Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Verified Customer

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Unhappy murphys Derby, KS

Any claim I had turn out to always have to go into dispute they don't cover anything

8 years ago

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Verified Customer

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Anne Vitasek Corsicana, TX'

Bad customer service reps and they cheat you on the replacement of an appliance.

8 years ago

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Verified Customer

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Debbie Peneton Phoenix, AZ

because the ads say "never pay for home repairs again" which is a lie

8 years ago

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Verified Customer

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Bonnie Mcknight Ocala, FL

Did everything they could to refrain from paying for repair of my air conditioner.

8 years ago

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Mike Reichling Pierce Township, Ohio

First claim wasn't fixed correctly (completely) the first time. Technician wasn't familiar enough with product. Technician who came second time specialized in manufacturer of the product. Too soon to tell if repair fixed the problem.

4 days ago

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Verified Customer

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Marla Houston, Texas

The website seems to lag current information. When I call CS and a person who I think's name is Ken I get suburb, easy to understand service. Then I get someone from overseas, the connection is poor and I cannot understand them and I get very frustrated. I know they are trying their hardest. I am elderly and wear hearing aids. When I had an issue and worked with Janice C. things went very smoothly.

4 days ago

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Louis Parker Jr Greenwood Village, Colorado

excellent service, on time, very professional

4 days ago

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Verified Customer

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Philip Atlanta, Georgia

Pretty easy no big deals, at my age is hard to use the computer. I have to call the company direct.

4 days ago

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Andrew Jones

They got on my claim right away. I like.

9 months ago

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harry mcclay

Augustine showed us the way patience is his last name

9 months ago

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Joann

Choice Warranty had someone come quickly.

10 months ago

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jay brown

CHW selects professional service contractors.

10 months ago

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Ahmedali

They are very quick at work,very reliable and good price

10 months ago

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Frank Mabry

The claim process was easy. The response was fast.

11 months ago

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Mohammed

Excellent service Right on time Very relaxing

11 months ago

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James

Took to long for a response. Had to keep calling to get a response. My service man did a good job.

11 months ago

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Barbara Phillips Atlanta, Georgia

It should not take 30 days to settle a claim for a new microwave. And close to 3 1/2 weeks to repair refrigerator freezer,your turn around time is highly acceptable.

2 weeks ago

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Georgann Gilbert New York, New York

The claim process was easy and communication was timely and efficient, even if a bit impersonal.

1 month ago

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James Mifsud Whitehead Crossroads, Florida

They were able to get a technician to my home in a timely manner.

1 month ago

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BkkParichat Honolulu, Hawaii

Excellent call center staff!! Very helpful and knowledgable!

1 month ago

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Tracy Carloover, Virginia

Fixed my leaky washing machine. Excellent customer service and repair!!

1 month ago

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TD Posner

Very prompt claim assignments for good technicians to service issues.

1 year ago Edited October 27, 2025

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Therrel Henderson

Wonderful Experience with this Company! I highly recommend them!

1 year ago

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Omayra Salgado

They are so responsible. They came quick every time that I have a claim.

1 year ago

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Carolyn

Great service . Best company will recommend to family and friends.

1 year ago

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Yutueng

CHW provides a great service and fast responsive on my claim

1 year ago

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Brandi Cardwell

Worth the investment because things are always going to break!

1 year ago

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beulah campbell

Choice Home Warranty always follow through in a timely manner

1 year ago

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Larry

Quick service on my hot tub repair. 2 day turnaround was excellent

1 year ago

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James Storey

Everything was Outstanding, price, Service, Well worth Having CHW.

1 year ago

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Nancy E

Quick, same day response to claim. Fast, efficient referral for repairs.

1 year ago

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Hanuma Challa

They assign the issue to best vendor/technician to fix it cleanly.

1 year ago

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Shashin

Jeremy was very well versed in technical analysis and performing required work

1 year ago

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Cherie

We only had the warranty for a couple weeks & it was quick & easy. Thank you

1 year ago

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Sonia De Leon

Great response time! Technician fixed the problem efficiently and was polite and professional.

1 year ago

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Laura

Fast effecient friendly service. Happy with the man sent to helpm

1 year ago

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Richard

1 year ago

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Kenneth

Quick response by the Tech Choice contracted with to do our repair

1 year ago

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Ada

Prompt attention to my request as well as the assignment of technician.

1 year ago

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Mario

I appreciate the service you have given me, we return to the efficient service

1 year ago

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Hernan

I liked the attention Choice home warranty put in my needs. Thanks

1 year ago

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Manuel

Quick service and great serviceman. Very friendly individual and knows his job.

2 years ago

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david quon

Management do not respond nor follow up on my dispute on my very first service call repair on my garage door opener .

2 years ago

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Rudy

The technician was professional and knowledgeable,he fixed the issue fast.

2 years ago

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Ashraf

Good services, keep up the good work, and don't increase the premium.

2 years ago

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Adelle

Excellent company That is all my review take it or leave it

2 years ago

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Frankie Pagay

when they put a repair referral out I got a call the very next day for repairs

2 years ago

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Shawn Rudy

Handle my air conditioner issue in a timely matter. Had a good tech come a diagnosis problem.

2 years ago

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Mary

Have had Choice for nearly 9 years. Have always had above board service

2 years ago

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Laronda

I was very impressed with my first experience with Choice Insurance.

2 years ago

Choice Home Warranty Reviews