rock, TX

Choice Home Warranty made it very difficult for me to fix my A/C and my hot water heater.

3 years ago

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Lillian McFarlin San Antonio, TX

A/C fan motor needs to be replaced. could take 3-4 days. that is not acceptable.

3 years ago

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Gaetana Schechner Atlanta, GA

Good service from the companies problems always solved

3 years ago Edited January 10, 2024

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Roshell Dean Odenton, MD

Quick response to claim request. Company performing services follow up is good

3 years ago

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James Doyle Riverview, FL

Do a good job handling repairs with quality people

3 years ago Edited June 21, 2023

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Gregory Harvey Junction City, KS

Knowledgeable informative explanation of the policy

3 years ago

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Fessor Mccoy Dudley, NC

Awesome no issues ever great service and right on time

3 years ago

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Donnie Bostwick TX

I had a great experience. Great communication.

3 years ago

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John D'Angelo Flower Mound, TX

tell us the service provider rapidly. Repair companies very good.

3 years ago

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Will Stony Point, NY

Don't feel that the reps actually know much, they just read off contracts. Very scripted.

3 years ago

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Andrietta Atkinson Fayetteville, NC

Wonderful response from contract company.

3 years ago

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Frances Fuller Phoenix, AZ

Fast and competent service. No hassle reporting.

3 years ago

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minor graves Jacksonville, FL

they really wast no time in getting you the help you need ,

3 years ago

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markap Wentzville, MO

They are able to find good technicians and do it quickly.

3 years ago

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Nilesh Lal Saint Charles, MO

Very responsive on our claim issue solved in timely manner

3 years ago

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mohammed sheikh Frisco, TX

prompt. courteous good service. reliable

3 years ago

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Shailesh Shah Kansas City, KS

Excellent customer service Reliable Reasonable

3 years ago

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Bev Mast Huntington Beach, CA

Josh was very informative about your plans.

3 years ago

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Laura Sue Comley Pittsboro, NC

Prompt service and great customer service

3 years ago

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ARNOLD CARL FRIEDMAN Tucson, AZ

excellent website and cooperative salesperson

3 years ago

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Bobbi North Fort Myers, FL

The tech was courteous and professional.

3 years ago

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Retired Houston, TX

Timely contact when service order submitted

3 years ago

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Randy W. IA

The sales rep was polite and explained everything like a sales rep should thank you

3 years ago

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Mitchell Liss Philadelphia, PA

The customer service was great. Helped me make my claim.

3 years ago

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Larry Hall Chicago, IL

Poor turnaround time No loss food recovery Extra expenses added over my 65 $ service not aware til tech called for approval. Was told I had no choice

3 years ago

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Marty O'Connor Jacksonville, FL

It was easy to submit a new claim via phone.

3 years ago

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delvin brown Washington, DC

Great customer service and was very helpy

3 years ago

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Sal L. Myrtle Beach, SC

Quick and easy claim filing ! No hassle making appointment.

3 years ago

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Louis Despres Mission, TX

Love this service. Wish it could be a quicker process when ordering part.

3 years ago

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Sabrina Deal St Louis, MO

I am considering canceling both my location warranties. They never get the AC fixed at 203 Villa Dr and 321 Kings (issue fixing the microwave)

3 years ago

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Frank Elliott Elgin, IL

The technician was very knowledgeable and professional.

3 years ago

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Eugene D. Provan

I've had mixed experiences with the service. Initially, there were delays in getting help for a plumbing issue, and I faced additional charges for a garage door repair that wasn't covered. However, I had a positive experience with the dishwasher repair, where the technician was thorough and helpful. Overall, the service has been helpful but inconsistent.

3 years ago Edited January 10, 2024

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Victor Robinson Killeen, TX

Great experience with timely responses, no issues.

3 years ago

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Connie Zimmermann Edwardsville, IL

they cam the next day ofter my dryer broke.

3 years ago

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Alan Flonnes Henderson, NV

Excellent service, great customer support.

3 years ago

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Lan Pham Independence, MO

Not really happy with this company, have a lot of problems with it . Sorry that I bought their insurance.

3 years ago

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정기영 Lawton, OK

Service man arrived on time and skilled man repaired it.

3 years ago

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Michael Matute Lake Worth, FL

Fast service. Very professional. Very satisfied

3 years ago

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Lisa Pearman Martinsville, VA

Daniel was extremely helpful and pleasant.

3 years ago

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Barbara Robinson Tucson, AZ

Fast..great customer service! Thank you

3 years ago

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Marcus Bullock Buford, GA

Technician came early and was very professional and nice.

3 years ago Edited December 21, 2022

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Nowall AlSayegh Detroit, MI

Efficient and semi fast. Got our service in a timely manner

3 years ago

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Jim Denny Daufuskie Landing, SC

Timely and great service. Technician did a very good job.

3 years ago

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Robin A Vandergon Reno, NV

They got us back up and running. Service was great.

3 years ago

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Jay Fayetteville, NC

Get contracted fast and on time that is good

3 years ago

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Justin Grill Alexandria, VA

The website does not work to file a claim. And there are too many exclusions to make it worth the huge initial cost of the policy.

3 years ago

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Mitri Bahu Hollywood, FL

Awesome experience always available when you need them

3 years ago

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Sean Harvey

Great Customer Service Experience For Claim!

3 years ago

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Carolyn Isom Fort Worth, TX

I like the quick response and results for getting whatever job I need done.

3 years ago

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Laura Dugan Morganville, NJ

Good service, quick reliable and competent

3 years ago

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